Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1995 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DT*: THE CONTACT STATED, THE COVER TO THE SEATBELT RETRACTOR COIL OF THE DRIVER'S SIDE FRONT SEAT RIPPED LOOSE. THE MANUFACTURER DETERMINED THE COVER WAS ONLY A DECORATIVE COVER AND NOT COVERED BY THE VEHICLE WARRANTY. THE CONTACT ATTEMPTED TO REPAIR THE COVER BUT IT DID NOT HOLD.
IN JULY 2003, REAR SEAT BELT WOULD NOT RELEASE FROM THE BUCKLE. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO REMOVE A CHILD. *AK
THE REAR SEAT BELT BUCKLES BROKE INTO MANY PIECES WHEN TRYING TO USE IT. DEALERSHIP WOULD REPAIR BUT AT A COST. PH
CONSUMER STATES THE MAIN BOLT SECURING THE LEFT REAR SEATBELT ASSEMBLY TO THE FLOOR BROKE OFF COMPLETELY WHILE ADJUSTING AND PULLING ON THE BELT, UPON EXAMINATION CONSUMER FOUND THE SHEARED SURFACE OF THE BROKEN BOLT TO BE CORRODED RATHER THAN SHINNY, WHICH SUGGESTED TO THE CONSUMER THAT THE BOLT HAD BEEN BROKEN FOR A LONG TIME AND HAD ALMOST CERTAINLY BEEN OVERSTRESSED DURING THE ORIGINAL INSTALLATION, CONSUMER WAS ADVISED BY DEALERSHIP THAT WARRANTY HAD EXPIRED AND THAT HE WOULD BE RESPONSIBLE FOR THE NECESSARY REPAIRS.*JB
SEAT BELT TRIM IS COMING OFF, CAUSING RETRACTOR NOT TO WORK PROPERLY. WHENEVER A VEHICLE RUNS OVER A WATER PUDDLE, IT CAUSES A MOMENTARY POWER STEERING LOSS. DEALER WAS NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
POWER SEAT FORE/AFT INOP - CAN'T ADJUST. BOTH FRONT HEAD RESTRAINT PLASTIC INNARDS HAVE DISINTEGRATED - WOBBLE AROUND -CAN'T ADJUST. FOUND CRUISE CONTROL INOP AFTER DELIVERY - REPLACED. DRIVERS SEATBELT BUCKLE STOP BUTTON GONE - FALLS TO FLOOR. WATER PUMP IMPELER EXPLODED ON FREEWAY - LEFT STRANDED. BATTERY/CABLE SHORTED &BURNED - CAUSED LOSS OF ENGINE POWER / STEERING UPON SHORT. HAS ALSO AFFECTED PERFORMANCE SINCE INCEDENT- - POOR MILAGE AND SUCH.AUTOMATIC TRANS. SWITCH FAILED ON FREEWAY CAUSED SUDDEN/ERRATIC SLOWING OF VEHICLE IN TRAFFIC AND LOSS OF ACCELERATION ABILITY.
HEAD RESTS ARE WOBBLY AND NOT STURDY. YH
DRIVER SIDE HEAD REST BROKE WHERE SUPPORTS ATTACH HEADREST. DEALER CONTACTED, SAID OUT OF WARRANTY. S/B 5 YR WARRANTY ON SAFETY ITEMS. *MJS
HEAD REST BROKE.
TRANSMISSION PROBLEMS.
HEAD RESTS PULL OUT OF PLASTIC MOUNTS, THEREBY PROVIDING NO PROTECTION IN CASE OF ACCIDENT. *DH
THE DEALERSHIP HAD THE CAR ALL DAY AND TOLD HER THE THAT THE RECALL WORK WAS COMPLETED WHEN SHE PICKED UP HER CAR IT HADN'T BEEN TOUCHED (95V228000). *AK
FRONT AND REAR SHOULDER/LAP BELT COMBINATION DO NOT RETRACT AS DESIGNED; GET CAUGHT IN DOOR; CAUSES DOOR TO JAM, BREAKS PLASTIC BUTTONS ON BELTS. *AK
CONSUMER COMPLAINING BECAUSE RECALL WORK NOT PERFORMED PRIOR TO CARS SALE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .