1995 Mercury Mystique Problems

I HAVE HAD MY CAR IN THE SHOP FOR MY VEHICLE RUNNING ON THE VERY WARM SIDE AND NOT COOLING ITSELF DOWN. MANY THINGS REPAIRED AND NOW IT IS DOING IT AGAIN AND IT IS NOT EVEN THE DEAD OF SUMMER YET! *TR

TL*THE CONTACT OWNS A 1995 MERCURY MYSTIQUE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COOLING SYSTEM WAS BELOW LEVEL AND HE ADDED ANTIFREEZE. SEVERAL DAYS LATER, HE NOTICED THAT ALL OF THE ANTIFREEZE LEAKED OUT AND HE FILLED IT BACK UP. HE CHECKED THE COOLING SYSTEM AGAIN A WEEK LATER AND THE FAILURE RECURRED. THE HEATING SYSTEM WAS ALSO INOPERATIVE. THE DEALER STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS MENTIONED IN NHTSA CAMPAIGN ID NUMBER 00V367000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 38,800.

ON YOUR WEB SITE I HAVE FOUND SEVERAL RECALLS ON 95 MERCURY MYSTIQUE'S ONE IS REGARDING THE AC UNIT AND THE WIRES BURNING UP AS WELL AS A FLOOR SHIFTER PROBLEM CAUSING THE SHIFTER NOT TO INDICATE THE CORRECT GEAR. I WENT TO FRIENDLY FORD AND THEY STATED TO ME THAT MY VEHICLE'S VIN # WAS NOT IN THE DATA BASE AS HAVING ANY RECALLS. I CAN ASSURE YOU THAT THESE TWO ISSUES ARE IN FACT OCCURRING IN MY 95 MYSTIQUE. I HAVE HAD IT LOOKED AT BY MECHANIC'S AND THESE TWO ISSUES ARE IN FACT ON MY CAR AND I NEED THEM TO BE FIXED UNDER THE RECALLS. *TR

WIRING HARNESS IS CRACKED AND SHORTING. *TR

ON YOUR WEB SITE I HAVE FOUND SEVERAL RECALLS ON 95 MERCURY MYSTIQUE'S ONE IS REGARDING THE AC UNIT AND THE WIRES BURNING UP AS WELL AS A FLOOR SHIFTER PROBLEM CAUSING THE SHIFTER NOT TO INDICATE THE CORRECT GEAR. I WENT TO FRIENDLY FORD AND THEY STATED TO ME THAT MY VEHICLE'S VIN # WAS NOT IN THE DATA BASE AS HAVING ANY RECALLS. I CAN ASSURE YOU THAT THESE TWO ISSUES ARE IN FACT OCCURRING IN MY 95 MYSTIQUE. I HAVE HAD IT LOOKED AT BY MECHANIC'S AND THESE TWO ISSUES ARE IN FACT ON MY CAR AND I NEED THEM TO BE FIXED UNDER THE RECALLS. *TR

WHILE DRIVING VEHICLE CHANGES GEARS. CONSUMER STATES VEHICLE SLOWS DOWN.*AK

WHILE BACKING OUT OF THE GARAGE A LOUD BANGING NOISE WAS HEARD COMING FROM THE REAR. DRIVER WAS ABLE TO PULL THE VEHICLE BACK INTO THE GARAGE. THEN, DRIVER CONTACTED DEALER FOR AN APPOINTMENT. *AK

6/15/03 I DO NOT HAVE THE EXACT DATES OF PROBLEMS, BUT I WILL RELATE MY EXPERIENCES. SHORTLY AFTER PURCHASE USED IN 1999, THE BRAKE LIGHT SWITCH, WHICH ALSO CONTROLS THE SHIFT INTER- LOCK, FAILED. TOOK IT TO THE DEALER AND THEY FOUND AN OPEN CONNECTION BEHIND THE GLOVE BOX THAT CONTROLS THE SWITCH OPERATION. THEY FIXED THAT OPEN CONNECTION AND THE SWITCH WORKED FINE. THEN THE SWITCH PROBLEM STARTED AGAIN. TRIED A NEW SWITCH AND THAT FAILED AFTER A FEW MONTHS. HAVE GONE THROUGH SIX OR SEVEN SWITCHES AND HAVE ONE NOW THAT SEEMS TO WORK. I PURCHASED AND INSTALLED NEW SWITCHES MYSELF AFTER THE FIRST ONE BECAUSE FORD WAS CHARGING ME ABOUT $15 FOR THE PART AND AROUND $90 TO INSTALL. ASKED SERVICE PEOPLE AT FORD AND THEY TOLD ME THAT SOME SWITCHES WORK AND SOME DON'T. ASKED ANOTHER SERVICEPERSON AT DIFFERENT DEALERSHIP AND WAS TOLD THESE STOP LIGHT SWITCHES RARELY FAIL? GOT A SERVICE BULLETIN FROM FORD STATING THAT THE FRONT STRUT SPRINGS COULD FAIL BUT NOT TO BRING THE CAR IN UNTIL THEY DID FAIL. GOT ANOTHER BULLETIN STATING THAT THE MAIN ELECTRICAL CONNECTER FOR THE ENGINE UNDER THE HOOD COULD FAIL BUT AGAIN DON'T BRING THE CAR IN UNTIL THIS FAILURE HAPPENS. FORD DID REPAIR A FAILED HI-SPEED HEATER BLOWER CONNECTION AT THEIR COST. I ASKED THE TECH WHY HE HAD TO RAISE THE CAR AND HE SAID, POOR DESIGN. POOR DESIGN SEEMS TO BE A COMMON THEME WITH THE '95 MYSTIQUE. BY THE WAY MINE IS A FOUR BANGER. I GUESS THE MOST TROUBLING WAS THE BRAKE LIGHT SWITCH. NOT ONLY CAN THE CAR NOT BE SHIFTED OUT OF PARK, THE BRAKE LIGHTS WON'T WORK EVEN WHEN THE MANUAL OVER RIDE IS USED. NOTHING LIKE NOT HAVING BRAKE LIGHTS ON TODAY'S ROADS! THE CAR NOW HAS ABOUT 78,000 MILES. WHY SO FEW? DIDN'T WANT TO DRIVE WITH NO BRAKE LIGHTS. I SEE THE '95 MYSTIQUE/CONTOUR WAS NOTHING BUT PROBLEMS. I DON'T KNOW HOW SERVICE BULLETINS CONCERNING FRONT SPRING FAILURE OR MAIN ENGINE HARNESS FAILURE WHICH I DESCRIBED ABOVE CANNOT BE CLASSIFIED AS RECALLS. ROBERT SODERLUND

FLUID ON THE GROUND APPARENTLY COMING FRO THE POWER STEERING LINE UNDER THE PUMP. ALSO THE VEHICLES AT IDLING 1000 RPM WILL STALL OUT. ENGINE LIGHT COMES ON. *TR

WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, VEHICLE WAS SERVICED. HOWEVER, VEHICLE WAS CONTINUED TO BE USED, MILES LATER VEHICLE BECAME INOPERABLE.*AK THE ENGINE COOLING FAN MOTOR AND WIRE HARNESS CAUGHT ON FIRE, DEALER REPLACED THE ENGINE COOLING FAN ASSEMBLY AND MAIN FUSE, DEALER ALSO REPAIRED THE BURNT WIRING, 2 YEARS LATER, CONSUMER RECEIVED RECALLS 00V367, 99M03, 99M06, 00S44/00M13 AND 00S44, CONSUMER HAS NOT BEEN REIMBURSED FOR ANY OF THE REPAIRS. DEALER REPLACED RIGHT REAR WEATHER STRIPPING AND REINSTALLED MOLD AROUND THE HANDLE DUE TO THE WEATHER STRIP BOWING. TAPE PLAYER WOULD NOT EJECT. VEHICLE WAS HARD TO STEER, ESPECIALLY WHEN RAINING, DEALER COULD NOT DUPLICATE PROBLEM. FRONT BRAKE PADS WERE REPLACED AND ROTORS WERE MACHINED DUE TO VIBRATION WHEN BRAKING. VEHICLE WAS RUNNING ROUGH AND ACTING LIKE IT WANTED TO STALL, DEALER REPLACED SPARK PLUG WIRES, VEHICLE LATER STALLED. RIGHT BLINKER TOO FAST, DEALER REPLACED RIGHT REAR TURN SIGNAL BULB. *SLC

TL*THE CONTACT OWNS A 1995 MERCURY MYSTIQUE. WHILE ADDING FUEL TO THE VEHICLE, SHE WAS NOTICED THERE WAS A GAS LEAK. THE DEALER STATED THAT THE PART WAS NO LONGER MADE AND THEY WERE UNABLE TO ASSIST HER. THE DEALER IS AWARE OF RECALL, 95V232000 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SHE WAS ALSO ADVISED THAT IT DID NOT APPLY TO HER VEHICLE IDENTIFICATION NUMBER. UPDATED .*BF

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GAS SMELL WAS NOTICED DUE TO A GAS LEAK. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED A GAS LEAK IN THE FILLER HOSE WAS PRESENT. THERE WAS A NHTSA RECALL, # 95V232000, REGARDING THE GAS TANK FILLER HOSE AND CAP. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

CONSUMER STATED VEHICLE JUMPED OUT OF GEAR, EVEN WHEN SLAMMING ON THE BRAKES, VEHICLE WOULD NOT STOP. THIS RESULTED IN SEVERAL ACCIDENTS. CONSUMER TOOK VEHICLE TO THE DEALER/MECHANIC, AND WAS TOLD THAT THEY COULD NOT RESOLVE THE PROBLEM. *AK

TS

I BOUGHT THIS CAR ON JUNE 22,2011. ON THAT DAY I TOLD THE DEALER THAT THE SPEEDOMETER WAS ACTING ERRATIC,JUMPING UP AND DOWN. AT THE TIME, IT WASN'T AFFECTING THE SPEED. THEY SAID THEY KNOW AND JUST WAIT AND SEE WHAT HAPPENS. ABOUT A MONTH OR SO LATER,THE SPEEDOMETER STOPPED WORKING, CAUSING THE CAR TO HESITATE A LITTLE. I BROUGHT IT BACK AND THEY GOT A CABLE FROM A USED CONTOUR AND RIGGED IT SO IT WOULD WORK. SO THEY CLAIM.I WAS ALSO TOLD THEY JUST REPAIRED THE CABLE DIFFERENTLY. REGARDLESS,THEY SAID THEY REPAIRED IT. IT WORKED AND I DROVE IT FOR AT LEAST ANOTHER 2 MONTHS OR SO NOW AND IT FAILED AGAIN. I DROVE BACK TO THE SHOP AND THEY SAY ITS A DEALER PART OR THEY DON'T EVEN MAKE THEM ANYMORE? I DON'T KNOW HOW FAST IM GOING,WHICH IS DANGEROUS AND AS OF TODAY,THE 9TH OF SEPT2011, IT DOESN'T WORK. *TR

DT: THERE IS A PROBLEM WITH THE ACCELERATOR PEDAL STICKING SINCE JUNE 2005. IT HAPPENED AT LEAST FIVE TIMES. THREE TIMES IT STUCK TO THE FLOOR. THERE HAVE BEEN NO ACCIDENTS BECAUSE OF THIS PROBLEM. THE CONSUMER FOUND THAT THERE WAS A RECALL ON THE YEAR, MAKE, AND MODEL. WHEN SHE CONTACTED THE MANUFACTURE R,THEY TOLD HER THAT THIS VEHICLE NOT INCLUDED DUE TO VIN. THE RECALL ONLY INCLUDED VEHICLES WITH TRACTION CONTROL. *AK

