RoadVitals

2004 Nissan Quest Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
445
Latest Apr 20, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 21, 2003

What this page shows

Our database holds 445 NHTSA owner-reported complaints for the 2004 Nissan Quest. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 445 · page 1 of 18

EngineFuel system
Filed Apr 20, 2023

I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help

NHTSA ID
11518166
Incident
Apr 16, 2023
Airbags
Filed Dec 30, 2021
1 injury reported

The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

NHTSA ID
11445620
Incident
Dec 16, 2021
Mileage
183,000 mi
Filed Jul 31, 2021

unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.

NHTSA ID
11427275
Incident
Jul 21, 2021
Filed Oct 4, 2020

THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS

NHTSA ID
11362629
Incident
Oct 2, 2020
Mileage
215,000 mi
Body & structure
Filed Jun 8, 2020

WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR

NHTSA ID
11327861
Incident
Jun 1, 2020
Mileage
171,000 mi
Electrical
Filed Jan 22, 2020

THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT

NHTSA ID
11301022
Incident
Jan 19, 2020
Mileage
150,000 mi
Body & structure
Filed Jan 16, 2020

I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.

NHTSA ID
11299715
Incident
Jan 16, 2020
Mileage
127,000 mi
Driver assistance
Filed Nov 20, 2019

THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING

NHTSA ID
11281451
Incident
Nov 18, 2019
AirbagsFuel systemVisibility
Filed Oct 31, 2019

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

NHTSA ID
11277368
Incident
Oct 30, 2019
Mileage
130,000 mi
Body & structureOther / unspecifiedSuspension
Filed Jun 28, 2019

SUBFRAME ROTTED

NHTSA ID
11223128
Incident
Jan 1, 2019
Mileage
130 mi
Body & structure
Filed Dec 12, 2018

I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML

NHTSA ID
11160935
Incident
Dec 12, 2018
Body & structure
Filed Oct 1, 2018

THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE VEHICLE TO TURN OFF COMPLETELY (WHILE DRIVING) THAT COMPLETELY JAMS THE STEERING WHEEL AND BRAKE FAILURE. THE VEHICLE COULD ONLY BE BROUGHT TO STOP BY APPLYING PARKING BRAKE). I DON'T TRUST NISSAN TO TAKE ANY ACTION UNLESS THEY ARE FORCED TO.

NHTSA ID
11132678
Incident
Sep 29, 2018
ElectricalExterior lighting
Filed Jul 13, 2018

TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME

NHTSA ID
11111125
Incident
Jan 1, 2018
EngineInterior & seats
Filed Jun 28, 2018

ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.

NHTSA ID
11104526
Incident
May 25, 2018
Mileage
86,000 mi
Driver assistancePowertrain (other)Steering
Filed Apr 2, 2018

WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.

NHTSA ID
11082566
Incident
Mar 31, 2018
Mileage
181,000 mi
Driver assistanceElectrical
Filed Mar 14, 2018

THE SPEDOMETER AND THE LIGHTS FOR IT DON'T WORK GOT PULLED OVER AND TOLD I HAD A FAKE INSPECTION BECAUSE OF THEM NOT WORKING CAN'T GET AN EXACT READING ON MY MILEAGE,FUEL OR IF THE VANS OVER HEATING I CAN'T TELL HOW FAST OR SLOW I'M GOING

NHTSA ID
11079063
Incident
Feb 26, 2018
Mileage
90,000 mi
Body & structure
Filed Jan 23, 2018

TAMARA INFLATORS, SENT MY VAN TO MY LOCAL NISSAN DEALER FOR BRAKE REPAIRMEN. I WAS TOLD SINCE THE FRONT SUBFRAME AT PASSENGER SIDE HAD SEVERE RUST AREA, MY VAN IS NOT SAFE TO DRIVE. IT WILL COST ME MORE THAN $4,000 TO REPLACE. I CHECKED INTERNET. THERE ARE MANY SAME PROBLEMS OCCURRED ON 2004 QUEST. IT LOOKS LIKE THE DEFECT OF MATERIALS TO ME.

NHTSA ID
11064470
Incident
Jan 23, 2018
Mileage
10,000 mi
Airbags
Filed Jan 10, 2018

ALL SIDE AIR BAGS HAVE ACTIVATED WITHOUT ANY ACCIDENT OR COLLISION. THE REARWARD BAGS ACTIVATED AT 5 MPH THE FORWARD SIDE AIRBAGS ACTIVATED WHILE THE VEHICLE WAS NOT MOVING.

NHTSA ID
11061990
Incident
Dec 12, 2017
Mileage
100,500 mi
AirbagsDriver assistance
Filed Dec 11, 2017

PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES

NHTSA ID
11053894
Incident
Dec 9, 2017
Fuel system
Filed Sep 28, 2017

ON DIFFERENT OCCASIONS, WHEN ATTEMPTING TO DRIVE FROM 0MPH, THE VEHICLE WILL NOT ACCELERATE. I HAVE TO TURN IT OFF THEN TURN IT BACK ON THEN USUALLY IT WILL WORK. ALSO SOMETIMES IT WON'T START IT TURNS OVER STRONG BUT WILL NOT CRANK. I'LL WAIT SEVERAL MINUTES OR SO THEN ATTEMPTED AGAIN THEN IT WILL CRANK AND DRIVE NORMAL.

NHTSA ID
11030410
Incident
Sep 27, 2017
Mileage
160,000 mi
Electrical
Filed Sep 22, 2017

AT VARIOUS SPEEDS THE CAR WILL DIE AND LIGHTS FLASH AND I HAVE TO PULL OVER AND TRY AND START THE CAR. IT WILL RESTART BUT THIS HAPPENS INTERMITTENTLY AND AT VARIOUS TIMES AND SPEEDS. THEY TOLD US THIS HAPPENS ON A LOT OF THESE MODELS AND IT IS THE ECM.

NHTSA ID
11025032
Incident
Sep 11, 2017
Mileage
106,676 mi
Electrical
Filed Sep 16, 2017

THE VEHICLE MAIN COMPUTER IS DIRECTLY UNDER THE DRIVER WINDSHIELD. IT RUSTED OUT AND FAILED. BECAUSE IT WAS TOTALLY UNPROTECTED AND SUBJECT TO RAIN,SNOW EXCESSIVE HEAT, I HAD TO HAVE IT REPLACED TO THE COST OF $1,000. COMPLETELY PREVENTABLE. I DEMAND A REFUND AND A RECALL NOTICE ISSUED. THANK YOU!

NHTSA ID
11023799
Incident
Aug 2, 2017
Mileage
115,000 mi
Body & structureElectricalInterior & seats
Filed Jun 27, 2017

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11001623
Incident
Feb 1, 2017
Filed Apr 4, 2017

TRANMIMISION

NHTSA ID
10970432
Incident
Mar 1, 2017
Mileage
14 mi
Driver assistanceInterior & seats
Filed Jan 2, 2017

THE PASSENGER AIR BAG SENSOR DOES NOT EVER COME ON. IT DOES NOT REGISTER THE DIFFERENCE IN WEIGHT BETWEEN A CHILD AND AN ADULT

NHTSA ID
10939018
Incident
Jun 15, 2015
Mileage
106,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .