Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2010 Mercury Milan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 132 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 132, in the owner's own words
The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking. I was pulled over for this and given a fix it ticket.
My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off. I drive around town and on dark roads where there is NO Road LIGHTS at night with my head lights on Bright and I DO NOT get brighted back. I have hit an animal due to the lights not being bright. I fear driving the car at night or where it's to dark because the light assembly is not proper. No warning lights.
Tail and brake light for the second time has failed. A safety function of this nature should not be this difficult to fix and replace. The item should be available and affordable. You literally have to take out a lone to get it fixed. So now I can't go to work or anything else with this vehicle. This is supposed to be an affordable car. So the only way for me right now to fix is park it. I hear one person say " well it's not like a wheel falling off " I said tell that to the person behind me. With all these distractions now, between phones and other fancy options on cars. I'm a truck driver so I know how important these warning devices are. It is time to set a new standard in how safety items get replaced availability and cost should never be an issue.!!!!!!!!! With out question.
I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly. My car has 35,636 miles on it, like new vehicle. Even though it is know defect Ford would not reimburse me for part. I was told it was out of warranty and NOT a saftey issue. I certainly believe that a brake light is a safety issue- especially since they have not replaced my driver side airbag. I think this part should have been recalled and I should be reimbursed. Thank you!
MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED
THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB. *TR
L E D MODULE FOR THE REAR BRAKE LIGHTS STAYS ON ALL THE TIME, BRIGHT. *TR
I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.
LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.
WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES. *DL
REAR TAIL LIGHT FAILURE. WHEN HEADLIGHTS ARE ON TAIL LIGHT DOES NOT COME ON WHEN BRAKE IS APPLIED..
REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.
WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED
THIS IS THE 2ND $400 REAR TAIL LIGHT I'VE PUT ON THIS CAR. IT HAS LED LAMPS AND THE WHOLE LIGHT HAS TO BE REPLACED. WORKS FINE WITHOUT HEADLAMPS ON AND NOT WHEN THEY ARE OFF. THIS CAN RESULT IN GETTING REAR ENDED!!!!! FORD SHOULD STEP UP AND RECALL THIS. HUNDREDS OF COMPLAINTS ON INTERNET. AND A 9.5 OUT OF 10 ON NHTSA. REPLACING A $2 BULB WITH A $400 LED IS DUMB.
MY 2010 MERCURY MILAN PREMIER IS HAVING THE SAME LIGHTING PROBLEMS THAT I HAVE BEEN READING ABOUT. THE TAIL LIGHT LED'S ARE GOING OUT ONE BY ONE. MY SON THE POLICE OFFICER JUST POINTED THIS OUT TO ME. HE NOTICED THIS AFTER FOLLOWING ME HOME THE OTHER NIGHT. I AM READING THAT THIS IS AN EXPENSIVE REPAIR. IT IS THE LEFT TAIL LIGHT NOW, BUT I GUESS THE RIGHT WILL EVENTUALLY GO TOO. I ALSO HAD TO HAVE BOTH OF THE FRONT HEAD LIGHTS REPAIRED. MY LOCAL MECHANIC WAS ABLE TO DO THIS FOR ME AT A FAIRLY REASONABLE COST. AFTER I HAD TO HAVE THE EXPENSIVE LAMP BULBS REPLACED SEVERAL TIMES. A RECALL ON THE REAR LIGHTS WOULD BE GREATLY APPRECIATED.
WHEN MY HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED. I READ THIS IS A COMMON PROBLEM WITH THE 2010'S. THERE NEEDS TO BE A RECALL
GOT A TICKET FOR DRIVER SIDE BRAKE LIGHT BEING OUT. NEXT DAY FOUND OUT BRAKE LIGHT IS $300 THAT IS INSANE THIS IS NOT A HIGH END VEHICLE. AN LED LIGHT IS THE CHEAPEST LIGHT EVER INVENTED. IF FORD DOESN'T MAKE THIS A RECALL I WILL NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN .....TOTAL RIPOFF!