CONSUMER STATES THE MAIN BOLT SECURING THE LEFT REAR SEATBELT ASSEMBLY TO THE FLOOR BROKE OFF COMPLETELY WHILE ADJUSTING AND PULLING ON THE BELT, UPON EXAMINATION CONSUMER FOUND THE SHEARED SURFACE OF THE BROKEN BOLT TO BE CORRODED RATHER THAN SHINNY, WHICH SUGGESTED TO THE CONSUMER THAT THE BOLT HAD BEEN BROKEN FOR A LONG TIME AND HAD ALMOST CERTAINLY BEEN OVERSTRESSED DURING THE ORIGINAL INSTALLATION, CONSUMER WAS ADVISED BY DEALERSHIP THAT WARRANTY HAD EXPIRED AND THAT HE WOULD BE RESPONSIBLE FOR THE NECESSARY REPAIRS.*JB

THE TRUNK IS LEAKING DUE TO A MISSING SEAL. NLM

AT AROUND 50,000 MILES WE NOTICED THE HOUSING THAT HOLDS THE DRIVER\\'S SIDE AIRBAG COMING LOOSE. WE RECEIVED A COUPLE OF RECALL NOTICES ON OTHER THINGS SO WHEN WE TOOK IT IN TO GET THE RECALLS DONE I ASKED THE TECHNICIAN AT SUNFLOWER LINCOLN/MERCURY IF HE COULD CHECK OUT THE PROBLEM WITH THE AIRBAG HOUSING AND POSSIBLY FIX IT FOR US. HE CALLED US BACK STATING THAT THE BOLTS HAD SHEERED OFF FROM THE INSIDE OF THE HOUSING AND THAT THEY COULDN\\'T FIX IT AND THAT WE WOULD HAVE TO PAY BETWEEN $300-$500 DOLLARS OUT OF OUR OWN POCKET TO GET IT FIXED. WE THEN CALLED LINCOLN/MERCURY HEADQUARTERS AND WERE TOLD THAT \\"THE HOUSING IS JUST LIKE A TIRE AND THAT OVER TIME IT WEARS OUT AND THAT WE WOULD BE RESPONSIBLE FOR ANY REPAIR COSTS TO IT\\". I HAVE A MAJOR PROBLEM WHEN THE TECHNICIAN TELLS ME THAT THE PROBLEM WAS THE BOLTS SHEERING OFF FROM THE INSIDE AND THEN BEING TOLD IT\\'S MY PROBLEM. THIS BECOMES A SAFETY ISSUE FOR WHICH I BELIEVE MERCURY IS RESPONSIBLE FOR. THE PROBLEM SOUNDS LIKE FAULTY EQUIPMENT AND THEY HAVE NO INTENTIONS OF DOING ANYTHING IN GOOD FAITH ABOUT IT.

THE FRONT SPRINGS WERE CHANGED UNDER ONE OF THE RECALLS AFTER ONE BROKE.THE BACK SPRINGS WERE NOT UNDER RECALL BUT WERE BOTH BROKEN AND FORD REFUSED TO DO IT EVEN THOUGH THE SPRINGS WERE FROM THE SAME SUPPLIER AND FAILED PREMATURELY. I HAD TO CHANGE BOTH REAR SPRINGS DUE TO THEIR PARTIAL RECALL. THE AIR BAG LIGHT IS BLINKING NOW WHICH I AM TOLD MEANS THE AIR BAGS WILL NOT DEPLOY IF INVOLVED IN AN ACCIDENT. I NEED TO DRIVE THE CAR AND IF INVOLVED IN AN ACCIDENT WILL HOLD FORD RESPONSIBLE FOR ANY INJURIES AS THEY WON'T FIX THIS FAULTY SYSTEM.

