Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 1995 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 26, in the owner's own words
CONSUMER STATED VEHICLE JUMPED OUT OF GEAR, EVEN WHEN SLAMMING ON THE BRAKES, VEHICLE WOULD NOT STOP. THIS RESULTED IN SEVERAL ACCIDENTS. CONSUMER TOOK VEHICLE TO THE DEALER/MECHANIC, AND WAS TOLD THAT THEY COULD NOT RESOLVE THE PROBLEM. *AK
TS
WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, VEHICLE WAS SERVICED. HOWEVER, VEHICLE WAS CONTINUED TO BE USED, MILES LATER VEHICLE BECAME INOPERABLE.*AK THE ENGINE COOLING FAN MOTOR AND WIRE HARNESS CAUGHT ON FIRE, DEALER REPLACED THE ENGINE COOLING FAN ASSEMBLY AND MAIN FUSE, DEALER ALSO REPAIRED THE BURNT WIRING, 2 YEARS LATER, CONSUMER RECEIVED RECALLS 00V367, 99M03, 99M06, 00S44/00M13 AND 00S44, CONSUMER HAS NOT BEEN REIMBURSED FOR ANY OF THE REPAIRS. DEALER REPLACED RIGHT REAR WEATHER STRIPPING AND REINSTALLED MOLD AROUND THE HANDLE DUE TO THE WEATHER STRIP BOWING. TAPE PLAYER WOULD NOT EJECT. VEHICLE WAS HARD TO STEER, ESPECIALLY WHEN RAINING, DEALER COULD NOT DUPLICATE PROBLEM. FRONT BRAKE PADS WERE REPLACED AND ROTORS WERE MACHINED DUE TO VIBRATION WHEN BRAKING. VEHICLE WAS RUNNING ROUGH AND ACTING LIKE IT WANTED TO STALL, DEALER REPLACED SPARK PLUG WIRES, VEHICLE LATER STALLED. RIGHT BLINKER TOO FAST, DEALER REPLACED RIGHT REAR TURN SIGNAL BULB. *SLC
BRAKES WILL NOT STOP VEHICLE. WHEN APPLYING THEM PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHEN APPLYING BRAKES PEDAL FEELS HARD, BRAKING DISTANCE IS TOO LONG. *AK
VEHICLE IN FRONT STOPPED SHORT. CONSUMER APPLIED BRAKES AND PEDAL BROKE. VEHICLE FAILED TO STOP. REARENDED ANOTHER VEHICLE. AIR BAG DEPLOYED. SLAMMED ARM AGAINST WINDOWS AND BROKE IT. EMERGENCY ROOM TREATMENT. *AK
THIS MERCURY MYSTIQUE HAS BEEN A PROBLEM FROM THE FIRST TIME I DROVE IT. ALL OF THE RECALLS WERE SERVICED BY THE DEALER BUT I ALSO EXPERIENCED BOTH FRONT STRUTS BREAKING, THE FRONT SPRING BREAKING, THE FRONT ROTORS CRACKING AND THE LIST GOES ON. THE LAST STRAW WAS WHEN THE TRANSMISSION FAILED AT 74,000. THE COMPLETE UNIT WAS REPLACED AT A COST OF OVER $2,000!! I'VE READ THE LIST OF COMPLAINTS ON THE 95' MYSTIQUE AND IT'S MAKES ME WANT TO CRY. I WILL NEVER BY A FORD PRODUCT AGAIN.
WHEN GOING THROUGH A PUDDLE OF WATER (OF ANY SIZE) STEERING GET VERY DIFFICULT. ALSO WHEN HITTING BUMPS WITH ONE OF THE FRONT WHEELS THE ABS GOES OUT. *AK
HAND BRAKE FAILS TO HOLD CAR WHEN MOVING OR STOPPED
I HAVE REPLACED: ENGINE, TRANSMISSION, BLOWER MOTOR, BRAKES, NOW THE STRUTS ARE GOING OUT. THE CAR IS A LEMON!! *AK
DUE TO DEFECTIVE PARKING BRAKE WHICH BECAME CORRODED, PARKING BRAKE DID NOT RELEASE. ALSO, PREMATURE WEAR OF REAR BRAKE PADS, CAUSED EXTENDED STOPPING DISTANCE WHICH COULD RESULT IN A CRASH. BRAKE CABLE WAS REPLACED AFTER MUCH DELAY. *AK *ML
HAD ALL NEW BRAKE PADS AT 56000 MILES. AT DEALER SERVICE AT 77000 DEALER NOTED REAR BRAKES AT 10%.DEALER NEW OF PROBLEM, CORRODED PARKING BRAKE CABLE. PART HAS BEEN ON BACK ORDER SINCE APRIL SERVICING. NEITHER DEALER OR FORD WILL SAY WHEN AVAILABLE. *AK
CONSUMER TOOK CAR TO THE DEALERSHIP SEVERALTIMES FOR BRAKE FAILURE/ STEERING COLUMN FAILURE, AND PREMATURE WEAR OF TIRES. HAD ALL HER TIRES REPLACED TWO MONTH AGO. WHILE DRIVING 45MPH ON THE HIGHWAY AND T APPROACHING A TRASH TRUCK IN FRONT OF HER, TRASH TRUCK SPEEDED UP AN D GOT IN FRONT OF CONSUMER'S VEHICLE. CONSUMER TRIED TO OVERTAKE THE TRASH TRUCK AND RAN INTO A CURB. TRASH TRUCK PUT ON BRAKES AND SO DID CONSUMER. HOWEVER, CONSUMER'S VEHICLE REAR ENDED THE BACK OF THE TRUCK DUE TO BRAKE FAILUE, AND STEERING COLUMN DISCONNECTED FROM DASHBOARD, AND DROPPED IN HER LAP. ALSO AIRBAGS DEPLOYED AND DROPPED INTO CONSUMER'S LAP, AND THE SUBSTANCE RELEASED AFFECTED HER SON'S EYES. THE CAR WAS TOTALED. *AK
WHILE DRIVING 45 MPH AND WITHOUT A COLLISION OCCURRING, DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. ALSO THE ABS BRAKES LOCKED UP. PLEASE GIVE ANY FURTHER DETAILS. *AK
PROBLEM WITH FAN MOTOR LED TO OUR TAKING VEHICLE INTO DEALER. THEIR INSPECTION REVEALED SEVERE DETERIORATION TO WIRING HARNESS INSULATION WHICH SERVICE MANAGER SAID MIGHT LEAD TO A FIRE HAZARD. FORD AREA REP CONTACTED AND OFFERED $1,500 PAYMENT TOWARD $2,500 BILL. THIS ALL TOOK PLACE YESTERDAY, JUNE 10, 1999. I DID NOT AUTHORIZE ANY REPLACEMENT TO BE DONE PENDING FURTHER CONVERSATION WITH FORD AND REQUEST THAT THEY REPLACE DEFECTIVE WIRING HARNESS AT NO CHARGE TO ME. PLEASE ALSO NOTE THAT IN JUNE 1998, I COMPLETED AND FILED ANOTHER VEHICLE OWNER'S QUESTIONANAIRE, THIS TIME HAVING TO DO WITH DEFECTIVE WIRING RELATING TO THE ABS SYSTEM. I RECEIVED NO RESPONSE FROM THAT FROM DOT OR FORD. THIS PROBLEM, HAVING TO DO WITH DEFECTIVE WEATHERPROOF COVERING ON THE 22 PIN ELECTRICAL CONNECTOR THAT CONTROLS ABS AND TRACTION CONTROL CIRCUITS AND CAUSES INADVERTENT BRAKING. I BELIEVE THESE ARE PROBLEMS THAT NEED THE ATTENTION OF YOUR AGENCY BEFORE INJURIES OR FATALATIES TAKE PLACE.
I COMMUTE A LONG DISTANCE TO WORK, WHEN I CAN'T FILL UP MY GAS TANK AND THE ENGINE LIGHT CONSTANTLY COMES ON I DON'T FEEL SAFE. WHEN IT RAINS THE CAR SOMETIMES LOSING POWER AND BRAKES. THE TIRES AND BRAKES HAVE ALREADY BEEN REPLACED. THE FOLLOWING ITEMS HAVE ALSO BEEN REOLACED, SEAT BELTS, AIR CONDITIONER, DRIVERS SIDE ELETRIC WINDOW MOTOR, THE HORN AND MORE. WHENEVER I TAKE THE CAR TO THE DEALERSHIP I AM TOLD THAT THE ENGINE LIGHT COMING ON IS NO BIG DEAL AND THE BRAKES AND TIRES WERE NORMAL WEAR AND TEAR (THE CAR WAS MAYBE A YEAR TO A YEAR AND A HALF OLD) THEY ALSO TOLD ME THERE IS NOTHING THEY CAN DO ABOUT THE GAS TANK NOT FILLING UP. I AM EXTREMELY DISSATISFIED AND WOULD LIKE TO KNOW WHAT I CAN DO LEGALLY ABOUT IT. MY CAR IS GOING INTO THE SHOP AGAIN FOR WHAT I THINK MAY BE THE SENSORS (THIS HAS HAPPENED BEFORE) THE ONLY DIFFERANCE IS THAT THIS WILL BE THE SECOND TIME I HAVE TO PAY OUT OF MY POCKET, I HAVE CONTACTED LEMON LAW, THE DEALERSHIP, FORD, AND THE BANK HOLDING THE LEASE. LEMON LAW CONTACTED THE DEALERSHIP AND THIS WAS THE ONLY TIME I RECEIVED SERVICE WITH A SMILE INSTEAD OF AN ATTITUDE. EVEN THOUGH THE PROBLEM IS STILL NOT RESOLVED. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THESE PROBLEMS RESOLVED.( DOT NUMBER: )
I FIRST TOLD THE DEALER OF A SMALL LEAK. THEY SAID IT WAS NOTHING. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR AND FORD REFUSES TO ADDRESS THE PROBLEMS. I KNOW OF MANY PEOPLE WHO HAVE HAD SIMILAR PROBLEMS. I SHOULD NOT BE PAYING $3,000 FOR A NEW TRANSMISSION FOR A CAR THAT ONLY HAS 43,594 MILES ON IT. THE GOVERNMENT SHOULD DO SOMETHING ABOUT THIS ONGOING PROBLEM. THE CONSUMER SHOULDN'T BE RAPED BY MANUFACTURERS LACK OF INTEREST IN MAKING VEHICLES THAT WILL LAST PAST 50,000 MILES WHEN THEY ASK FOR TENS OF THOUSANDS UP FRONT FOR THEIR PRODUCT. PLEASE HELP!!!!!!
R & R SPEED SENSORS MELTED.
MY LICENSE PLATE HOLDER WAS REPLACED FRONT ROTORS REPLACED AT 50000 GAS LID RELEASE REPAIRED X 2 STILL NOT WORKING IN SHOP FOR OVER A WEEK AT CAPITAL MOTOR CO FOR POWER STEERING FLUID LEAK. DURING HEAVY RAINS I LOOSE MY POWER STEERING AND CAN'T TURN OR CONTROL MY CAR. AN ASSOCIATE HAS SAME MAKE AND MODEL AND EXPERIENCES THIS PROBLEM ALSO. THIS CAN BE VERY DANGEROUS IF YOU NEED TO TURN YOUR CAR SUDDENLY TO AVOID SOMEONE OR SOMETHING.
WHEN VEHICLE IS IN REVERSE IT MAKES A VERY STRANGE NOISE. WHEN BACKING OUT AND APPLYING BRAKES, THE VEHICLE MAKES THE SAME NOISE. NO WARRANTY. DEALER CONTACTED AND CANNOT FIND A PROBLEM. *AK
THE BRAKING SYSTEM MALFUCTIONS INTERMITTENTLY. WHEN BRAKING THE VEHICLE MOVES TO RIGHT OR TO THE LEFT, CAUSING THE VEHICLE TO MOVE INTO THAT LANE WHICH MAY CAUSE AN ACCIDENT. ALSO AT A STOP SIGN WITH FOOT ON THE BRAKE THE VEHICLE IDLES, AND MOVES FORWARD ABOUTH AN INCH. DEALER CANNOT DETERMINE PROBLEM. *AK
EACH OF THESE PROBLEMS HAPPENED WITHIN 1 WEEK OF ONE ANOTHER. I CONTACTED MY DEALERSHIP AND THE MERCURY CUSTOMER HOTLINE, BOTH OF WHOM SAID IT WASN'T THEIR PROBLEM SINCE THE VEHICLE WAS PAST THE 36,000 MILE WARRANTY. SO MANY FAILURES, JUST 2000 MILES OUT OF WARRANTY, HOWEVER, IS INEXCUSABLE, AND MERCURY SHOULD HAVE STOOD BEHIND THEIR PRODUCT.
VEHICLES FRONT AND REAR BRAKES FAILED.
POWER STEERING BELT COMES OFF IN INCLEMENT WEATHER CONTINUOUSLY.
STOP AND GO TRAFFIC, SLOWING DOWN, SUDDENLY THE BRAKES FAILED TO TAKE, VEHICLE REARENDED ANOTHER VEHICLE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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