THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
- NHTSA ID
- 11281451
- Incident
- Nov 18, 2019
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Nissan Quest submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.
THE SPEDOMETER AND THE LIGHTS FOR IT DON'T WORK GOT PULLED OVER AND TOLD I HAD A FAKE INSPECTION BECAUSE OF THEM NOT WORKING CAN'T GET AN EXACT READING ON MY MILEAGE,FUEL OR IF THE VANS OVER HEATING I CAN'T TELL HOW FAST OR SLOW I'M GOING
PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES
THE PASSENGER AIR BAG SENSOR DOES NOT EVER COME ON. IT DOES NOT REGISTER THE DIFFERENCE IN WEIGHT BETWEEN A CHILD AND AN ADULT
ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP. *TR
DRIVING TO MY KIDS SCHOOL, TO WORK AND THE VAN JUST STOP IN THE MIDDLE OF A CITY STREET . THE VAN WILL NOT DO ANYTHING . COMPLETELY DEAD. ONLY HAD THE VAN OVER A YEAR AND A HALF.
WHILE DRIVING THE SLIP AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE CAR SUDDENLY SHUTS OFF. IT RECURRED SEVERAL TIMES. THE VEHICLE WAS DIAGNOSED BY AUTOZONE AND READS ERROR CODE P0340. AS A RESULT THE CAMSHAFT SENSOR WAS REPLACED BUT THE PROBLEM STILL EXISTS.
ATTEMPTING TO GET ON THE INTERSTATE. ACCELERATED, BUT RPM'S WENT UP TO 5 OR 6 BUT THE SPEED DID NOT INCREASE. HUSBAND TRIED TO MANUALLY SHIFT, BUT VEHICLE WOULD NOT GO INTO OVERDRIVE. WE PULLED OFF THE ROAD, TURNED VEHICLE OFF AND RESTARTED. VEHICLE REACTED CORRECTLY TO ACCELERATING WITH JUST A LITTLE SLUGGISHNESS. TRANSMISSION FLUID WAS CHECKED AND IT WAS FINE. UNFORTUNATELY, DAY TRIP WAS CANCELLED AND CHILDREN WERE VERY DISAPPOINTED, BECAUSE WE WERE AFRAID TO BE TOO FAR FROM HOME AND NOT BE ABLE TO GET BACK.
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE WAITING AT A STOP LIGHT, THE ENGINE SURGED AND THE VEHICLE WAS FORCED OUT INTO A FOUR-WAY INTERSECTION. AFTER A FEW SECONDS, THE ENGINE WENT BACK TO IDLING NORMALLY. ON FEBRUARY 9, 2015, WHILE WAITING AT A RESTAURANT DRIVE THRU, THE ENGINE SURGED FORWARD WHILE THE BRAKES WERE ENGAGED AND CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE CONSUMER STATED ON THREE OCCASIONS, THE ENGINE REVVED, AND LUNGED FORWARD AS HE WAS BRAKING, CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE WHICH RESULTED IN HIM HITTING A HANDICAP PARKING SIGN. THE CONSUMER STATED IN EACH CASE, HIS FOOT WAS ON THE BRAKE, THE SURGE CAME WITHOUT WARNING, THE ENGINE CHOKED, BUT DID NOT DIE, AFTER THE INITIAL SURGE, THE ENGINE RETURNED TO BACK TO NORMAL, HE WAS UNABLE TO STOP THE VEHICLE FROM ACCELERATING, AND THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. UPDATED 03/02/16.*JB
HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING. *TR
I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR
2004 NISSAN QUEST LE HAS HAD THE "VDC OFF" WARNING LIGHT COME ON PERIODICALLY WHILE DRIVING FOR THE PAST 2 MONTHS, WITH INCREASING FREQUENCY. VDC IS THE VEHICLE DYNAMIC CONTROL SYSTEM DESIGNED TO ASSIST DRIVER WITH CONTROL AND STABILITY OF VEHICLE DURING SLIPS OR SWERVES WHILE DRIVING. DEALER HAD DIFFICULTY DIAGNOSING THE PROBLEM BUT A RECENT VISIT ON 7/28/08 PRESENTED ME WITH AN EXPENSIVE REPLACEMENT OF THE ABS ACTUATOR. DEALER SURMISED THAT WHEN I SAID WE WERE BEING FOLLOWED IN TRAFFIC LAST WEEK AND WERE TOLD WE HAD NO BRAKE LIGHTS, THAT WAS A RESULT OF THE VDC OFF INDICATOR LIGHT COMING ON. ALTHOUGH I AM NOT YET AWARE OF ADDITIONAL SAFETY HAZARDS, THE LACK OF BRAKE LIGHTS SEEMS SIGNIFICANT. CONSULTATION TO THE OWNERS MANUAL FOR ADVICE ON VDC OFF WARNING LIGHT GAVE ABSOLUTELY NO INDICATION OF THE BRAKE LIGHT FAILURE AS A RESULT. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WOULD NOT RESTART, AND THE VEHICLE WAS TOWED TO THE DEALER. INITIALLY, THE DEALER DETERMINED THE BATTERY NEEDED TO BE REPLACED, BUT THE PROBLEM PERSISTED. THE DEALER LATER DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE STALLING CONTINUED, AND THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSTALLATION OF A DATA RECORDER TO RECORD ANY TYPE OF FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS ALERTED.
