ElectricalEngineOther / unspecified+4 more
Filed Sep 25, 2014
1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED. *JB
- NHTSA ID
- 10637913
- Incident
- Jul 1, 2014
FAULTY CATALYTIC CONVERTERS. *TR
- NHTSA ID
- 10263290
- Incident
- Jan 21, 2009
- Mileage
- 89,300 mi
EngineSteeringSuspension+1 more
Filed Oct 29, 2007
I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN. *TR
- NHTSA ID
- 10207384
- Incident
- Sep 7, 2007
- Mileage
- 87,000 mi
FAN STOPPED WORKING ON 1998 MERCURY MYSTIQUE, NO HEAT IN CAR. MOST LIKLY CAUSE IS THE RESISTOR ON THE HEATER BLOWER MOTER. THIS SHOULD BE COVERED ON FORD RECALLS 01S22 OR 01M07, BUT FORD WILL NOT FIX IT. FORD DID REPLACE THIS PART UNDER RECALL 99M07 ON 01/17/2001, THIS IS AN ON GOING ISSUE AND ALL MYSTIQUES SHOULD BE COVER UNDER 01M07.*AK
- NHTSA ID
- 10102996
- Incident
- Dec 13, 2004
- Mileage
- 82,350 mi
LOST COMPRESSION IN ONE CYLINDER, ITS BEING LOOKED AT NOW.
- NHTSA ID
- 10069555
- Incident
- May 15, 2003
- Mileage
- 71,246 mi
ENGINE BLEW ON A TRIP TO ST.LOUIS CAR WAS UNDER FORDS EXTENDED SERVICE PLAN BECAUSE I COULD NOT PRODUCE ALL OF MY ENGINE MAITANCE REPORTS EVEN THOUGH I TRIED TO EXPLAIN TO FORD THAT MANY TIMES I DID MY OWN OIL CHANGES THEY HAVE REFUSE TO HONOR THEIR EXTENDED SERVICE PLAN.
- NHTSA ID
- 10069054
- Incident
- Mar 15, 2003
- Mileage
- 64,000 mi
THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. UPON SLOWING DOWN WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE JERKS FORWARD. DEALERSHIP REPLACED THE EGR VALVE AND SENSOR 3 TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM, BUT FAILED TO DO SO.*AK
- NHTSA ID
- 10052237
- Mileage
- 60,000 mi
VEHICLE STALLED INTERMITTENTLY. WHEN THIS OCCURRED STEERING AND BRAKES LOCKED UP. *AK
- NHTSA ID
- 10050324
- Mileage
- 134,000 mi
WHILE DRIVING VEHICLE WOULD SUDDENLY STALL. THIS WAS CAUSED BY THE TIMING BELT COMING OFF THE CRANK SHAFT PULLEY. THIS PROBLEM OCCURRED SEVERAL TIMES. THE BELT HAD BEEN REPLACED, BUT DEALERSHIP WAS UNABLE TO REMEDY THE PROBLEM. *AK
- NHTSA ID
- 10038227
- Mileage
- 2,000 mi
BrakesElectricalEngine+2 more
Filed Jul 24, 2002
HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG
- NHTSA ID
- 8014643
- Incident
- Jul 1, 2002
WHILE SUDDENLY ALL THE DASH LIGHTS ILLUMINATED, THEN TEMPERATURE GAUGE GOES TO HOT AND VEHICLE SUDDENLY DIES. WHITE SMOKE ALSO COMES OUT OF TAIL PIPE. *AK VEHICLE KEEPS RUNNING HOT AND STOPS, THE ENGINE HEAD GASKET FAILED TWICE,ALL RECALL WORK WAS NOT PERFORMED. *JG
- NHTSA ID
- 8008317
- Incident
- Jan 1, 2002
