RoadVitals

2023 Mitsubishi Outlander PHEV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 30, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 2, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Mitsubishi Outlander PHEV, most frequently naming the engine category. 2 safety recalls have been issued covering this model year; and 88 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V369000

BACK OVER PREVENTION:SOFTWARE

Jun 2, 2025
198,940 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mitsubishi Motors North America, Inc.Manufacturer number SR-25-001View on NHTSA.gov
23V345000

BACK OVER PREVENTION:DISPLAY FUNCTION

Jun 6, 2023
89,907 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Mitsubishi Motors North America, Inc.Manufacturer number SR-23-001View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Apr 30, 2025

The contact owns a 2023 Mitsubishi Outlander PHEV. The contact stated while driving at various speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11657700
Incident
Mar 15, 2023
Mileage
12,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-26-52-001

SEAT BELTS

This Technical Service Bulletin sent to dealers explains that every front seat belt retractor concern must be documented through a Mi-Tech case before any repair or part replacement is performed.

DEALER LETTER 260708

This dealer letter informs dealers that the second edition of the High Voltage Safety online course is now available.

TSB-26-54-001

ELECTRICAL SYSTEM

This Technical Service Bulletin provides the re-start and cold start procedures for the A-IVI (Alliance In-Vehicle Infotainment) to avoid unnecessary unit replacements.

TECH TALK 290

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; STEERING; VISIBILITY/WIPER

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

TIN-26-00-002

This Technical Information Notice informs dealers that Mitsubishi is planning to perform scheduled system maintenance to the MUT3-SE software on the specific dates and times listed.

TIN-26-00-001

This Technical Information Notice informs dealers that Mitsubishi is planning to perform scheduled system maintenance to the MUT3-SE software on the specific dates and times listed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Outlander PHEV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025210—
2024010—
2023Viewing120—
2022121—
2021021—
2020021—
2019141—
2018155155.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.