Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1995 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 31, in the owner's own words
TL*THE CONTACT OWNS A 1995 MERCURY MYSTIQUE. WHILE ADDING FUEL TO THE VEHICLE, SHE WAS NOTICED THERE WAS A GAS LEAK. THE DEALER STATED THAT THE PART WAS NO LONGER MADE AND THEY WERE UNABLE TO ASSIST HER. THE DEALER IS AWARE OF RECALL, 95V232000 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SHE WAS ALSO ADVISED THAT IT DID NOT APPLY TO HER VEHICLE IDENTIFICATION NUMBER. UPDATED .*BF
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GAS SMELL WAS NOTICED DUE TO A GAS LEAK. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED A GAS LEAK IN THE FILLER HOSE WAS PRESENT. THERE WAS A NHTSA RECALL, # 95V232000, REGARDING THE GAS TANK FILLER HOSE AND CAP. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
FUEL VAPOR SMELL. DIAGNOSED AS A FAILED HOSE AT THE TOP OF THE FUEL TANK (BETWEEN THE TANK AND THE VEHICLE BODY). SERVICE WRITER INDICATED THAT THE PROBLEM WAS CAUSED BY FLEXING BETWEEN THE BODY AND THE TANK AND THAT, IN HIS OPINION, THE DESIGN DID NOT TAKE THE FLEXING INTO ACCOUNT SUFFICIENTLY. THERE WAS A FUEL LEAK, AND THE VEHICLE WOULD HAVE LEAKED SIGNIFICANT FUEL IN A ROLL OVER.*AK
I'VE HAD THIS CAR ABOUT 5 YEARS AND HAD NOTHING BUT PROBLEMS THERE WAS A ROTTEN EGG SMELL A SMELL LIKE A FIRE CRACKER ELECTICAL PROBLEMS CAR CUTS OFF OVER HEATS THERE ARE SO MANY THINGS WRONG AND I CAN NOT AFFORD TO BUT A NEW CAR RIGHT NOW IT HAS BEEN IN AND OUT OF FORD AND MERCURY DEALERSHIPS FOR REPAIR
REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF GAS TANK SINCE IT IS A PRODUCT OF A DEFECT.*MR GAS STATION ATTENDANT WAS FUELING THE VEHICLE WHEN A LARGE PUDDLE OF GAS LEAKED FORM UNDER THE VEHICLE. VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED IT SHOULD BE COVERED BY FORD. PRIOR TO THIS INCIDENT, THE GAS TANK KEPT SHUTTING OFF AUTOMATICALLY AND THE ATTENDANT HAD TO PUMP IT SLOWLY TO KEEP IT FROM SHUTTING OFF WHILE BEING FILLED. CONSUMER WAS TOLD BY THE DEALERSHIP THE VEHICLE WOULD BE LOOKED OVER AND IT WAS DEPENDENT UPON THE MILEAGE AND CONDITION OF THE VEHICLE. CONSUMER CONTACTED THE MECHANIC AND RELAYED THE INFO. FROM THE DEALERSHIP. MECHANIC STATED HIS COMPUTER SHOWED A RECALL FOR THE FUEL TANK AND SHOULD BE COVERED. CONSUMER AGAIN CONTACTED ANOTHER FORD DEALERSHIP WHO STATED THERE WAS NO RECALL. MECHANIC DID REPAIR VEHICLE. *PH
NHTSA#94-V-203-000, HAS THE SAME PROBLEM. DEALER HAS BEEN NOTIFIED AND WILL INSTALL A NEW FUEL TANK AT CONSUMER EXPENSE. PLEASE PROVIDE FURTHER INFORMATION. PH
FUEL TANK WAS REPLACED TWICE DUE TO RECALLS 94S97 AND 95S30, ON 12-JUL-2001, DEALER STATED FUEL TANK NEEDED TO BE REPLACED AGAIN, HOWEVER THIS TIME AT CONSUMERS EXPENSE, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIR COSTS AND RENTAL CAR EXPENSES. *SLC
VEHICLE STALLED IN TRAFFIC AFTER MAKING A TURN IN WET WEATHER. WHEN TURNING, THERE WOULD BE NOISE PRIOR TO STALLING. PROBLEM WAS INTERMITTENT, AND GETTING WORSE. NOTICED TECHNICAL SERVICE BULLETIN THAT INDICATED AN AIR INTAKE KIT TO CORRECT STALLING PROBLEM. VEHICLE HAS SINCE BEEN REPAIRED.*AK
THE ENGINE LIGHT CAME ON AND VEHICLE OVERHEATED, CONSUMER WAS INFORMED THAT A NEW WATER PUMP WAS NEEDED, CONSUMER ALSO STATES THERE ARE FUMES COMING FROM THE ENGINE, THE FUMES COME INSIDE THE VEHICLE WHEN IT IS WARM, WHETHER OR NOT THE A/C IS ON.*JB
THE FUEL RAIL BURST WHILE DRIVING CAUSING FUEL TO SPRAY ONTO THE HOT ENGINE RESULTING IN FIRE, DURING REPAIR OF THE FUEL RAIL THE DEALER FOUND THAT THE WATER PUMP SHEARED OFF AND REPLACE THE PUMP AND PUMP DRIVE BELT, THE DEALER ALSO FOUND THAT THERE WAS NO COMPRESSION IN 4 OF CYLINDER, THE TIMING CHAIN FAILED CAUSING VALVE DAMAGE, THE DEALER SUGGEST THE ENTIRE ENGINE BE REPALCED. NLM
FUEL TANK IS LEAKING FUEL, CONSUMER HAD FUEL FILLER LINE REPLACED IN 1998. CURRENTLY, IT NEEDS TO BE REPLACED AGAIN. THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK
RECALL 95V232 WAS COMPLETED ON VEHICLE ACCORDING TO DEALER, HOWEVER GAS TANK IS LEAKING GASOLINE, CONSUMER WANTS REIMBURSEMENT. *SLC
FUEL DOOR DOESN'T ALWAYS OPEN, HALTING FUEL RE-FILL PROCESS, OCATIONAL FUEL SPILL/OVER RUN. FUEL TANK HAS BEEN WORKED ON TWO TIMES BY DEALERS. FUEL DOOR HAS BEEN WORKED ON ONE TIME BY DEALERS. RE-FUELING PROBLEM SEEMS TO VARY SLIGHTLY BY BRAND OF FUEL PURCHASED. ODDLY, SLOWER FUEL RE-FILL ACTION DOESN'T REALLY SEEM TO MAKE A DIFFERENCE.
I COMMUTE A LONG DISTANCE TO WORK, WHEN I CAN'T FILL UP MY GAS TANK AND THE ENGINE LIGHT CONSTANTLY COMES ON I DON'T FEEL SAFE. WHEN IT RAINS THE CAR SOMETIMES LOSING POWER AND BRAKES. THE TIRES AND BRAKES HAVE ALREADY BEEN REPLACED. THE FOLLOWING ITEMS HAVE ALSO BEEN REOLACED, SEAT BELTS, AIR CONDITIONER, DRIVERS SIDE ELETRIC WINDOW MOTOR, THE HORN AND MORE. WHENEVER I TAKE THE CAR TO THE DEALERSHIP I AM TOLD THAT THE ENGINE LIGHT COMING ON IS NO BIG DEAL AND THE BRAKES AND TIRES WERE NORMAL WEAR AND TEAR (THE CAR WAS MAYBE A YEAR TO A YEAR AND A HALF OLD) THEY ALSO TOLD ME THERE IS NOTHING THEY CAN DO ABOUT THE GAS TANK NOT FILLING UP. I AM EXTREMELY DISSATISFIED AND WOULD LIKE TO KNOW WHAT I CAN DO LEGALLY ABOUT IT. MY CAR IS GOING INTO THE SHOP AGAIN FOR WHAT I THINK MAY BE THE SENSORS (THIS HAS HAPPENED BEFORE) THE ONLY DIFFERANCE IS THAT THIS WILL BE THE SECOND TIME I HAVE TO PAY OUT OF MY POCKET, I HAVE CONTACTED LEMON LAW, THE DEALERSHIP, FORD, AND THE BANK HOLDING THE LEASE. LEMON LAW CONTACTED THE DEALERSHIP AND THIS WAS THE ONLY TIME I RECEIVED SERVICE WITH A SMILE INSTEAD OF AN ATTITUDE. EVEN THOUGH THE PROBLEM IS STILL NOT RESOLVED. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THESE PROBLEMS RESOLVED.( DOT NUMBER: )
GAS IS LEAKING FROM THE GAS TANK, AND THE SMELL IS GETTING INTO THE VEHICLE. WHEN GETTING INTO VEHICLE AND WHEN DRIVING, CONSUMER CAN SEE WHERE THE GAS IS LEAKING FROM THE TANK. CONSUMER CONTACTED DEALER SINCE GAS TANK WAS REPAIRED BEFORE, AND NOW THE TANK IS LEAKING AGAIN. DEALER CAN'T DETERMINE THE PROBLEM. *AK
REAR OF VEHICLE REEKS OF GASOLINE SMELL DUE TO A FUEL LEAK IN THE GAS TANK.
AUTOMOBILE WAS SITTING IN DRIVEWAY AND SUDDENLY BEGAN TO BURN. FIREMAN STATED FIRE STARTED IN TRUNK NEAR FUEL TANK. *AK
RECALL WORK PERFORMED ON THE GAS TANK, HOWEVER PROBLEMS AFTER WITH FILLING TANK, GAS NECK FAILED.
GAS TANK FILLER NECK FAILED PRIOR TO RECALL NOTICE. (94V18400).
WHILE DRIVING AND COMING TO A STOP THE VEHICLE STALLS. OWNER STATES THAT IT SEEMS AS THOUGH THE VEHICLE IS NOT GETTING ENOUGH FUEL. THE VEHICLE STARTS UP IMMEDIATELY. VEHICLE HAS BEEN INTO THE DEALER FOR REPAIRS THREE TIMES. *AK
GAS CAP COVER DOES NOT OPEN FROM REMOTE SWITCHES INSIDE.
CONSUMER SMELLED VERY BAD FUMES/ODOR IN THE VEHICLE. *AK
ON OCCASION WHILE IDLING, UNKNOWN HUMMING NOISE IS HEARD. OWNER SAYS FEELS SOME ACCELERATION W/FOOT ON PEDAL. PLEASE DESCRIBE DETAILS. *AK
THE DEALERSHIP SAID THEY WOULD FIX HER CAR AND THEY HAD IT FOR THE DAY AND THEY HAVE NOT TOUCHED EVEN THOUGH THEY SAID THE RECALL WORK WAS DONE (94V184000).*AK
FUEL TANK FAILED, LEAKING GAS ON HOT EXHAUST. *DSH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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