WHILE PARKED IN THE DRIVEWAY, THE FRONT COIL SPRING FAILED AND PUNCTURED THE LEFT FRONT TIRE WHICH CAUSED IT TO DEFLATE. *JB
- NHTSA ID
- 10019650
- Incident
- May 6, 2003
Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1995 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE PARKED IN THE DRIVEWAY, THE FRONT COIL SPRING FAILED AND PUNCTURED THE LEFT FRONT TIRE WHICH CAUSED IT TO DEFLATE. *JB
CONSUMER STATES RIGHT FRONT COIL SPRING HAS BROKEN AND PUNTURE THE TIRE WHILE PARKED IN THE GARGE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
THE FUEL ODOR WAS CORRECTED PRIOR TO RECALL NOTICE 00V-419, CONSUMER REQUEST REIMBURSEMENT. NLM
WHILE DRIVING DOWN A RAMP AT 50 MPH ENGINE CHECK LIGHT CAME ON, HEARD A CLINK CLINK NOISE. CONSUMER STATED THAT A MECHANIC SAID THAT LOWER PART OF COIL SPRING WAS BROKEN. *AK
CONSUMER STATES LEFT COIL SPRING FAILED, CONSUMER WAS ADVISED BY MECHANIC THAT MANUFACTURER SHOULD COVER SINCE COIL SPRING CONTAINED PREMATURE RUST ON THE SIDES, CONSUMER STATES LOWER FRONT BALL JOINT WAS ALSO REPLACED BECAUSE OF THE NOISE AND VIBRATION THAT WAS COMING FROM THE VEHICLE, AFTER LOWER FRONT BALL JOINT WAS REPLACED, VEHICLE CONTINUED TO MAKE NOISE AND VIBRATE, CONSUMER WAS THEN ADVISED THE PROBLEM WAS WITH THE TIRES, DEALER THEN PERFORMED A WHEEL ALIGNMENT TO SEE IF VEHICLE WOULD STOP SHAKING, HOWEVER VEHICLE ONLY STOPPED SHAKING TEMPORARILY. *JB
THE CIRCUMSTANCES OF THIS ACCIDENT WERE UNUSUAL. ROAD CONDITIONS WERE CLEAR AND DRY. NO APPROACHING CARS IN EITHER DIRECTION, NOTHING IN THE ROAD TO CAUSE A PROBLEM. I TURNED THE VAN LEFT FROM THE DRIVEWAY, WHICH HAS A RAISED "HUMP" AT THE END, AND BEGAN HEADING WEST ON EAST SWON. I WAS TRAVELING ABOUT 15-20 MPH, BOTH HANDS ON THE WHEEL AND LOOKING STRAIGHT AHEAD ABOUT HALF A BLOCK TO A STOP SIGN AT THE NEXT CORNER. THE VAN PULLED TO THE RIGHT. I TRIED TO TURN THE WHEEL LEFT, WITHOUT RESPONSE. THE VAN GRAZED A UTILITY POLE. I APPLIED THE BRAKE AND KEPT TRYING TO TURN. IMMEDIATELY PAST THE UTILITY POLE WAS A STORM SEWER, WHICH THE RIGHT FRONT TIRE STRUCK, VIRTUALLY SHEARING OFF THE TIREAND DETACHING THE AXLE. THE VAN STOPPED ABOUT 30 FEET FROM WHERE IT FIRST JUMPED THE CURB. AIRBAG DEPLOYED; THERE WAS A DOUBLE "BANG" SOUND DURING THE MIDDLE OF THE ACCIDENT. THE STEERING WAS UNRESPONSIVE DURING THE ENTIRE ACCIDENT. IT SEEMS THAT SOMETHING HAPPENED IN THE NATURE OF A MECHANICAL FAILURE TO CAUSE THIS ACCIDENT. SEVERAL DAYS PRIOR, THE CAR HAD BEEN SERVICED BY A REPUTABLE MECHANIC WHO SAID WE NEEDED A "MOTOR MOUNT"; OURS HAD A STRESS FRACTURE. HE INDICATED THE CAR WAS DRIVABLE, AS THE PART WAS DUE TO ARRIVE ON WEDNESDAY, DECEMBER 6. I ASKED THE MECHANIC IF HE THOUGHT WE NEEDED THIS PART DUE TO A FAULTY MOUNTING OF A NEW ENGINE DURING A RECALL REPLACEMENT OF OUR MOTOR APPROXIMATELY 2 YEARS AGO. HE SAID THAT SOME CARS WEAR MOTOR MOUNTS OUT QUICKER DUE TO DESIGN, AND THAT CORROSION COULD BE A FACTOR. THE POINT WE WOULD LIKE TO MAKE IS THIS: A SERIOUS MECHANICAL FAILURE OF SOME SORT OCCURRED TO CAUSE THIS ACCIDENT. ARE THERE OTHER SIMILAR SITUATIONS TO THIS EVENT WHERE A MASSIVE FAILURE OF SOME SORT COULD CAUSE A LOSS OF STEERING AT A FAIRLY LOW RATE OF SPEED AND RESULT IN A CRASH ... SOMETHING WHERE THE CAR PULLS TO ONE SIDE IMMEDIATELY PRIOR TO LOSS OF CONTROL? WE WERE VERY FORTUNATE THE VEHICLE WAS ONLY GOING AT A LOW RATE OF SPEED. PLEASE USE OUR INFO TO HELP OTHERS. *A
THE CAR RANDOMLY FAILS AT HIGH SPEED UNDER BOTH FRONT AND REAR AIR LOADING. EXTREMELY DANGEROUS FOR DRIVER IF IN THE WRONG LANE AT THE TIME OF FAILURE. DEALER HAS NO CLUE AS TO WHAT IS GOING ON. SAYS NO RECALL FOR A PROBLEM LIKE THIS.
TIMING BELT FAILURE. IN ADDITION, WINDSHIELD WASHER PUMP FAILED WHILE DRIVING IN SNOW, FLUID WOULD NOT COME OUT, MAKING IT IMPOSSIBLE TO CLEAR WINSHIELD. ALSO DRIVER'S MIRROR MALFUNCTIONED. IN ADDITION, WHILE DRIVING ON SLIPPERY ROADS AT ABOUT 20 MPH, SPUN OUT OF CONTROL 3 TIMES AND ENDED UP ON THE SHOULDER OF THE OPPOSITE SIDE OF THE ROAD. FINALLY, VEHICLE PULLED TO THE RIGHT AFTER AN ALIGNMENT AND NEW TIRES. *AK
THE BACK END MAKES NOISE DURING ANY MOVEMENT VEHICLE.
FRONT END VIBRATES/SQUEALS/ PULLS ON ONGOING BASIS. *AK
POWER DOOR LOCKS FAILED; ALSO ELECTRICAL DISPLAY FUNCTIONS MODULE FAILURE/ FRONT END MISALIGNMENT/ENGINE NOISE/FUEL PUMP NOISE/ LEAF SPRING FAILURE AND REPLACED A/C FAN MOTOR. *AK
FAULTY DOOR LATCH, CAUSING PASSENGER TO FALL OUT OF VEHICLE/INJURY.
FRONT WHEEL BEARINGS FAILED 2 TIMES. *SD
REAR HOUSING FRAME IS PRESSED ON RATHER THAN BEING WELDED ON CAUSING FRAME TO SHIFT WHEN R/R TIRE HIT POT HOLE AND BLEW OUT. *SKD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .