RoadVitals

2013 Nissan Cube

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 1, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 1, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2013 Nissan Cube, most frequently naming the airbags and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 95 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION:SWITCH

Jul 1, 2015
14,595 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Versa Sedan vehicles manufactured July 16, 2013, to January 29, 2014, 2013-2014 Cube vehicles manufactured July 3, 2013, to October 21, 2013, and 2013-2014 Juke vehicles manufactured July 3, 2013, to October 22, 2013. When exposed to hot temperatures, the affected vehicles have an engine start/stop button that may stick inside the button housing.
The risk: If the engine start/stop button gets stuck in the housing, road vibrations may cause the engine to shut off unexpectedly while the vehicle is being driven, increasing the risk of a crash.
The remedy: Nissan will notify owners, and dealers will modify the start/stop switch housing, free of charge. The recall began on August 4, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 1, 2015

I WENT OVER A SET OF RAILROAD TRACKS IN CARY, NC WHICH SEEMED PARTICULARLY CHALLENGING FOR THIS PARTICULAR VEHICLE AT, I ESTIMATE, 10-20 MPH. THE VEHICLE FELT TO US LIKE IT WAS BREAKING APART. AFTER THIS THE VEHICLE SEEMED SEVERELY MALALIGNED. I BROUGHT IT FOR AN ALIGNMENT AND THE TECHNICIAN TOLD ME THAT THERE WAS NO WAY TO ALIGN THE REAR AND THAT THE AXLE HAD BEEN BENT. SUBSEQUENTLY NISSAN HAS BEEN TELLING ME THAT THERE IS NO WAY FOR THIS DAMAGE TO HAVE OCCURRED GOING OVER TRACKS AND THAT I MUST HAVE HIT SOMETHING. I ASKED A CERTIFIED NISSAN MECHANIC ABOUT THIS AND HE ASKED IF THERE WAS ANY VISIBLE DAMAGE TO THE AXLE HOUSING (WHICH WOULD BE INDICATIVE OF THE VEHICLE HITTING SOMETHING). BOTH THE ORIGINAL ALIGNMENT TECHNICIAN, AS WELL AS ANOTHER CERTIFIED MECHANIC HAVE STATED THAT THEY SAW NO SUCH DAMAGE WHATSOEVER, WITH ONE SAYING THAT THE AXLE HOUSING LOOKED LIKE IT CAME STRAIGHT FROM THE FACTORY.

NHTSA ID
10760711
Incident
Jul 28, 2015
Mileage
32,000 mi
Airbags
Filed Feb 9, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2013 NISSAN CUBE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLID ON ICE, THE STEERING WHEEL SEIZED, AND THE TRACTION AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS COMPLETELY DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.

NHTSA ID
10682073
Incident
Jan 8, 2015
Mileage
24,500 mi
Engine
Filed Oct 5, 2014

FOR THE 2ND TIME IN A MONTH SUDDENLY THE VDC LIGHT (VEHICLE DYNAMIC CONTROL) WAS ON FOLLOWED BY THE SERVICE ENGINE SOON. THE FIRST TIME WAS AROUND 8000 MILES, THE 2ND TIME WAS 9500 MILES (11 MONTHS AFTER IT WAS PURCHASED NEW). THE DEALER (WALSER NISSAN IN BURNSVILLE, MN) COULD NOT FIND THE PROBLEM. THE SYMPTOM WAS THE SAME, THE ENGINE LOST POWER, COULDN'T GO BEYOND 30 MPH, AS IF IT WENT INTO LIMP-HOME MODEL. WHEN I TURNED THE ENGINE OFF, LOCKED IT AND CAME BACK IN A FEW MINUTES LATER, IT RESET ITSELF. THE ENGINE RAN FINE, IT WAS AS IF THERE WAS COMPUTER OR SENSOR GLITCH. BUT THE SERVICE ENGINE SOON LIGHT REMAINED ON UNTIL THE DEALER RESET IT. THIS CAN BE A SAFETY ISSUE, WHAT IF I WERE DRIVING IN A BUSY HIGHWAY AND THE ENGINE SUDDENLY SLOWED DOWN 30 MPH ? *TR

NHTSA ID
10641562
Incident
Oct 5, 2014
Mileage
8,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB19-071D

AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Cube by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000
2015000
2014711
2013Viewing311
2012190138.1
2011310141.5
2010552155.9
20091013256.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.