RoadVitals

2004 Nissan Quest Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest Jun 8, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 445 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Nissan Quest submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 70 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 70, in the owner's own words

Body & structure
Filed Jun 8, 2020

WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR

NHTSA ID
11327861
Incident
Jun 1, 2020
Mileage
171,000 mi
Body & structure
Filed Jan 16, 2020

I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.

NHTSA ID
11299715
Incident
Jan 16, 2020
Mileage
127,000 mi
Body & structureOther / unspecifiedSuspension
Filed Jun 28, 2019

SUBFRAME ROTTED

NHTSA ID
11223128
Incident
Jan 1, 2019
Mileage
130 mi
Body & structure
Filed Dec 12, 2018

I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML

NHTSA ID
11160935
Incident
Dec 12, 2018
Body & structure
Filed Oct 1, 2018

THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE VEHICLE TO TURN OFF COMPLETELY (WHILE DRIVING) THAT COMPLETELY JAMS THE STEERING WHEEL AND BRAKE FAILURE. THE VEHICLE COULD ONLY BE BROUGHT TO STOP BY APPLYING PARKING BRAKE). I DON'T TRUST NISSAN TO TAKE ANY ACTION UNLESS THEY ARE FORCED TO.

NHTSA ID
11132678
Incident
Sep 29, 2018
Body & structure
Filed Jan 23, 2018

TAMARA INFLATORS, SENT MY VAN TO MY LOCAL NISSAN DEALER FOR BRAKE REPAIRMEN. I WAS TOLD SINCE THE FRONT SUBFRAME AT PASSENGER SIDE HAD SEVERE RUST AREA, MY VAN IS NOT SAFE TO DRIVE. IT WILL COST ME MORE THAN $4,000 TO REPLACE. I CHECKED INTERNET. THERE ARE MANY SAME PROBLEMS OCCURRED ON 2004 QUEST. IT LOOKS LIKE THE DEFECT OF MATERIALS TO ME.

NHTSA ID
11064470
Incident
Jan 23, 2018
Mileage
10,000 mi
Body & structureElectricalInterior & seats
Filed Jun 27, 2017

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11001623
Incident
Feb 1, 2017
Body & structureElectrical
Filed Jun 9, 2015
1 injury reported

CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.

NHTSA ID
10724190
Incident
Jun 4, 2010
Mileage
98,000 mi
Body & structure
Filed Sep 10, 2014

I TOOK MY CAR TO THE MECHANIC FOR AN ALTERNATOR, MY MECHANIC DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED ALMOST THROUGH AND DEEMED THE CAR UNSAFE TO DRIVE. WE LOCATED A USED SUBFRAME WITH DIFFICULTY BECAUSE MANY OF THEM WERE LIKE THIS. SEEMS TO BE A PROBLEM WITH THE FRAME IN THIS VEHICLE. IF IT HAD CRACKED THERE WOULD HAVE BEEN AN ACCIDENT. NISSAN NORTH AMERICA IS UNINTERESTED BECAUSE I DID NOT GO TO THE DEALER. I HAVE THE RUSTED PART. *TR

NHTSA ID
10632094
Incident
Aug 22, 2014
Mileage
126,000 mi
Body & structure
Filed Aug 4, 2014

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE, THE MECHANIC INFORMED HER THAT THE SUB FRAME ON THE PASSENGER'S SIDE WAS SEVERELY RUSTED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ID
10618831
Incident
Aug 2, 2014
Mileage
97,000 mi
Body & structureEngineOther / unspecified
Filed May 25, 2014
Fire reported

I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST. *TR

NHTSA ID
10593937
Incident
May 22, 2014
Mileage
100,000 mi
Body & structure
Filed Jan 21, 2014

NO INCIDENT YET. I WAS INFORMED BY NISSAN SERVICE THAT THE FRONT ENGINE AND SUSPENSION SUPPORT FRAME HAS A HOLE RUSTED THROUGH AND NEEDS REPLACEMENT. APPARENTLY THIS IS A KNOWN DESIGN ISSUE. THERE IS NO REASON A HOLE SHOULD FORM IN A FRAME SUPPORT MEMBER IF SAFELY DESIGNED. IT IS DIFFICULT FOR AN AVERAGE VEHICLE OWNER OR NON-NISSAN GARAGE TO NOTICE THIS PROBLEM SO MANY VEHICLES MAY HAVE IT. THE MOST OBVIOUS TIME THE FRAME WOULD BREAK WOULD BE DURING A HIGH SPEED BUMP. IT WOULD BE HAZARDOUS IF THE FRAME BROKE DURING TRAVEL RESULTING IN POSSIBLE LOSS OF CONTROL OF VEHICLE. *TR

NHTSA ID
10560768
Incident
Jan 8, 2014
Mileage
115,000 mi
Body & structure
Filed Dec 30, 2013

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR BECAME PARTIALLY JAMMED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR MANUALLY AND NOTICED THAT THE DOOR WAS NOT ON TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10557811
Incident
Dec 13, 2012
Mileage
120,000 mi
Body & structure
Filed Sep 12, 2012

MY MECHANIC NOTICED SEVERE ROTTING OF RIGHT SIDE OF SUBFRAME WHICH HOLDS THE ENGINE AND OTHER IMPORTANT CAR PARTS IN PLACE. I WAS MADE AWARE THAT IF THE SUBFRAME BROKE, THE ENGINE WOULD FALL OUT AND THE RIGHT WHEEL WOULD SLIDE TO THE SIDE, CAUSING COMPLETE LOSS OF CONTROL OF THE CAR. VERY DANGEROUS, POSSIBLY FATAL. I WAS LUCKY IT WAS FOUND BEFORE SUCH AN ACCIDENT OCCURRED. I HAVE FOUND TWO OTHER SIMILAR COMPLAINTS ABOUT THE SUBFRAME ROTTING OUT. THERE IS A DRIP FROM THE AIR CONDITIONER THAT IS DESIGNED TO FALL RIGHT ON THIS IMPORTANT STRUCTURE AND POOLS THERE. MY FEAR IS THAT OTHERS ARE UNAWARE OF THE STRUCTURAL ISSUE AND COULD NOT BE SO LUCKY TO FIND IT IN TIME BEFORE FATALITY OCCURS. I BELIEVE THE CAR NEEDS TO BE RECALLED TO FIX THE IMPROPER DRAINAGE OF THE AIR CONDITIONING. *TR *JS

NHTSA ID
10475157
Incident
Aug 30, 2012
Mileage
120,000 mi
Body & structureEnginePowertrain (other)
Filed Apr 13, 2011

VAN DRIVING ODD, DEALER FOUND THAT ENGINE MOUNT WAS BROKE. DEALER REPLACED ENGINE MOUNT SAYING IT WAS SERIOUS ISSUE AND SEEN OFTEN IN NISSANS. *TR

NHTSA ID
10395725
Incident
Apr 2, 2011
Mileage
92,000 mi
Body & structure
Filed Oct 29, 2010

DRIVING MY 2004 NISSAN QUEST WITH APPROX 61000 MILES AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED OVER AND FOUND MY PASSENGER POWER SLIDING DOOR RAIL COVER, A PIECE (~4FT BY 5 TO 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE HOME. VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE VEHICLE BEHIND. THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE, MAYBE EVEN HURT SOMEONE. I FOUND OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. THE METAL COVER WAS BENT, THE TAILLIGHT ASSEMBLY CRACKED AROUND THE EDGE AND SOME NASTY SCRATCHES IN THE PAINT. THIS PIECE IS ATTACHED BY SMALL PLASTIC GROMMET CLIPS THAT SEEM BRITTLE. POORLY DESIGNED SINCE THE REAR IS ATTACHED UNDER THE TAILLIGHT AND THE FRONT WITH PLASTIC CLIPS. IF THEY WOULD HAVE PUT THE METAL TAB IN THE FRONT ALSO THIS WOULD HAVE NEVER HAPPENED. TOOK IT TO THE DEALER IN KENNESAW,GA AND THEY SAID IT WOULD BE $700 TO FIX AND IT WOULD NOT BE COVERED AS A MANUFACTURES DEFECT. CALLED NISSAN CORPORATE AND THEY DRAGGED THEIR FEET FOR A FEW DAYS AND CALLED ME BACK AND SAID THEY WOULD ASSIST IN ANY WAY DUE TO BEING OUT OF WARRANTY. IT IS A REAL SHAME BECAUSE I HAVE HAD 2 NISSANS PREVIOUSLY (TRUCKS) AND I WILL PROBABLY NEVER BUY ANOTHER NISSAN. CORPORATE WAS VERY COLD AND SHORT, ZERO CUSTOMER SERVICE IN MIND. *TR

NHTSA ID
10362947
Incident
Oct 19, 2010
Mileage
61,000 mi
Body & structure
Filed Oct 4, 2010

MY NISSAN QUEST 2004 HAS PROBLEMS WITH THE SLIDING DOOR- IT OPENS BUT CLOSES IMMEDIATELY - ALMOST TRAPPING MY 4 YEAR ONCE. ALSO, IT DOES NOT LOCK FULLY AND SO THERE IS A BEEPING SOUNDS WHEN THE VAN IS STARTED AND DRIVEN FOR A WHILE, WHEN CLOSING THE DOOR FROM THE BUTTON INSIDE, THERE WAS A NOISE AND BEEP AND IT WOULD NOT CLOSE AT TIMES UNTIL 3 OR 4 TRIALS. *TR

NHTSA ID
10359161
Incident
Aug 14, 2010
Mileage
94,000 mi
Body & structure
Filed Jul 9, 2009
1 injury reported

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. ON 4 SEPARATE OCCURRENCES, WHEN THE CONSUMER PRESSED THE KEY FOB TO OPEN THE PASSENGER DOOR, IT WOULD MALFUNCTION AND CLOSE WITHOUT WARNING WHILE PASSENGERS WERE ATTEMPTING TO ENTER THE VEHICLE. DURING THE 4TH MALFUNCTION OF THE DOOR, THE CONSUMER WAS STANDING OUTSIDE THE VEHICLE BENDING OVER THE PASSENGER CAR SEAT , WHEN ALL OF A SUDDEN SHE HEARD A BALL BEARING FALL INSIDE THE WALL OF THE VAN AND ROLLED ONE HALF INCH AND THEN THE DOOR BEGAN TO CLOSE. THE DOOR HIT THE CONSUMER ON HER LEFT HIP AND ADVANCED HER PELVIS TO THE RIGHT AND CONTINUED CLOSING UNTIL HER BACK RIGHT UPPER THIGH MADE CONTACT WITH THE D-RING IN THE DOOR FRAME. THE DOOR CONTINUED TO CLOSE PRESSING HER THIGH EVEN MORE. THE DOOR MALFUNCTIONED AGAIN BY NOT SENSING THE CONSUMER'S PRESENCE IN THE DOOR JAMB AND AUTOMATICALLY RETRACTED THE DOOR. THE CONSUMER PLACED HER LEFT SHOULDER ON THE DOOR AND PUSHED AS HARD AS SHE COULD UNTIL THE DOOR RETRACTED IN MANUAL MODE. THE CONSUMER SUSTAINED A BRUISE TO HER SKIN AND MUSCLE OF THE BACK OH HER RIGHT UPPER THIGH. UPDATED 08/11/09.*JB

NHTSA ID
10276183
Incident
Jun 26, 2009
Mileage
53,214 mi
Body & structureDriver assistanceElectrical+2 more
Filed Feb 19, 2009

I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR

NHTSA ID
10259300
Incident
Jan 30, 2009
Body & structure
Filed Dec 3, 2008

I WAS DRIVING MY 2004 NISSAN QUEST (WITH APPROX 60500 MILES) AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED INTO THE NEAREST GAS STATION AND FOUND THAT MY PASSENGER POWER SLIDING DOOR RAIL COVER SIDING PIECE (~4FT BY 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE 20 MILES HOME. THE PIECE FELL OFF COMPLETELY IN DRIVEWAY WHEN I OPENED PASSENGER DOOR. I AM VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE CAR BEHIND ME WHEN I WAS TRAVELING 55 MPH. I GOOGLED AND FOUND 2 OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. OTHER THAN THE SINGLE BENT BRACKET AND A BIT OF CHIPPED PAINT ON THE EDGE THAT HAS WEDGED UNDER THE TAIL LIGHT--THIS PIECE AND MY CAR SHOW NO OTHER SIGNS OF DAMAGE. I WAS NOT HIT BY ANYTHING--SO EITHER THIS PIECE WAS NOT PROPERLY ATTACHED OR THE ATTACHMENT IS NOT PROPERLY DESIGNED. *TR

NHTSA ID
10250593
Incident
Oct 1, 2008
Mileage
60,500 mi
Body & structure
Filed Nov 27, 2008

OUR 2004 NISSAN QUEST WHICH WE PURCHASED NEW IS RUSTING AROUND THE SUN ROOF. WE HAVE HAD NUMEROUS PROBLEMS WITH THE VAN. FOR A VEHICLE LESS THAN 5 YEARS OLD, AND HAS BEEN GARAGE KEPT, I BELIEVE RUST IN THIS LOCATION IS A DEFECT IN THE VEHICLE. WHEN MY DEALER SAID HE WOULD NOT COVER FIXING THE RUST, I TOOK THE VAN TO A BODY SHOP, AND THE OWNER WAS SO APPALLED BY THE RUST, THAT HE CALLED A DIFFERENT NISSAN DEALER, WHO AGREED AND RECOMMENDED WE FILE A CLAIM TO NISSAN'S CLAIM OFFICE. AFTER SEVERAL WEEKS, AND HAVING TO TAKE THE VAN BACK TO THE DEALER 4 TIMES, THE CLAIMS OFFICE STATED THAT SINCE THE VAN IS OUT OF WARRANTY, IT IS NOT COVERED. MY CLAIM NUMBER WITH NISSAN IS 6336483. *TR

NHTSA ID
10249983
Incident
Sep 5, 2008
Mileage
67,000 mi
Body & structureElectricalEngine+4 more
Filed Aug 18, 2008

IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE INCONVENIENCE OF NOT HAVING OUR VAN WE WERE FINE UNTIL NOW!!! IN JUNE OF 08 WE WERE GOING FOR A SUNDAY DRIVE AND THE VAN JUST DIED IN THE MIDDLE OF THE STREET. NOTHING WOULD WORK NOTHING, NO POWER ANYWHERE. WE CALLED ROAD SIDE AND ALL THEY COULD DO WAS TOW US TO AL PIEMONTE NISSAN IN MELROSE PARK, IL. THE FOLLOWING MONDAY, THE DEALER CALLS AND TELLS US THE ECU IS BURNT OUT, AND HAS SOME CORROSION. IT'S COVERED UNDER WARRANTY SO NO NEED TO FAR RIGHT!!! A WEEK LATER WE FINALLY GET A LOANER, OK NOT TOO BAD. TWO MONTHS GO BY AND WE FINALLY HAVE WORD THAT WE HAVE A DATE WHEN THE PART WILL ARRIVE!!!!! THE PART GETS INSTALLED BUT THE VAN RUNS LIKE CRAP "OMG YOU MEAN THEY ACTUALLY TESTED IT"!!!! THEY NOW ARE REPLACING A CRACKED DISTRIBUTOR, GOD ONLY KNOWS HOW THAT HAPPENED!!!! THE DEALR DOES NOT CHARGE US FOR THAT, BUT THE VAN STILL RUNS LIKE CRAP SO NOW THEY HAVE TO REPLACE THREE OF THE 6 COILS AND WELL WE HAD TO PAY OVER $800 BUCKS FOR THAT. TOTALLY NOT EXPECTING THAT WE HAD TO CHARGE IT, PUTTING US IN THE HOLE EVEN DEEPER. YOU KNOW WE HAVEN'T SPENT ALOT OF $ ON THIS CAR BUT FOR A 4 YEAR OLD CAR IT SURE HAS HAD ALOT OF MAJOR COMPONENTS REPLACED. THE THE FREAKING DEALER DOESN'T TEST THE CAR, SO WE LEAVE AND THE REMOTES, DOORS, SUNROOF, WINDOWS DON'T WORK. THE CENTER COUNSIL IS FALLING APART AND THEY DIDN'T EVEN CLEAN THE '!@#$% CAR. I TAKE IT BACK, RIP THE MANAGER A NEW ONE, HE GIVES ME A LOANER AGAIN AND I'M BACK THE NEXT DAY TO PICK UP MY VAN, NOW THEY CLEAN IT. IT'S BEEN A FEW WEEKS NOW AND THE VAN IS FINE BUT I OFTEN THINK WHAT WOULD HAVE HAPPENED IF IT BROKE DOWN IN THE MIDDLE OF THE INTERSTATE!!!!! *TR

NHTSA ID
10238712
Incident
Jun 1, 2008
Mileage
69,000 mi
Body & structureVisibility
Filed Jul 1, 2008

FAILURE OF AUTOMATIC DOORS, MIRRORS AND MOON ROOF BEGAN FROM THE MOMENT WE DROVE VAN OUT OF LOT. DAILY WE HAVE ISSUES WITH ONE OF THE ABOVE PROBLEMS. HAVE TAKEN TO 3 DIFFERENT DEALERS TO HAVE PROBLEMS RESOLVED AND EACH TIME ARE TOLD THEY COULD NOT FIND ANYTHING. *TR

NHTSA ID
10232936
Incident
Nov 16, 2007
Body & structureElectricalInterior & seats
Filed Jan 29, 2008

NUMEROUS COMPLAINTS WITH VEHICLE /SOMETIMES NO POWER ( IS AN ISSUE ON THE FREEWAY) TURN ENGINE OFF AND RESTART CAR RUNS FINE MOST TIMES??? ENGINE CRANK POSITION SENSOR REPLACED WITH 70000 MILES ON THE VAN / DOOR RECALLED , FIXED NOW ACTING UP AGAIN / RADIO SOMETIMES COMES ON WITH NO SOUND, FIXED AT 30000 MILES NOW ONCE AGAIN A PROBLEM.. DEALER TRIES TO HELP BUT NISSAN ABSOLUTLEY NO HELP. NUMEROUS CALLS TO THE FACTORY CUSTOMER REP, TOLD THAT DUE TO THE FACT PROBLEMS DO NOT OCCUR AT THE DEALER NISSAN NOT RESPONSIBLE. NISSAN CUSTOMER REP TOOK 3 WEEKS TO CALL ME I MADE CALLS EVERY DAY, FINALLY COUGHT HIM. *CN

NHTSA ID
10216428
Incident
Jan 27, 2008
Mileage
65,000 mi
Body & structure
Filed Nov 26, 2007

THE PASSENGER SIDE SLIDING DOOR PANEL STARTED FALLING OFF MAKING IT IMPOSSIBLE TO OPEN THE DOOR. I TOOK THE VAN BACK TO THE DEALERSHIP AND THEY REPLACED THE CLIPS AND ALSO MENTIONED THAT THEIR COURTESY VAN WAS DOING THE SAME THING. THE CLIPS HELD THE PANEL IN PLACE FOR TWO WEEKS. I TOOK THE VAN BACK AND WAS INFORMED THAT I WOULD HAVE TO PURCHASE A NEW PANEL (VERY EXPENSIVE). I HAVE YET TO PURCHASE THE 2000 DOLLAR PANEL AND STILL DO NOT USE THAT DOOR. *TR

NHTSA ID
10209917
Incident
Jul 1, 2006

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