MY PROBLEM IS THAT MY CAR STALLS WHEN DRIVEN AT ANY SPEED, WHETHER I AM STOPPED, TURNING OR JUST DRIVING. I HAVE BROUGHT THIS CAR TO THE DEALERSHIP TO GET FIXED AND THEY DON'T KNOW WHAT THIS IS. THIS WAS ACCIDENT RELATED AND MY INSURANCE SAID IF IT ISN'T ACCIDENT RELATED THEN I AM RESPONSIBLE FOR THE BILL THAT THE DEALER WILL CHARGE FOR LOOKING AT THE CAR. NOW THIS STARTED HAPPENING WHEN MY CAR WAS HIT IN THE FRONT AT OVER 40+ MILES/HR. AM I PROTECTED BY ANY LAW THAT WILL ALLOW ME TO GET THIS CAR FIXED AT NO COST TO ME? I AM DRIVING A VERY DANGEROUS CAR RIGHT NOW AND ALMOST GOT KILLED LAST WEEK WHEN I WAS TURNING OFF A HIGHWAY AND THE CAR STALLED, A RIG WAS COMING RIGHT TOWARDS ME AND AT LAST SECOND I GOT OUT OF THE WAY. THIS IS VERY SCARY AND DON'T KNOW WHAT TO DO FOR HELP! I WAS ALREADY HANDED A DIAGNOSTIC BILL FOR OVER $80.00 AND REFUSED TO PAY BECAUSE THEY NEVER REALLY FOUND THE PROBLEM. WHAT CAN I DO OR WHO CAN HELP. *AK
- NHTSA ID
- 752948
- Incident
- Aug 13, 2001
VEHICLE WOULD HESITATE/ RUN ROUGH, AND STALL AT ANY SPEED, AND/OR WILL NOT START INTERMITTENTLY. VEHICLE BEEN IN DEALER SHOP, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- NHTSA ID
- 896744
- Incident
- Sep 20, 2000
OXYGEN SENSOR KEEPS SHORTING OUT. OXYGEN SENSOR HAS BEEN CHANGED 5 TIMES. THIS IS 6TH TIME TAKING IT BACK FOR SAME THING. DEALER CAN'T FIND PROBLEM. COMPUTER JUST READS THAT IT'S BAD.*AK CONSUMER STATES OXYGEN SENSOR HAS NOW BEEN REPLACED EIGHT TIMES, THE DEALER IS ONLY CHANGING THE SENSOR, THE PROBLEM IS REOCCURING AND NEEDS TO BE RESOLVED BY FINDING THE ROOT OF THE CAUSE OF THE FAILURE, THE ENGINE LIGHTS KEEPS COMING ON.*JB
- NHTSA ID
- 888471
- Incident
- Apr 10, 2001
UNABLE TO FUEL MY 1998 MERCURY MYSTIQUE WITHOUT FREQUENT PUMP SHUT DOWN AND/OR GASOLINE SPILLAGE. THIS PROBLEM BEGAN IN NOVEMBER 2000 AND BECAME PROGRESSIVELY WORSE UNTIL REPAIRS WERE MADE ON MARCH 26, 2001. THE PROBLEM WAS LINKED TO A PRODUCT DEFECT - A STICKING FLAPPER VALVE (TSB 98-15-3). A NEW FLAPPER VALVE WAS INSTALLED AT A COST OF $ 224.26 ($6.07 PARTS & REMAINDER LABOR AND TAX). THE REPLACEMENT OF THE VALVE HAS CORRECTED THE PROBLEM. WHILE IT IS FORTUNATE THAT NO INJURIES OR SIGNIFICANT ENVIRONMENTAL DAMAGE OCCURRED IN THIS INSTANCE BECAUSE OF THE DEFECT, A HIGH POTENTIAL FOR INJURY AND DAMAGE EXISTS.*AK
- NHTSA ID
- 743340
- Incident
- Mar 26, 2001
ElectricalEngineTransmission
Filed Feb 13, 2001
APPROX. 3 WEEKS AGO, THE ORIGINAL BATTERY IN MY CAR WAS COMPLETELY DEAD . IT HAD SHOWED NO SIGNS OF LOSING POWER PRIOR TO THAT DAY. I BOUGHT A NEW BATTERY AND WHEN I HOOKED IT UP THE ENGINE STARTED TURNING OVER. THE KEYS WERE IN MY POCKET. AS A RESULT THE STARTER DIED. I HAD THE CAR TOWED TO A LOCAL SERVICE STATION. THEY REPLACED THE STARTER AND A CRACKED SERPANTINE BELT. A FEW DAYS LATER I WAS DRIVING FROM NJ TO PA WHEN I HEARD A STRANGE BUZZING SOUND UNDER MY HOOD AND I SMELT THE FAINT SMELL OF SOMETHING BURNING. I PULLED OVER, TURNED OFF THE IGNITION AND LOOKED UNDER THE HOOD. I DID NOT SEE ANYTHING OUT OF THE ORDINARY. THE CAR WOULD NOT START