DT*: THE CONTACT STATED, THE COVER TO THE SEATBELT RETRACTOR COIL OF THE DRIVER'S SIDE FRONT SEAT RIPPED LOOSE. THE MANUFACTURER DETERMINED THE COVER WAS ONLY A DECORATIVE COVER AND NOT COVERED BY THE VEHICLE WARRANTY. THE CONTACT ATTEMPTED TO REPAIR THE COVER BUT IT DID NOT HOLD.

IN JULY 2003, REAR SEAT BELT WOULD NOT RELEASE FROM THE BUCKLE. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO REMOVE A CHILD. *AK

THE REAR BUMPER HAD NO SHOCK ABSORBER MATERIAL INSTALLED WITHIN THE SHELL. THUS A MINOR HIT AND RUN RESULTED IN OVER 880 DOLLARS IN DAMAGE TO THE REAR BUMPER.

WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, VEHICLE WAS SERVICED. HOWEVER, VEHICLE WAS CONTINUED TO BE USED, MILES LATER VEHICLE BECAME INOPERABLE.*AK THE ENGINE COOLING FAN MOTOR AND WIRE HARNESS CAUGHT ON FIRE, DEALER REPLACED THE ENGINE COOLING FAN ASSEMBLY AND MAIN FUSE, DEALER ALSO REPAIRED THE BURNT WIRING, 2 YEARS LATER, CONSUMER RECEIVED RECALLS 00V367, 99M03, 99M06, 00S44/00M13 AND 00S44, CONSUMER HAS NOT BEEN REIMBURSED FOR ANY OF THE REPAIRS. DEALER REPLACED RIGHT REAR WEATHER STRIPPING AND REINSTALLED MOLD AROUND THE HANDLE DUE TO THE WEATHER STRIP BOWING. TAPE PLAYER WOULD NOT EJECT. VEHICLE WAS HARD TO STEER, ESPECIALLY WHEN RAINING, DEALER COULD NOT DUPLICATE PROBLEM. FRONT BRAKE PADS WERE REPLACED AND ROTORS WERE MACHINED DUE TO VIBRATION WHEN BRAKING. VEHICLE WAS RUNNING ROUGH AND ACTING LIKE IT WANTED TO STALL, DEALER REPLACED SPARK PLUG WIRES, VEHICLE LATER STALLED. RIGHT BLINKER TOO FAST, DEALER REPLACED RIGHT REAR TURN SIGNAL BULB. *SLC

CONSUMER NOTICED THAT AFTER MAKING A RIGHT TURN, THE VEHICLE'S RADIO LIGHT BECAME DIM AND STARTED TO BLINK. THE CONSUMER REPLACED THE TAIL LIGHT, THE BLINKER WAS REPLACED A FEW TIMES DUE TO BLOWING OUT.*AK

NHTSA#9129-99-V-233-000: HEAD LIGHT SWITCH/WIRING HARNESS THE TERMINALS AT THE HEAD LIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING (INFORMATION ON MYSTIQUE 1996) CONSUMER STATES HAS THE SAME PROBLEM, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

THE DRIVERS DOOR FAILED TO LATCH.THE CAR WAS NOT DAMAGED IN ANY WAY OR BROKEN INTO. FORTUNATELY THE CAR WASNT MOVING AT THE TIME, THERE WAS NO REASON FOR IT TO FAIL. THE DRIVERS DOOR AND PASSENGER DOOR HAD TO BE TIED TOGETHER WITH ROPE IN INTERIOR OF CAR TO DRIVE IT TO DEALER. I ALSO HAD TO HOLD ON THE DOOR TO PREVENT IT FROM OPENING. THE DEALER MADE THE REPAIR WITH A CLIP AND NEW LATCH, HOWEVER I WAS HELD RESPONSIBLE FOR THE 118.00 BILL. IF THIS ISNT A SAFETY ISSUE THEN I DONT KNOW WHAT ELSE IT COULD BE. A DRIVERS DOOR LATCH SHOULD NEVER FAIL AT 60287 MILES! THIS CAR HAS BEEN DRIVEN BY AN ADULT AND HAS THE NORMAL WEAR AND TEAR.CERTAIN COMPONENTS OF A CAR SHOULD BE WARRANTIED FOR 100,000 MILES. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, BUT THIS IS THE FIRST TIME I FELT I HAD TO COMPLAIN ABOUT THIS!! THESE DEALERS AND THE MANUFACTURER HAVE TO BE HELD RESPONSIBLE WHEN A CAR HAS A SAFETY DEFECT! SUCH AS THIS ONE. A TREND SHOULDNT HAVE TO BE ESTABLISHED WHEN IT CONCERNS A SAFETY MATTER. I WOULD BE CURIOUS TO KNOW WHAT OTHER MYSTIQUE OWNERS THINK OF THIS PROBLEM. THERE ARE CERTAINLY PLENTY OF THEM WITH CUSTOMER COMPLAINTS. I FEEL ALL OF US ARE GETTING TAKEN TO THE CLEANERS AND THE MESS STILL REMAINS! THANK YOU FOR LETTING ME VENT MY FRUSTRATIONS. I HAVENT YET COMMUNICATED WITH THE MANUFACTURER FORD MERCURY DIVISION BUT I WILL CERTAINLY DO SO. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE ENGINE LIGHT CAME ON AND VEHICLE OVERHEATED, CONSUMER WAS INFORMED THAT A NEW WATER PUMP WAS NEEDED, CONSUMER ALSO STATES THERE ARE FUMES COMING FROM THE ENGINE, THE FUMES COME INSIDE THE VEHICLE WHEN IT IS WARM, WHETHER OR NOT THE A/C IS ON.*JB

THROTTLE STICKS AT WIDE OPEN POSITION. THIS CAUSED DAMAGE TO THE TRANSMISSION, WHICH NOW GRINDS WHEN SHIFTING INTO THIRD GEAR. THE DRIVESHAFT WAS REPLACED DUE TO NOISE AND VIBRATION AT A COST OF $1,100.00, BUT THIS DID NOT FIX THE PROBLEM. THE HEATER FAN SWITCH HAS FAILED TWICE. THE FIRST TIME IT WAS COVERED UNDER A VOLUNTARY PROGRAM. *AK

THE TRANSMISSION JUST STARTED SLIPPING UPON INITIAL ACCELERATION AND THE SPEEDOMETER NEEDLE FLIPPED OVER TO ZERO AND STUCK. TOOK BACK TO THE DEALER WHERE I BOUGHT IT USED (WELIEVER) WHO TOOK IT TO WILCHER FORD AS AN AUTHORIZED FORD DEALER. THEY INITIALLY SAID IT WAS THE TRANSMISSION/VEHICLE SPEED SENSOR AND REPLACED THAT. THAT DID NOT CURE THE SPEEDOMETER PROBLEM. SO THEY ARE ORDERING A NEW SPEEDOMETER CABLE. I WILL NOT KNOW IF THIS CURES THE TRANSMISSION PROBLEM UNTIL VEHICLE IS RETURNED. BUT THIS FAILURE SEEMS SIMILAR TO ODI ID 513344 IN YOUR RECALL LIST. COULD YOU FURNISH MORE INFORMATION TO ME ABOUT THIS CASE AND/OR CHECK TO SEE IF MY VEHICLE IS LISTED AS STILL OUTSTANDING ON ANY RECALLS? *AK

I COMMUTE A LONG DISTANCE TO WORK, WHEN I CAN'T FILL UP MY GAS TANK AND THE ENGINE LIGHT CONSTANTLY COMES ON I DON'T FEEL SAFE. WHEN IT RAINS THE CAR SOMETIMES LOSING POWER AND BRAKES. THE TIRES AND BRAKES HAVE ALREADY BEEN REPLACED. THE FOLLOWING ITEMS HAVE ALSO BEEN REOLACED, SEAT BELTS, AIR CONDITIONER, DRIVERS SIDE ELETRIC WINDOW MOTOR, THE HORN AND MORE. WHENEVER I TAKE THE CAR TO THE DEALERSHIP I AM TOLD THAT THE ENGINE LIGHT COMING ON IS NO BIG DEAL AND THE BRAKES AND TIRES WERE NORMAL WEAR AND TEAR (THE CAR WAS MAYBE A YEAR TO A YEAR AND A HALF OLD) THEY ALSO TOLD ME THERE IS NOTHING THEY CAN DO ABOUT THE GAS TANK NOT FILLING UP. I AM EXTREMELY DISSATISFIED AND WOULD LIKE TO KNOW WHAT I CAN DO LEGALLY ABOUT IT. MY CAR IS GOING INTO THE SHOP AGAIN FOR WHAT I THINK MAY BE THE SENSORS (THIS HAS HAPPENED BEFORE) THE ONLY DIFFERANCE IS THAT THIS WILL BE THE SECOND TIME I HAVE TO PAY OUT OF MY POCKET, I HAVE CONTACTED LEMON LAW, THE DEALERSHIP, FORD, AND THE BANK HOLDING THE LEASE. LEMON LAW CONTACTED THE DEALERSHIP AND THIS WAS THE ONLY TIME I RECEIVED SERVICE WITH A SMILE INSTEAD OF AN ATTITUDE. EVEN THOUGH THE PROBLEM IS STILL NOT RESOLVED. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THESE PROBLEMS RESOLVED.( DOT NUMBER: )

WHEEL BEARING AND THE HUBS ARE PREMATURELY WEARING. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE THE DRIVER OF THE 1995 MERCURY MYSTIQUE WAS OPERATING THE VEHICLE, I WAS IN THE PASSENGERS SEAT. THE CAR BEGAN LOSING POWER AND THE DRIVER KEPT THE CAR GOING. AT THIS POINT A DRIVER PULLED UP ALONG SIDE THE CAR AND YELLED "YOUR CAR IS ON FIRE". THE DRIVER OF THE MYSTIQUE THEN PULLED TO THE SHOULDER AND THE CAR WAS ENGULFED IN FLAMES ON THE PASSENGER SIDE. I IMMEDIATELY EXITED THE CAR WHILE HEARING A WOMAN SCREAM "IT'S GOING TO EXPLODE". I SUFFERED 2ND DEGREE BURNS ON MY FACE,RIGHT EAR, RIGHT ARM, RIGHT LEG AND ISOLATED 3RD DEGREE ON MY RIGHT KNUCKLES. I ATTEMPTED TO CONTACT AN ATTORNEY BUT HE EVENTUALLY QUIT THE CASE. I DON'T THINK THAT I SHOULD HAVE TO PAY MEDICAL BILLS FROM THIS FIRE. THE DRIVER WAS UNHURT BUT HIS CAR WAS BURNT TO A HUNK OF BLACK METAL. *NLM

I HAVE HAD THREE DIFFERENT WHEEL FAIL AT DIFFERENT TIMES STARTING AT 110,000 MILES. I HAVE CONTACTED FORD ABOUT THIS AND THEY SAY THEY HAVE ONE KNOWLEDGE OF IT. I HAVE ALSO HAD THE BUSHINGS ON THE LOWER CONTROLER ARMS FAIL.*AK

WHILE DRIVING AIR CONDITIONER FAN MOTOR CAUGHT ON FIRE. DRIVER WAS ABLE TO PUT OUT THE FIRE OUT. THE DEALER WAS NOTIFIED ABOUT THE PROBLEM. THE FAN MOTOR HAS BEEN REPLACED BY OWNER. *AK.ET.