RoadVitals

2025 Mitsubishi Outlander PHEV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 2, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2025 Mitsubishi Outlander PHEV, most frequently naming the driver assistance, brakes and electrical categories. 1 safety recall has been issued covering this model year; and 35 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance250.0%
  • Brakes125.0%
  • Electrical125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V369000

BACK OVER PREVENTION:SOFTWARE

Jun 2, 2025
198,940 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mitsubishi Motors North America, Inc.Manufacturer number SR-25-001View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jul 28, 2026
Crash reported

The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated that while driving approximately 25 MPH and pulling into the neighborhood through the slow-access gate, while the vehicle was approximately one foot from the gate, the brake pedal was depressed and the vehicle unintendedly accelerated. The vehicle crashed into the gate, causing the iron rails to detach. The contact was standing on the brake pedal with excessive force while attempting to steer the vehicle. The steering wheel was turned, and the vehicle suddenly came to a stop. There were no warning lights illuminated. There were no reported injuries. A police report was not filed. The contact was able to drive to the residence. The contact called a tow truck company, and the vehicle was towed to the local dealer. After several days, the dealer was unable to duplicate the failure after performing several system scans. The vehicle was not diagnosed or repaired. The insurance company was notified of the failure, and the vehicle was towed to a body shop. The manufacturer was not notified of the failure. The failure mileage was approximately 500.

NHTSA ID
11753257
Incident
Jul 18, 2026
Mileage
500 mi
BrakesDriver assistanceElectrical
Filed Jan 29, 2025
Crash reported

The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated upon pulling into her neighbor's driveway while depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a brick wall that was 4 feet away. The brick wall was damaged. The air bags did not deploy. The contact stated that upon shifting to reverse while depressing the brake pedal, the vehicle accelerated unintendedly onto the road. The contact continuously depressed the brake pedal and the vehicle stopped in the middle of the road. The contact turned off the vehicle for a moment. The contact then restarted the vehicle and was able to safely pull to the side of the road. The contact stated that the regenerative braking mode was engaged at the time the incident occurred. The contact stated that there was a passenger in the front passenger's side seat at the time the incident occurred. The contact stated that the mason who provided an estimate of the brick wall damage and repair stated that the brick wall was severely damaged as if the vehicle that crashed into it was going at a high rate of speed. There was no injury sustained. No police report was filed. The vehicle was towed to an auto collision repair shop to be repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 985.

NHTSA ID
11639325
Incident
Jan 29, 2025
Mileage
985 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PB-DG-001-26

STRUCTURE:BODY

This Parts Bulletin sent to dealers explains and corrects a mislabeling issue caused by a mid-cycle design change.

TSB-26-52-001

SEAT BELTS

This Technical Service Bulletin sent to dealers explains that every front seat belt retractor concern must be documented through a Mi-Tech case before any repair or part replacement is performed.

DEALER LETTER 260708

This dealer letter informs dealers that the second edition of the High Voltage Safety online course is now available.

TSB-26-54-003

ELECTRICAL SYSTEM

This Technical Service Bulletin sent to dealers provides guidance to assist dealers with reflashing the ECU-Audio AMP software to remedy issues with the Dynamic Sound Yamaha Ultimate 12-speaker system.

TSB-26-54-001

ELECTRICAL SYSTEM

This Technical Service Bulletin provides the re-start and cold start procedures for the A-IVI (Alliance In-Vehicle Infotainment) to avoid unnecessary unit replacements.

TECH TALK 290

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; STEERING; VISIBILITY/WIPER

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Outlander PHEV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing210—
2024010—
2023120—
2022121—
2021021—
2020021—
2019141—
2018155155.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.