RoadVitals

2020 Newmar London Aire

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 19, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Apr 11, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Newmar London Aire, most frequently naming the suspension category. 7 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Apr 11, 2022
4,961 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

STEERING:HYDRAULIC POWER ASSIST:PUMP

Oct 19, 2021
38 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk: A loss of power steering assist increases the risk of a crash.
The remedy: On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationManufacturer number 21V-752View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 9, 2021
1,554 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationManufacturer number 21V-589View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Oct 19, 2022

UNKNOWN I was traveling in this new to me 2020 Newmar London Aire on a trip of approx. 2,700 miles. The first issue was coming to a bridge in SC that was maybe 400 feet in length. There were lots of transition strips and dips on the bridge. When I first approached the bridge, my Motorhome bounced/propoised so violently that my wife flew up out of her sit and the front end dropped to the stops on the frame. I have been MHoming since 1999 and have never experienced this type of bouncing. I was scared and the MH continued to bounce on this bridge for another 6-8 times, although not as violent as the first bounce. We experienced this bouncing/porpoising many other times on our trip, just not quite as violent as described above. This is a major safety issue and it has to do with improper shocks/ no sway bar on the front axle. The chassis is Spartan and I talked to them about the problem but they played dumb, even though I have communicated with many other MH owners who have experienced this same problem with this K3 Spartan Chassis. Those owners have also talked to Spartan and have not gotten any satisfaction.

NHTSA ID
11489985
Incident
Sep 6, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22V 234

ELECTRICAL SYSTEM

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.

21V 822

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 752). In response, Newmar Corporation is issuing recall NHTSA # 21V 822 and TC # 2021-640. On certain motorhomes built on a Spartan chassis, a defect in the power steering pump could cause it to fail. If this happens, there could be a loss of power steering assist. This could increase the risk of a crash.

21V700

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 589). In response, Newmar Corporation is issuing recall NHTSA # 21V 700 and TC # 2021-551. On certain motorhomes, under certain conditions, the instrument cluster may intermittently go blank for a brief period of time while the vehicle is in motion. Gauge data or indicators may appear to be delayed or slow to update prior to the instrument cluster going blank. Without the instrument cluster displaying important information such as the vehicle's speed, there may be an increased risk of a crash.

21V571

ENGINE; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models during the affected period. The adhesive that bonds the vented portion of the window may fail. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

21V088

EQUIPMENT; STEERING

On certain motorhomes built on a Spartan chassis, the steering gear mounting fasteners may come loose and fall out or interfere with other steering components. If the steering gear mounting fasteners interfere with other steering components, such as a pitman arm, it may cause difficulty in steering or pin the steering wheel to one direction, which could increase the risk of a crash.

554TSBAmended

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT

Riverpark discovered that a firmware update may be needed on Xite infotainment systems installed on select 2020 Newmar coaches. The affected Xite systems were shipped to Newmar prior to March 16, 2020.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar London Aire by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026000
2025000
2024010
2023120
2022440
2021170
2020Viewing170
20195110
20180140
20175110
2016180
2015080
2014020
2013010
2012010
2011010
2010010
2009010
2008010
2007030
2006030
2005030
2004010
2003050
2002040
2001040
2000230
1999030
1998030
1997030
1996010
1995010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.