BACK UP. I HAD IT TOWED TO A NEAR BYE SERVICE STATION. AGAIN THE STARTER HAD TO BE REPLACED ALONG WITH A BURNED RELAY WIRE AND A BATTERY. WHEN I WENT TO PICK THE CAR UP, THE NEW BATTERY HAD DIED AND WE NOTICED SOME MORE BURNT WIRES NEAR THE FUSE BOX. I THAN HAD THE CAR TOWED TO HALDEMAN LINCOLN MERCURY IN ALLENTOWN, PA 610-797-5005. UNTIL THIS POINT I WAS RELUCTANT TO TAKE MY CAR TO THE DEALER BECAUSE THEY HAD BEEN EXTREMELY UNRESPONSIVE TO PAST ISSUES I HAVE HAD WITH THE TRANSMISSION SHIFTING DELAYED AND HARD AND ALSO WITH THE CHECK ENGINE LIGHT AND A ENGINE TIMING ISSUE. THESE ISSUES HAPPENED RIGHT AFTER MY WARRANTY EXPIRED AND DESPITE THREE SEPERATE LETTERS TO FORD, THE COMPANY DID NOTHING TO ADDRESS MY SITUATION. I CONVEYED THIS ENTIRE STORY TO THE SERVICE ADVISOR, MIKE SIEMONS, AT HALDEMAN LINCOLN MERCURY DEALERSHIP AND HE GAVE ME THE CUSTOMER SERVICE NUMBER FOR FORD. ON 2/10/01 I SPOKE WITH A CUSTOMER SERVICE REP. WHO STATED THAT HE WOULD RELAY MY REPORT TO A AREA ACCOUNT REP. WHO WOULD HELP REMEDY MY PROBLEM. I WAS INFORMED THE REP. WOULD CALL ME BY THE END OF BUSINESS TODAY. SO FAR HE HAS NOT CALLED. THE DEALERSHIP INFORMED ME TODAY THAT I NEEDED TO PAY $2K+ FOR A NEW WIRE HARNESS AND A 3RD STARTER IN AS MANY WEEKS. THEY ATTRIBUTE THE PROBLEM TO A BATTERY THAT LEAKED ACID. THIS ISN'T THE PROBLE
- NHTSA ID
- 740848
- Incident
- Dec 1, 2000
EXCESSIVE OVERHEATING. DEALER HAS REPLACED TEMPERATURE GAUGE, AND OTHER PARTS, BUT STILL NOT ACCURATE.*AK
- NHTSA ID
- 877958
- Incident
- Nov 14, 2000
PROBLEM WITH UNPLEASANT FUMES ENTERING VEHICLE. VEHICLE HAS BEEN IN SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
- NHTSA ID
- 873890
- Incident
- May 15, 1999
EngineSteering
Filed Sep 21, 2000
WHEN ROAD IS WET AND CHANGING LANE ENGINE WOULD STALL AND VEHICLE STEERING WOULD LOCK UP WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMATION.*AK
- NHTSA ID
- 871138
ENGINE COOLING- TEMPERATURE RUNS ON THE HIGH RANGE OF NORMAL. ENGINE - TWO BOLTS FELL OUT OF WATER PUMP PULLEY CAUSING UNKNOWN VIBRATION WHICH IN TURN CAUSED FAILURE OF SERPENTINE BELT WHICH CAUSED BELT TO FRAY INTO ENGINE WHICH IN TURN DISLODGED TIMING BELT AND CAUSED OIL LIGHT TO COME ON. DEALER NOT "USER FRIENDLY" DURING REPAIR PROCESS WHICH DRUG OUT THE REPAIR FOR A WEEK. ENGINE HAS NOT RUN IN THE SAME FASHION SINCE THE INCIDENT EVEN THOUGH TWO DIFFERENT DEALERS HAVE ADDRESSED THE PROBLEM. ENGINE NOW STALLS DURING INITIAL START UP ALMOST CAUSING ENGINE TO DIE ENTIRELY WHICH HAS ALMOST BEEN THE CAUSE OF SEVERAL ACCIDENTS. TIRES- UNEVEN AND UNUSUAL WEAR ON REAR TIRES CAUSING TIRES TO WEAR PREMATURELY. WINDSHIELD- UNUSAL AMOUNT OF CHIPS PERHAPS CAUSED BY DESIGN AND SHAPE OF WINDSHIELD. IGNITION- WHEN REMOVING KEY INGINTION STAYS STUCK INTO THE STEERING COLUMN CAUSING BUZZER TO SOUND. DID I MENTION THAT WE WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY SINCE WE HAVE ONLY OWNED THIS CAR SINCE DECEMBER 1999. *AK( DOT NUMBER: 23912 UR TIRE SIZE: P205/60R15 )
