RoadVitals

2017 Newmar London Aire

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 24, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Jul 21, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Newmar London Aire, most frequently naming the electrical, exterior lighting and brakes categories. 11 safety recalls have been issued covering this model year; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical337.5%
  • Exterior lighting225.0%
  • Brakes112.5%
  • Powertrain (other)112.5%
  • Suspension112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V421000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Jul 21, 2020
3,202 units potentially affected
The defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Non-functioning exterior marker lights can increase the risk of a crash.
The remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Newmar CorporationManufacturer number 20V-404View on NHTSA.gov
19V426000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Jun 7, 2019
2,003 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Nonfunctioning lights can increase the risk of a crash.
The remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Newmar CorporationManufacturer number 18V-852View on NHTSA.gov
18V505000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Aug 2, 2018
119 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
The risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
The remedy: Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-353.
Newmar CorporationManufacturer number 18V-353View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalExterior lighting
Filed Jul 24, 2021

Please see attached NH_PDM.pdf

NHTSA ID
11426283
Incident
Jul 15, 2021
BrakesElectricalPowertrain (other)
Filed Jun 24, 2021

Please see attached pdf file; TCM_Desc

NHTSA ID
11422232
Incident
Jun 11, 2021
Suspension
Filed Oct 27, 2020

PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

NHTSA ID
11366762
Incident
May 28, 2020
Mileage
52,000 mi
ElectricalExterior lighting
Filed Aug 13, 2020

IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

NHTSA ID
11349065
Incident
Oct 25, 2017
Mileage
19,000 mi
Filed Jul 17, 2017

THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, FCCC HAS REMOVED THEIR OWN ENGINEER'S REPORT AND IS NOT MAKING ANY EFFORT TO ADVISE THEIR CUSTOMER OF THIS VERY POTENTIALLY SERIOUS DEFECT. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM AND ARE NOT AWARE. THE POOR ALIGNMENT WILL CAUSE TIRE WEAR AND EVENTUALLY TIRE BLOWOUTS. JUST TODAY, I DISCOVERED THE SIDE WALL ON THE LEFT FRONT OF MY UNIT IS STARTING TO SEPARATE FROM THE TIRE SURFACE. THIS IS AFTER SIX ATTEMPTS ON ALIGNMENT AND 8 TIRES REPLACED SOFAR. ON A 45 FT LONG RV WITH MORE THAN 40,000 POUND WEIGHT, A TIRE FAILURE CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS IS A SERIOUS TIME BOMB FOR MANY RV OWNERS WHO UNKNOWINGLY DRIVING THEIR UNITS WITH THIS POTENTIAL DEFECT. THIS FCCC ATTEMPT TO HIDE THE PROBLEM CAN POTENTIALLY CAUSE SERIOUS HARM TO INNOCENT PEOPLE WHO MAY END UP IN A SERIOUS ACCIDENT DUE TO NEGLIGENCE ON PART OF FCCC AND DTNA.

NHTSA ID
11005981
Incident
May 8, 2017
Mileage
20,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB472Amended

EQUIPMENT:MECHANICAL

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.

TSB466Amended

EQUIPMENT:MECHANICAL

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16” bolts to 19 ft. lbs. and all 3/8” bolts to 33 ft. lbs.

20V 421

ELECTRICAL SYSTEM; EQUIPMENT

Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421

19V 426

ELECTRICAL SYSTEM; EQUIPMENT; EXTERIOR LIGHTING

Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426.

PIB 541

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

Some coaches equipped with both the SilverLeaf system and a TRC transfer switch (model 40350RVC-40350RVC3) may receive a warning on the SilverLeaf touchscreen that reads “transfer switch 0-0 failure unknown.” This is a false warning caused by the TRC transfer switch program code.

PIB 539

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT

The driver console USB port to the Xite G3 system may not function properly when plugged into the USB dongle on the Xite G3 system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar London Aire by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024010—
2023120—
2022440—
2021170—
2020170—
20195110—
20180140—
2017Viewing5110—
2016180—
2015080—
2014020—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007030—
2006030—
2005030—
2004010—
2003050—
2002040—
2001040—
2000230—
1999030—
1998030—
1997030—
1996010—
1995010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.