1995 Mercury Mystique Airbags Problems

AT AROUND 50,000 MILES WE NOTICED THE HOUSING THAT HOLDS THE DRIVER\\'S SIDE AIRBAG COMING LOOSE. WE RECEIVED A COUPLE OF RECALL NOTICES ON OTHER THINGS SO WHEN WE TOOK IT IN TO GET THE RECALLS DONE I ASKED THE TECHNICIAN AT SUNFLOWER LINCOLN/MERCURY IF HE COULD CHECK OUT THE PROBLEM WITH THE AIRBAG HOUSING AND POSSIBLY FIX IT FOR US. HE CALLED US BACK STATING THAT THE BOLTS HAD SHEERED OFF FROM THE INSIDE OF THE HOUSING AND THAT THEY COULDN\\'T FIX IT AND THAT WE WOULD HAVE TO PAY BETWEEN $300-$500 DOLLARS OUT OF OUR OWN POCKET TO GET IT FIXED. WE THEN CALLED LINCOLN/MERCURY HEADQUARTERS AND WERE TOLD THAT \\"THE HOUSING IS JUST LIKE A TIRE AND THAT OVER TIME IT WEARS OUT AND THAT WE WOULD BE RESPONSIBLE FOR ANY REPAIR COSTS TO IT\\". I HAVE A MAJOR PROBLEM WHEN THE TECHNICIAN TELLS ME THAT THE PROBLEM WAS THE BOLTS SHEERING OFF FROM THE INSIDE AND THEN BEING TOLD IT\\'S MY PROBLEM. THIS BECOMES A SAFETY ISSUE FOR WHICH I BELIEVE MERCURY IS RESPONSIBLE FOR. THE PROBLEM SOUNDS LIKE FAULTY EQUIPMENT AND THEY HAVE NO INTENTIONS OF DOING ANYTHING IN GOOD FAITH ABOUT IT.

NHTSA ID

10070094

Incident

Mar 15, 2003

Mileage

50,000 mi

THE FRONT SPRINGS WERE CHANGED UNDER ONE OF THE RECALLS AFTER ONE BROKE.THE BACK SPRINGS WERE NOT UNDER RECALL BUT WERE BOTH BROKEN AND FORD REFUSED TO DO IT EVEN THOUGH THE SPRINGS WERE FROM THE SAME SUPPLIER AND FAILED PREMATURELY. I HAD TO CHANGE BOTH REAR SPRINGS DUE TO THEIR PARTIAL RECALL. THE AIR BAG LIGHT IS BLINKING NOW WHICH I AM TOLD MEANS THE AIR BAGS WILL NOT DEPLOY IF INVOLVED IN AN ACCIDENT. I NEED TO DRIVE THE CAR AND IF INVOLVED IN AN ACCIDENT WILL HOLD FORD RESPONSIBLE FOR ANY INJURIES AS THEY WON'T FIX THIS FAULTY SYSTEM.

NHTSA ID

10069369

Incident

Jul 15, 2003

THE AIR BAG WARNING LIGHT KEEPS BLINKING ON MY 95 MERCURY MYSTIQUE. FORD SAYS IT IS NOT COVERED UNDER ANY CONDITIONS AS A DEFECT. *JB

NHTSA ID

10010874

Incident

Nov 15, 2002

Mileage

72,000 mi

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, BUT AIRBAGS DIDN'T DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

NHTSA ID

10006591

Incident

Jan 29, 2003

Mileage

17,600 mi

AIR BAG SENSOR LIGHT ON DASH STARTED BLINKING ON APRIL 10, 2001 WHEN VEHICLE HAD 105,000 MILES. TOOK TO DEALER LISTED ABOVE TO FIX A TOTAL OF THREE TIMES AND PAID $559.72 IN TOTAL FOR REPAIRS BUT AIR BAG SENSOR LIGHT BEGAN BLINKING SHORTLY AFTER THIRD REPAIR ATTEMPT. THIS MEANS THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT AND ALSO PREVENTS ME FROM SELLING VEHICLE. WAS ALSO CHARGED FOR FAN MOTOR SWITCH REPAIR THAT FORD HAD ISSUED TWO RECALL/SERVICE BULLETINS ON. WROTE FORD MOTOR COMPANY "CUSTOMER RELATIONSHIP CENTER" ON JUNE 19, 2001 BUT HAVE HEARD NOTHING FROM THEM. CAR NEEDS TO BE REPAIRED SO AIR BAG IS FUNCTIONAL AND SO IT CAN BE SOLD. ALSO FEEL EITHER FORD OR DEALER SHOULD REIMBURSE $559.72 SINCE CAR WAS NOT FIXED -- AND NOW CANNOT BE SOLD UNTIL IT IS!*AK

NHTSA ID

748435

Incident

Apr 10, 2001

WHILE PULLING OUT OF A GAS STATION TRAVELING AT APPROXIMATELY 2 TO 3 MPH, DRIVER'S SIDE AIR BAG FELL OUT INTO DRIVERS LAP. DEALERSHIP REQUESTED THAT CONSUMER REPLACE STEERING COLUMN AT HER EXPENSE. *AK

NHTSA ID

889178

Incident

May 14, 2001

DRIVER SIDE AIR BAG FELL OUT OF STEERING COLUMN WHILE DRIVING DOWN THE ROAD AND CANNOT BE RESEATED. *AK

NHTSA ID

739318

Incident

Jan 9, 2000

CAR WAS BROUGHT INTO DEALER FOR REPAIR OF "SEVERE VIBRATION IN STEERING COLUMN WHEN CAR IS IDLING IN GEAR " COMPLAINT. DEALER DIAGNOSED THE PROBLEM AND DETERMINED CAR'S ENTIRE STEERING ASSEMBLY INCLUDING THE AIR BAG MUST BE REPLACED. DEALER IS NOT ABLE TO LOCATE AN AIR BAG TO COMPLETE THE SERVICE NEARLY 4 MONTHS AFTER THE CAR WAS BOUGHT IN FOR REPAIR. I HAVE CONTACTED FORD WHO HAS VERIFIED THAT THE AIR BAG IS ON "NATIONAL BACK ORDER". FORD ALSO CLAIMS TO HAVE NO KNOWLEDGE OF WHEN THIS PART WILL BE AVAILABLE. HOW CAN AN IMPORTANT SAFETY PART BE UNAVAILABLE FOR SUCH AN EXCESSIVE PERIOD OF TIME? NOBODY HAS BEEN ABLE TO HELP ME. I'VE EVEN CALLED THE OFFICE OF FORD'S CEO, JACK NASSER, WITH NO SUCCESFUL RESULTS. IS THIS CAR SAFE TO DRIVE? DID YOU EVER HEAR OF SUCH A SITUATION? PLEASE HELP !!! *AK

NHTSA ID

737978

Incident

Sep 1, 2000

WHILE DRIVING AND WITHOUT A COLLISION OCCURRING DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID

858221

MY AIRBAG INDICATOR LIGHT BLINKS, I TOOK MY CAR TO LANNINGS FORD HERE IN CAREY OH. THEY SAID THAT THE MODULAR & FUSE BLEW THEY DON'T KNOW WHAT CAUSED IT TO BLOW IF I GET IT FIXED THERES A GOOD CHANCE IT MAY BLOW AGAIN WE DON'T KNOW SO AS OF NOW MY AIRBAGS WON'T WORK IF THERE WAS TO BE AN ACCIDENT.

NHTSA ID

714293

Incident

May 1, 1999

CONSUMER TOOK CAR TO THE DEALERSHIP SEVERALTIMES FOR BRAKE FAILURE/ STEERING COLUMN FAILURE, AND PREMATURE WEAR OF TIRES. HAD ALL HER TIRES REPLACED TWO MONTH AGO. WHILE DRIVING 45MPH ON THE HIGHWAY AND T APPROACHING A TRASH TRUCK IN FRONT OF HER, TRASH TRUCK SPEEDED UP AN D GOT IN FRONT OF CONSUMER'S VEHICLE. CONSUMER TRIED TO OVERTAKE THE TRASH TRUCK AND RAN INTO A CURB. TRASH TRUCK PUT ON BRAKES AND SO DID CONSUMER. HOWEVER, CONSUMER'S VEHICLE REAR ENDED THE BACK OF THE TRUCK DUE TO BRAKE FAILUE, AND STEERING COLUMN DISCONNECTED FROM DASHBOARD, AND DROPPED IN HER LAP. ALSO AIRBAGS DEPLOYED AND DROPPED INTO CONSUMER'S LAP, AND THE SUBSTANCE RELEASED AFFECTED HER SON'S EYES. THE CAR WAS TOTALED. *AK

NHTSA ID

847605

Incident

Sep 13, 1999

VEHICLE EXPERIENCING PROBLEM WITH WATER ENTERING UNDERNEATH VEHICLE AND CAUSING ENGINE TO SHUT OFF WHILE DRIVING. DEALER REPAIRED AT CONSUMER'S EXPENSE. ALSO, AIR BAG SENSOR LIGHT CAME ON BLINKING, INDICATING THAT AIR BAG MAY HAVE DEPLOYED. DEALER NOTIFIED, AND WOULD ONLY REPAIR AT CONSUMER EXPENSE. CAN NHTSA HELP IN THIS MATTER. *AK

NHTSA ID

846436

Incident

Aug 27, 1999

WHILE DRIVING 45 MPH AND WITHOUT A COLLISION OCCURRING, DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. ALSO THE ABS BRAKES LOCKED UP. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID

841654

AIR BAG INDICATOR LIGHT IS FLASHING EVEN THOUGH AIR BAG HAS NOT DEPLOYED

NHTSA ID

702225

FAN BELT SLIPS IN WET WEATHER.

NHTSA ID

519264

Incident

May 30, 1997

FRONTAL COLLISION, IMPACT 12:00 POSITION SPEED 12MPH, DUAL AIRBAGS DID NOT DEPLOY AND REAR LAP/SHOULDER ON PASSENGER SIDE FAILED. *AK

NHTSA ID

986459

Incident

Jun 20, 1996

CONSUMER WAS DRIVING AND THE DRIVER SIDE AIR BAG DEPLOYED CAUSING CONSUMER TO HAVE AN ACCIDENT. TT

NHTSA ID

977982

Incident

Jan 19, 1996