- NHTSA ID
- 725430
- Incident
- Feb 1, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: EDPZB7EX TIRE SIZE: 205/60P15 )
- NHTSA ID
- 725119
- Incident
- Jun 26, 2000
BrakesEngine
Filed May 11, 2000
IN JANUARY 2000, MY FAN STOPPED RUNNING AND MY ABS LIGHT WENT OFF SIMULTANEOUSLY AS I WAS ROLLING TO A COMPLETE STOP IN A PARKING LOT. MY SPEED WAS VERY SLOW, AS I WAS JUST STOPPING AT THE EXIT TO THE PARKING LOT. FORD COVERED THE FAN SWITCH, AS IT WAS UNDER MY EXTENDED WARRANTY. THEY RESEARCHED AND STATED THE ABS MODULE HAD BLOWN, AND WAS IN NO WAY RELATED TO WHAT HAD HAPPENED WITH THE FAN. THIS IS THE THIRD TIME THE FAN SWITCH HAD BEEN REPLACED. FORD WOULD NOT COVER THE ABS MODULE, AND TOLD ME THAT THE PART ALONE WAS $936.00 AND IT WOULD REQUIRE A HALF A DAY'S LABOR TO INSTALL. THE DEALER CHARGED ME 79.77 FOR RUNNING THE DIAGNOSTIC TESTS ON THE VEHICLE TO FIND THE PROBLEM. I TOOK THE CAR TO A LOCAL GARAGE, AND HAD THE REPAIR DONE FOR $450.00. I WAS VERY ANGRY, AS MY WARRANTY WOULD NOT COVER THIS PART OR LABOR, AND I LEASE THE VEHICLE. THIS PART IS COVERED IN 3.4L MODELS, BUT NOT IN MY CAR. YESTERDAY, I WAS DRIVING HOME AND APPLIED THE BRAKES AS I APPROACHED MY HOME, THE LIGHTS DIMMED AND THE ABS LIGHT WENT OFF. MY FAN WAS NOT ON , THEREFORE, IT DID NOT BLOW. MY WIPERS AND LIGHTS WERE ON. I ASSUME THIS IS THE SAME PROBLEM WITH THE ABS AS LAST TIME. I FEEL THAT THERE HAS TO BE SOME ELECTRICAL PROBLEM SHORTING THIS MODULE OUT, AND I DO NOT WANT TO PAY MORE MONEY TO REPLACE THIS IF IT IS GOING TO CONTINUE TO OCCUR. I WENT THROUGH ALL OF THE CHANNELS I COULD AT FORD MOTOR COMPANY, TO NO AVAIL, THE FIRST TIME. I FEEL THAT THERE IS A DEFECT WITH MY CAR THAT COULD BE ELECTRICAL AND JUST MAY RESULT IN OTHER PROBLEMS. I LEASE THIS VEHICLE AND WILL BE DONE WITH IT IN FEBRUARY, HOWEVER, I DO NOT WANT TO HAVE TO EITHER DRIVE AROUND WITH MY ABS SYSTEM NOT FUNCTIONING, OR PAY MORE MONEY TO FIX A PROBLEM THAT WOULD LOGICALLY SEEM TO BE A DEFECT OF THE CAR. I WOULD APPRECIATE ANY ASSISTANCE YOU COULD OFFER ME WITH THIS SITUATION. THANK YOU FOR ANY HELP YOU CAN OFFER. *AK
- NHTSA ID
- 722546
- Incident
- Jan 20, 2000
OIL WAS RUNNING OUT 3 DAYS AT A TIME. HAD OIL CHANGED. VEHICLE WOULD CUT OFF AT STOP SIGN, BUT STARTED RIGHT BACK UP. ALSO, . WHITE SMOKE WAS COMING FROM THE REAR.*AK
- NHTSA ID
- 861331
- Incident
- Apr 24, 2000
Body & structureEngineSeat belts+1 more
Filed Apr 27, 2000
THE SUNVISOR IS DEFECTIVE. YH
- NHTSA ID
- 552003
WATER PUMP LEAKS PRIOR RECALL NOTICE (99B-23).YH
- NHTSA ID
- 551321
- Incident
- Oct 10, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.