RoadVitals

2021 Newmar London Aire

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 30, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Mar 17, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Newmar London Aire. 7 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:CRITICAL FASTENERS

Mar 17, 2022
1,277 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
The risk: Loss of steering control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

STEERING:HYDRAULIC POWER ASSIST:PUMP

Oct 19, 2021
38 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk: A loss of power steering assist increases the risk of a crash.
The remedy: On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationManufacturer number 21V-752View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 9, 2021
1,554 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationManufacturer number 21V-589View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jan 30, 2023

The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others.

NHTSA ID
11504402
Incident
Jul 15, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22V 166

STEERING:COLUMN; STEERING:LINKAGES

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis.

21V 822

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 752). In response, Newmar Corporation is issuing recall NHTSA # 21V 822 and TC # 2021-640. On certain motorhomes built on a Spartan chassis, a defect in the power steering pump could cause it to fail. If this happens, there could be a loss of power steering assist. This could increase the risk of a crash.

21V700

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 589). In response, Newmar Corporation is issuing recall NHTSA # 21V 700 and TC # 2021-551. On certain motorhomes, under certain conditions, the instrument cluster may intermittently go blank for a brief period of time while the vehicle is in motion. Gauge data or indicators may appear to be delayed or slow to update prior to the instrument cluster going blank. Without the instrument cluster displaying important information such as the vehicle's speed, there may be an increased risk of a crash.

21V571

ENGINE; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models during the affected period. The adhesive that bonds the vented portion of the window may fail. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

21V258

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 214). In response, Newmar Corporation is issuing recall NHTSA # 21V 258. On certain motorhomes, the steering output shaft inside the steering column may be too short and could disengage from the steering input shaft during a full telescope of the steering column/wheel. A disengagement of the steering output shaft from the steering input shaft could result in a loss of steering control increasing the risk of a crash.

21V088

EQUIPMENT; STEERING

On certain motorhomes built on a Spartan chassis, the steering gear mounting fasteners may come loose and fall out or interfere with other steering components. If the steering gear mounting fasteners interfere with other steering components, such as a pitman arm, it may cause difficulty in steering or pin the steering wheel to one direction, which could increase the risk of a crash.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar London Aire by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026000
2025000
2024010
2023120
2022440
2021Viewing170
2020170
20195110
20180140
20175110
2016180
2015080
2014020
2013010
2012010
2011010
2010010
2009010
2008010
2007030
2006030
2005030
2004010
2003050
2002040
2001040
2000230
1999030
1998030
1997030
1996010
1995010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.