1998 Mercury Mystique Suspension Problems

1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED. *JB

NHTSA ID

10637913

Incident

Jul 1, 2014

TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. WHILE PULLING AWAY FROM A CURB AT 5 MPH, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE, CAUSING A BLOW OUT. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CURRENT AND FAILURE MILEAGES WERE 87,000.

NHTSA ID

10219069

Incident

Feb 17, 2008

Mileage

87,000 mi

I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN. *TR

NHTSA ID

10207384

Incident

Sep 7, 2007

Mileage

87,000 mi

FORD MOTOR CO. IS REFUSING TO REIMBURSE FOR REPAIRS RELATED TO SAFETY RECALL #01S23, 98 MERCURY MYSTIQUE. *NM

NHTSA ID

10181959

Incident

Feb 7, 2007

Mileage

53,000 mi

THE TRANS IS OUT NOT WORKING. IT WORKED FINE,AND JUST STOP,MADE A FUNNY NOISE AND JUST STOPED. IPULLED IN MY YARD.KNOW IT WANT MOVE.FOR KNOW REASON.

NHTSA ID

10133485

Incident

Aug 7, 2005

MCPHERSON STRUT ASSEMBLY RUSTED AT THE BASE OF THE ASSEMBLY WHERE IT WAS ATTACHED TO THE LOWER CONTROL ARM. WHILE DRIVING ON A MOUNTAINOUS WINDING ROAD WEIGHT OF THE VEHICLE SWAYED TO THE RIGHT, AND THE WHEEL DISASSEMBLED. VEHICLE SWAYED, AND STOPPED IN A GRASSY AREA WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH. *AK

NHTSA ID

10099944

Incident

Nov 12, 2004

Mileage

116,000 mi

RECALL 01I013000, WHILE DRIVING FRONT LEFT COIL SPRING BROKE AND THE FRONT END COLLAPSED. THIS OCCURRED SIX MONTHS AFTER THE SHIELD WAS INSTALLED. DEALERSHIP WAS UNABLE TO REPLACE THE COIL SPRING BECAUSE THE PART WAS NOT AVAILABLE. *AK

NHTSA ID

10092807

Incident

Aug 2, 2004

Mileage

102,000 mi

WHILE DRIVING 35 MPH, THE HEARD A LOUD NOISE COMING FROM FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED THE FRONT COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND PUNCTURED THE TIRE. PLEASE PROVIDE FURTHER INFORMATION. *JB

NHTSA ID

10091471

Incident

Sep 7, 2004

WHILE DRIVING, THE CONSUMER HEARD A NOISE, AND PROCEEDED TO PULL OFF THE ROAD TO INVESTIGATE THE NOISE. UPON EXISTING THE VEHICLE, THE CONSUMER NOTICED THAT THE DRIVER'S SIDE FRONT SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO INDICATED THAT DRIVER'S SIDE COIL SPRING BROKE. *AK RECALL# 01V255000. *SC *JB

NHTSA ID

10083619

Incident

Jun 27, 2004

Mileage

59,600 mi

COMPLAINTS: 1.DIDN'T RECEIVE RECALL NOTICE (01S23) UNTIL 2 YRS AFTER IT WAS ISSUED. 2.NEVER RECEIVED NOTICE OF A "SERVICE CAMPAIGN" (01I013000) TO REPLACE SPRINGS IF FOUND TO BE CORRODED OR BREAK. 3.RECALL DID NOT ADDRESS ISSUE OF RECALL OR PROBLEM.(CORRISIVE,RUSTED SPRINGS).RECALL DID INSTRUCT DEALER/REPAIRER TO INSTALL SPRING BRACKETS (COMPLETED SATISFACTORLY). COMPARISON: BATTERIES DEAD IN FLASHLIGHT,OWNER REPLACES BULB. THE SPRINGS WERE CAUSING THE PROBLEM. 4.VEHICLE NOW HAS LOUD THUMPS THAT WEREN'T THERE BEFORE THE "SPRING BRACKETS" WERE INSTALLED. 5.REGIONAL RECALLS. NOTES: CAR HAS BEEN INSPECTED BY A CERIFIED MECHANIC AND FOUND NOT TO HAVE DEFECTIVE CV JOINTS OR WHEEL BEARINGS, NO UNDER CARRIAGE PARTS LOOSE. CAR IS SCHEDULED FOR INSPECTION BY A FORD DEALERSHIP ON 11/07/03. CAR PREVIOUSLY OPERATED IN NEW ENGLAND STATE (3 YRS).

NHTSA ID

10071167

Incident

Nov 15, 2003

Mileage

79,786 mi

INFORMATION OF MY CAR: 1998 MERCURY MYSTIQUE V6 2.5L ENGINE ODOMETER: 141,120KM VIN: [XXX] THREE DAYS AGO, THE VEHICLE HAD SOME NOISE WHEN TURN LEFT. THE MECHANICS TOOK A LOOK AND FOUND ONE OF THE SUSPENSION BIG COIL SPRING BROKEN (THE ONE JUST OVER THE DRIVER SIDE FRONT WHEEL). YESTERDAY, THE BROKEN SUSPENSION COIL SPRING WAS REPLACED. TO OUR SURPRISE, THE SPRING WAS BROKEN INTO 3 PIECES, AND THE BROKEN INTERFACE WAS COVERED BY A VERY HEAVY RUST. THE HEAVY RUST MEANS THE BIG COIL SPRING ACTUALLY WAS BROKEN LONG TIMES AGO. WE ARE LUCKY, BECAUSE THE SPRING WAS BROKEN AT THE TWO END, SO THE REMINDER OF THE SPRING CAN STILL WORK AND NO ACCIDENT OCCURRED. THE MECHANICS TOLD US, THEY REPAIRED A FORD CONTOUR BEFORE WITH THE SAME PROBLEM, BUT THAT GUY'S COIL SPRING BROKEN IN THE MIDDLE AND HIS VEHICLE WAS BAD DAMAGED. I STILL KEEP THE BROKEN COIL SPRING (ALL THE 3 PIECES), I CAN SEND YOU A PHOTO PICTURE OR SHIP THE SPRING ITSELF TO YOU IF YOU WANT. THIS IS MY CONTACT: [XXX]. TEL: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10036784

Incident

Aug 27, 2003

Mileage

130,000 mi

CONSUMER STATES COIL SPRING FELL OFF THE VEHICLE. DEALER NOTIFIED. *AK

NHTSA ID

10027103

Incident

Jul 9, 2003

Mileage

32,000 mi

THE DRIVER SIDE FRONT COIL SPRING BROKE AND PUNCTURED THE FRONT LEFT TIRE. *NLM

NHTSA ID

10019997

BROKEN COIL SPRING ON DRIVER SIDE OF CAR, ALL OTHER SPRINGS ROTTING AWAY. ALSO CAR VIBRATES TREMENDOUSLY WHEN GOING 60 MPH. *JB

NHTSA ID

10014497

Incident

Mar 1, 2003

Mileage

48,868 mi

THE RIGHT FRONT SHOCK STRUT COIL POPPED OFF AND PUNCTURED THE TIRE. *JB

NHTSA ID

10009405

Incident

Feb 12, 2003

Mileage

60,000 mi

AFTER THE RECALL FOR THE FRONT COIL SPRING WAS PERFORMED, RECALL #01I013000, THE PROBLEM RECURRED. THE RECALL REMEDY DID NOT STOP THE SPRING FROM BREAKING, IT ONLY STOPPED IT FROM BLOWING THE TIRE.*JB

NHTSA ID

10008968

CONSUMER IS STILL HAVING PROBLEMS AFTER RECALL HAS PERFORMED ON THE VEHICLE RECALL#011013000 FRONT COIL SPRING. LINCOLN MERCURY MONROE, MI 732-241-2060 MR

NHTSA ID

8020831

Incident

Oct 8, 2002

REMEDY THAT MANUFACTURER USED TO FIX THE PROBLEM WITH TIRE WHEN PUTTING PLATE AROUND COIL SPRINGS DID NOT WORK. TIRE DID NOT HAVE THAT MUCH SPACE WHEN DRIVING BETWEEN TIRE/ PLATE, AND NUTS. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

NHTSA ID

8011921

Incident

Jun 15, 2002

CUP/PLATE ADDED TO FRT COIL ASSEMBLY ADVERSELY IMPACTS VEHICLE HANDLING. *AK

NHTSA ID

760579

CONSUMER STATES THAT THERE IS PREMATURE WEAR OF THE FRONT HUB BEARINGS. THE DEALER HAS BEEN NOTIFIED. *JG

NHTSA ID

8006584

Incident

Mar 23, 2002

CONSUMER STATES THAT THE LEFT FRONT COIL SPRING BROKE IN 3 PIECES AND THE RIGHT FRONT COIL SPRING BROKE IN 2 PIECES. *SLC

NHTSA ID

564015

WHEEL BEARINGS WERE DEFECTIVE. STEERING MADE A LOT OF NOISE WHILE CONSUMER WAS DRIVING. TOOOK VEHICLE TO AN INDEPENDENT MECHANIC, INFORMED CONSUMER THAT SPINDLE ON DRIVER'S SIDE WAS DEFECTIVE. SPINDLE ON PASSENGER'S SIDE WAS NOT.*AK

NHTSA ID

8000994

NHTSA RECALL 01V255000/MANUFACTURER RECALL01S23//FRONT COIL SPRING CORROSION: RECALL REPAIR FAILURE. INSTALLED SHIELD PLACED TOO CLOSE TO SNOW TIRES WHICH POSED A RISK TO VEHICLE IF INVOLVED IN A SUDDEN TURN OR STOP. REPAIRS DONE BY HERITAGE FORD, SOUTH BURLINGTON, VT; PHONE# 802/865-8150. *AK DEALER REPAIRED BY REPLACING COIL SPRINGS AND CUTTING THE BACK INNER FENDER SHIELDS, CONSUMER STILL HAS A RUBBING SOUND WHEN TURNING THE WHEEL IN EITHER DIRECTION, POSSIBLY THE LOWER SPRING CAME INTO CONTACT WITH THE SIDEWALL. *JB

NHTSA ID

899362

Incident

Nov 19, 2001

TOOK VEHICLE IN FOR RECALL 01V255000 REPAIRS. DEALERSHIP FIXED PROBLEM, BUT RECALL REMEDY FAILED. ALSO COIL SPRING WAS FRACTURED WHEN VEHICLE WAS IN FOR RECALL REPAIRS. *AK CONSUMER STATED VEHICLE WAS TAKEN IN FOR CORRODED COIL SPRING, AND SHIELD WERE PUT ON NOT KNOWING THAT THE COIL WAS FRACTURED, WHEN CONSUMER ARRIVED TO PICK UP THE VEHICLE IT WAS LEANING AND RATTLING, CONSUMER THEN POINTED OUT THAT THE COIL SPRING WAS BROKEN BECAUSE OF IT LEANING, DEALER INFORMED CONSUMER THAT STRUTS WERE NEEDED, CONSUMER STATED IF THE COIL SPRINGS HAD NOT WENT BAD THERE WOULD BE NO NEED FOR STRUTS.*SLC

NHTSA ID

899253

Incident

Nov 14, 2001

FRONT WHEEL BEARING HAS TO BE REPLACED OR WHEELS MAY COME OFF WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID

896747

Incident

Sep 20, 2000