TAIL LIGHT RECALL. LED LIGHTS HAVE A SHORT AND LEFT TAIL LIGHT REMAIN ILLUMINATED AS IF APPLYING THE BRAKE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR LED TAIL LIGHT REMAINED ILLUMINATED WHILE THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 11/19/15*LJ
PASSENGER SIDE BRAKE LIGHT WENT OUT COMPLETELY WITHOUT WARNING. THE REPLACEMENT LED ASSEMBLY COSTS UPWARDS OF $400 TO REPLACE. LED BULBS SHOULD HAVE A LIFE SPAN OF >10 YEARS. SEVERAL OTHER COMPLAINTS FILED WITH THE NHTSA LEAD ME TO BELIEVE THAT THIS IS THE RESULT OF A FAULTY PART.
ALL 4 LED TAIL LIGHT UNITS FAILED. 1 EACH LEFT AND RIGHT BODY. 1 EACH LEFT & RIGHT TRUNK LID. *TR
THE TAIL LIGHT ASSEMBLY BURNED OUT AFTER AN UNUSUALLY SHORT PERIOD OF TIME, THEY ARE LED TYPE AND LASTED ONLY 5 YEARS. LED'S WITH THIS SHORT LIFE SPAN SHOULD BE CONSIDERED DEFECTIVE AS THERE ARE NUMEROUS INCIDENTS BEING REPORTED ABOUT THIS PROBLEM. *TR
LED TAIL/STOP LIGHT FAILS; FORD GARAGE SAYS THIS IS A COMMON PROBLEM WITH THIS CAR AND PART; THIS IS A REAL SAFETY ISSUE THAT FORD REFUSES TO FIX UNDER EXTENDED WARRANTY; REPAIR NOT POSSIBLE; ONLY REPLACEMENT OF ASSEMBLY AT A COST OF ~$400 EACH. *TR
APPROXIMATELY 25% OF THE REAR PASSENGER-SIDE BRAKE LIGHTS ON MY CAR PERMANENTLY WENT OUT WHEN I FIRST DISCOVERED THIS PROBLEM IN JULY 2014. DURING THE FOLLOWING MONTH, ADDITIONAL LED LIGHTS IN THE REAR LIGHT ASSEMBLY FAILED UNTIL, FINALLY, NONE OF THEM WOULD LIGHT UP. THIS WAS OUTRAGEOUS IN THAT MY CAR, BOUGHT BRAND NEW IN AUGUST 2009 AND CONSISTENTLY HOUSED IN A GARAGE, WAS FEWER THAN 5 YEARS OLD AND HAD YET TO REACH THE 30,000-MILE MARK. A LICENSED PENNSYLVANIA CAR INSPECTION STATION REPRESENTATIVE TOLD ME THAT MY CAR WOULD NOT PASS ITS SAFETY INSPECTION UNLESS THE REAR BRAKE LIGHT ASSEMBLY WAS REPLACED. CONSEQUENTLY, I WAS FORCED TO DO SO; THE BILL CAME TO $445 FOR ITS REPLACEMENT. BECAUSE THE LIGHT ASSEMBLY CONSISTS OF LED LIGHTS, THE ENTIRE ASSEMBLY SHOULD HAVE LASTED FOR THE LIFE OF THE AUTOMOBILE, IN MY OPINION. OBVIOUSLY, THIS IS A GLARING SAFETY DEFECT SINCE ITS MALFUNCTION ALONE RESULTS IN A FAILURE TO PASS AN ANNUAL PENNSYLVANIA AUTOMOBILE SAFETY INSPECTION. NOT TO MENTION THAT ITS REPLACEMENT COST IS ASTONISHING. I FEEL STRONGLY THAT FORD MOTOR COMPANY SHOULD ADDRESS THIS SITUATION SINCE OTHER MERCURY MILAN OWNERS, AS WELL AS OWNERS OF ITS TWINS -- THE FORD FUSION AND THE LINCOLN MKZ -- HAVE REPORTED ON THIS DATABASE NEARLY IDENTICAL SAFETY FAILURES. OWNERS OF THESE VEHICLES SHOULD BE COMPENSATED FOR A SAFETY PROBLEM THAT IS REPEATEDLY REPORTED ON THIS WEBSITE. FORD CERTAINLY CAN NO LONGER VALIDLY CLAIM THAT IT IS UNAWARE OF THIS SAFETY DEFECT; IT SHOULD ISSUE A RECALL ON ITS OWN AND FIX THIS DESIGN PROBLEM IMMEDIATELY. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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