IT IS IN THE SHOP RIGHT NOW FOR ISSUES WITH HANDLING, THE LIFTGATE ARM COMING OUT OF THE DOOR, ABS, SLIP, TRACTION LIGHTS ARE ON ALL THE TIME, CRUISE CONTROL IS INOPERABLE, REAR WIPER ASSEMBLY HAS BROKEN FOR THE SECOND TIME, FRONT WASHER FLUID IS NOT WORKING. MOST NOTABLY ARE THE ISSUES WITH THE LIFTGATE AND HANDLING. WE TOOK THE VEHICLE INTO THE DEALER SEVERAL MONTHS AGO FOR BOTH ISSUES. OUR LIFTGATE WOULD NEVER OPEN ON THE FIRST TRY. THEY CHECKED INTO IT AND KEPT THE VEHICLE FOR SEVERAL DAYS. WE WERE GIVEN A RENTAL AND TOLD THEY WOULD PAY FOR IT AND IN THE END THEY CHARGED OUR CREDIT CARD FOR IT. THEY HAD A TECH FROM NISSAN FLY OUT TO LOOK AT IT. THEY INFORMED US THAT THEY WERE WAITING ON PARTS. WE PICKED UP THE VEHICLE AND NEVER HEARD FROM THEM AGAIN. THE OTHER DAY I WENT OUT TO OPEN THE DOOR. IT HAD PULLED THE MOLDING LOOSE AND I COULD SEE METAL SHAVINGS AT THE END OF THE STRUT. WE HAVE HAD IT IN WITH COMPLAINTS ABOUT THE HANDLING BEFORE. WE SUSPECTED THAT THE ROTORS WERE TO BLAME. EVERY TIME WE BROUGHT THIS UP WE WERE TOLD THAT WASN'T THE CASE. WE WERE TOLD TO REPLACE THE BRAKES TO SOLVE THE ISSUE. WE THEN REPLACED ALL FOUR TIRES. NOTHING HAS SOLVED THE PROBLEM. WHEN DRIVING ON THE HIGHWAY THE STEERING WHEEL SHAKES AND THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. IT HAS BEEN DOING THIS SINCE APPROXIMATELY 15,000 MILES. THE AC BLOW HOT IF YOU SIT FOR MORE THAN A FEW MINUTES WITH THE ENGINE RUNNING. IF YOU REV THE ENGINE, IT JUST BLOWS HOTTER. YOU HAVE TO DRIVE AROUND FOR SEVERAL MINUTES TO GET THE AC TO BLOW COLD AGAIN. WE ARE LESS THAN HAPPY WITH NISSAN'S CUSTOMER SERVICE. WE HAVE CALLED THEM SEVERAL TIMES AND EMAILED AND HAVE HAD NO RESOLUTION ON ANY COMPLAINT. WE HAVE BEEN TOLD BY THEM THAT A REP WILL CALL US AND IT HAS NEVER HAPPENED. *JB
DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED TO ACCELERATE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *AK
INTERMITTENTLY ACCELERATOR PEDAL WOULD GO TO THE FLOOR, BUT VEHICLE WOULD HESITATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
THREE DAYS AFTER PURCHASING MY 2004 NISSAN QUEST THE DRIVER SIDE WINDOW WOULD NOT CLOSE, AFTER 3 DAYS AT THE DEALER THE PROBLEM WAS FIXED ONLY TO HAPPEN A FEW MONTHS LATER. TODAY WHILE DRIVING 70 MPH MY VAN LOST POWER CAUSING ME TO PULL TO THE SIDE OF A BUSY INTERSTATE. WHEN I PRESSED THE GAS PEDAL THE RPM'S WOULD GO UP, BUT THERE WAS NO POWER. THE VAN WOULD NOT GO OVER 20 MPH. I CONTACTED THE DEALER AND WAS GIVEN A RENTAL CAR. I HAVE TO WAIT UNTIL MONDAY MORNING FOR THE SERVICE DEPATMENT TO OPEN. MY VAN ONLY HAS 26,000 MILES ON IT.*AK
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