Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1998 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HEADLIGHTS ARE MALFUNCTIONING. MY 17YO DAUGHTER GOT PULLED OVER BECAUSE ONLY HER HIGH BEAMS WERE WORKING. THE REGULAR HEADLIGHTS ARE DIM. VERY DANGEROUS. THIS HAPPENS AT ALL TIMES AND UNEXPECTEDLY.
DT*: THE CONTACT STATED THE HEADLIGHT SWITCH FOR THE VEHICLE WAS DEFECTIVE AND THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING:HEADLIGHTS:SWITCH DUE TO THE VIN. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE.
DT*: THE CONTACT STATED THE INTERIOR LIGHTS AND TAIL LIGHTS DO NOT WORK. THIS COMPONENT HAS BEEN REPLACED ONCE AND FAILED A SECOND TIME. THERE IS NHTSA RECALL, CAMPAIGN 99V103000, REGARDING THE HEADLIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
WE PURCHASED A FORD MERCURY VEHICLE, USED, AND FOUND IT HAD NO TAIL LIGHTS. WE IDENTIFIED A RECALL NOTICE. THE DEALER REFUSED TO FIX THE PROBLEM BECAUSE THEY SAID THE RECALL WORK HAD ALREADY BEEN DONE. WE TOOK THE CAR TO ANOTHER MECHANIC AND FOUND IT HAD ORIGINAL EQUIPMENT, WITH THE DEFECT STILL PRESENT. FORD REFUSED TO HONOR THE RECALL, CITING THAT IT WAS OUR RESPONSIBILITY TO FIX THE PROBLEM BECAUSE THE WORK HAD BEEN DONE. THE DEALER REFUSED TO CHECK TO MAKE SURE THE PROBLEM HAD BEEN FIXED. THE BROKEN PART WAS ORIGINAL EQUIPMENT AND HAD THE CITED PROBLEM IN THE RECALL NOTICE.*AK
CONSUMER HAS A CONCERN ABOUT THE PLASTIC LENS OVER THE HEADLIGHT ARE DISCOLORING AND CAUSES POOR VISIBILITY WHEN DRIVING AT NIGHT. DEALER WAS NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *LA
BOTH HEADLIGHT LENS ASSEMBLIES HAVE BECOME CLOUDY/HAZY, SO THE LIGHT EMITTED IS GREATLY REDUCED, CREATING AN UNSAFE DRIVING CONDITION. REPLACEMENT COST IS $400 PLUS LABOR. I FEEL FORD SHOULD COVER THIS, AS THE ASSEMBLIES ARE OBVIOUSLY DEFECTIVE, AND THIS IS A SAFETY ISSUE.*AK
WHEN EVER IT HAS BEEN RAINING OR THERE IS HEAVY DEW OUTSIDE, RAIN OR MOISTURE WOULD ENTER THE REAR LIGHTS. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES AND WAS INFORMED EACH TIME IT WAS THE FACTORY SEALANT THAT HAD FAILED. THE SEALANT CAN NOT BE RESEALED. WOULD NEED TO REPLACE THE ENTIRE REAR LIGHTING SYSTEM. TS
WHILE DRIVING AND WITHOUT WARNING THERE WAS SMOKE COMING OUT OF DASHBOARD. CONSUMER HAS RESEARCHED, THERE IS RECALL 99V103000 FOR HEADLIGHT SWITCH WIRING HARNESS. HOWEVER, RECALL DOES NOT APPLY TO THIS VEHICLE DUE TO VIN.*AK
AFTER RAIN TAIL LIGHT FILL ED UP WITH WATER AND CRACKED LENS. PLEASE PROVIDE FURTHER INFORMATION. *AK
HEAD LIGHTS GO OUT WHEN DRIVING, AND THERE ARE NO BRAKE LIGHTS. ALSO, PASSENGER'S SIDE SEATBACK WILL NOT STAY UP. CONSUMER FEELS THIS IS UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE HAS A CONSTANT RATTLE UNDER THE VEHICLE WHILE DRIVING, DEALERSHIP IS UNABLE TO DETERMINE CAUSE. *SLC
DIRECTIONAL LAMP SOCKET KEEPS BLOWING BULBS. WHEN USING T BLINKER SYSTEM, RIGHT SIDE LIGHT FLICKERS VERY FAST BEFORE THE BULB BLOWS. DEAELR HAS BEEN CONTACTED.*AK
INTERIOR LIGHT HARNESS JUST BROKE OFF AND HIT ME IN THE HEAD WHILE I WAS DRIVING. THERE WAS NO APPLIED FORCE TO THE HARNESS, AND THE FORCE IT HIT ME WITH CAUSED ME TO MOMENTARILY LOOSE CONTROL OF MY CAR. THE PART SHOULD NOT HAVE BEEN SO CHEAPLY BUILT.
CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM
CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALLS 00V075000 AND 99V103000/ MANUFACTURER'S RECALLS 99S14 AND 00203 CONCERNING ABS BRAKES AND HEADLIGHT SWITCH WIRING. DEALER REFUSED TO CORRECT THE RECALL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THERE IS WATER IN THE TAIL LIGHTS. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK
RECALL COMPONENT (HEADLIGHT SWITCH)REPAIR CANNOT BE COMPLETED DUE TO LACK OF PARTS (99S14). NLM
RECEIVED RECALL NOTICE 399V103000. CONTACTED DEALER. TOOK VEHICLE TO DEALER FOR REPAIRS ON DATE GIVEN. THE REMEDY FAILED. HAVE NO TAILLIGHTS. THE RIGHT TAILLIGHT WOULD FLASH ON/OFF ON ITS OWN. HAD NO PROBLEM UNTIL RECALL REPAIRS WERE DONE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .