Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1998 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALL 99V243000 CONCERNING AIR BAG WARNING LIGHT. DEALERSHIP WILL NOT REPAIR VEHICLE FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.*AK
CONSUMER RECEIVED MANUFACTURER'S RECALL 99S23 CONCERNING AIR BAG CONTROL MODULE. CONSUMER HAD NO PROBLEMS UNTIL DEALER PERFORMED RECALL REPAIRS. CURRENTLY, WHEN IT RAINS AIR BAG LIGHT COMES ON. *AK THE VEHICLE WAS RETURNED TOT HE DEALER THREE TIMES TO CORRECT THE PROBLEM BUT THE DEALER WAS UNABLE TO FINDTHE PROBLEM. *NM
CONSUMER RECEIVED RECALL 99V243000 NOTICE CONCERNING FRONTAL AIR BAG SENSOR MODULE. WHEN VEHICLE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON AT ALL TIMES. DEALER EXAMINED THE VEHICLE, BUT COULD NOT FIND THE PROBLEM. CONSUMER'S VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. *AK
THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S AIR BAGS. THE VEHICLE' ALSO LEAKED FLUID AT THE TRANSMISSION JOINT. THE VEHICLE LEAKED 2 1/2 QTS OF TRANSMISSION FLUID IN APPROXIMATELY 3 WEEKS. SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THE DEALER REFUSED TO ASSIST THE CONSUMER. *NM
DEALERSHIP REFUSED TO RECOGNIZE PROBLEMS RELATED TO THE RECALL. VEHICLE NEEDED NEW AIR BAG DIAGNOSTIC MONITOR. DEALERSHIP REFUSED TO ACCOMMODATE CONSUMER. IF DEALERSHIP MADE THE ADJUSTMENT THEY WOULD CHARGE THE CONSUMER. *AK
THE AIRBAG LIGHT FLASHED. THE CONSUMER FELT VERY UNSAFE DRIVING THE VEHICLE. *NLM
AIR BAG LIGHT WILL INTERMITTENTLY ILLUMINATE FROM TIME TO TIME. CONTACTED DEALER AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THIS PROBLEM HAS BEEN FIXED TWICE. *SLC
WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM
HAD AIR BAG SENSOR REPLACED THROUGH A RECALL NOTICE AND THE AIR BAG LIGHT ON THE DASH BLINKS PERIODICALY SINCE THE RECALL. DEALERSHIP STATES THEY CANNOT DO ANYTHING TO CORRECT THE PROBLEM.*AK
ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT. *AK
CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM
CONSUMER IS NOT SATISFIED WITH RECALL PROCESS AND CAN NOT OBTAIN A LOANER CAR FOR SCHEDULED RECALL WORK TO BE PERFORMED. (99V-243) *MJS
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED. *AK
AIRBAG LIGHT INTERMITTENTLY COMES OFF AND ON. CONTACTED DEALER. *AK
BRAKES FAILED RESULTING IN VEHICLE HITTING GUARD RAIL, NO DEPLOYMENT OF BOTH PASSENGER/DRIVER'S AIR BAG DURING COLLISION. MJS
EXPERIENCED DEALER PROBLEM WHEN REQUESTED TO HAVE AIR BAG ON/OFF SWITCH INSTALLED.
WHILE IN FRONTAL IMPACT THE DRIVER'S AIR BAG DID DEPLOY, BUT THE PASSENGER'S AIRBAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. ALSO, THE PASSENGER'S SEATBELT DID HOLD THE OCCUPANT, CAUSING THE PASSENGER TO SUSTAIN HEAD INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES, NOT ABLE TO DETERMINE MALFUNCTION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .