RoadVitals

2004 Nissan Quest Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Dec 30, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 445 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Nissan Quest submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 42, in the owner's own words

Airbags
Filed Dec 30, 2021
1 injury reported

The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

NHTSA ID
11445620
Incident
Dec 16, 2021
Mileage
183,000 mi
AirbagsFuel systemVisibility
Filed Oct 31, 2019

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

NHTSA ID
11277368
Incident
Oct 30, 2019
Mileage
130,000 mi
Airbags
Filed Jan 10, 2018

ALL SIDE AIR BAGS HAVE ACTIVATED WITHOUT ANY ACCIDENT OR COLLISION. THE REARWARD BAGS ACTIVATED AT 5 MPH THE FORWARD SIDE AIRBAGS ACTIVATED WHILE THE VEHICLE WAS NOT MOVING.

NHTSA ID
11061990
Incident
Dec 12, 2017
Mileage
100,500 mi
AirbagsDriver assistance
Filed Dec 11, 2017

PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES

NHTSA ID
11053894
Incident
Dec 9, 2017
AirbagsDriver assistanceElectrical
Filed Jan 2, 2017
4 injuries reported

ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP. *TR

NHTSA ID
10939016
Incident
Jun 15, 2015
Mileage
107,000 mi
Airbags
Filed Jun 29, 2016

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED WHEN AN OCCUPIED WAS PRESENT. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMEBR: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10881539
Incident
Jan 7, 2014
Mileage
80,000 mi
Airbags
Filed Oct 17, 2014

MY HUSBAND WAS ACCELERATING AFTER BEING AT A COMPLETE STOP AT A SIGN AND THERE WAS AN EXHAUST PIPE IN THE MIDDLE OF THE ROAD. THE PIPE HIT OUR MUFFLER AND AFTER ABOUT 500 YARDS, BOTH THE PASSENGER AND DRIVER'S AIRBAG DEPLOYED AND THE CAR ALARM WENT OFF FOR 15-20 MINUTES. AFTER HAVING THE VAN TOWED TO AN AUTOBODY SHOP, THEY COULD ONLY FIND ONE POINT OF IMPACT IN THE MUFFLER. WE SPOKE TO NISSAN AND WERE TOLD THAT THERE WAS NO KNOWN ISSUES AND THEY WOULD NOT DO ANYTHING ABOUT THE ISSUE. OUR INSURANCE IS NOW TOTALING THE VEHICLE. *TR

NHTSA ID
10648525
Incident
Sep 6, 2014
Mileage
121,000 mi
AirbagsBrakesSuspension
Filed Apr 7, 2014

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ

NHTSA ID
10578048
Incident
Apr 1, 2014
Mileage
114,000 mi
AirbagsSeat belts
Filed Nov 1, 2013

DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR

NHTSA ID
10550462
Incident
Sep 30, 2013
Mileage
70,800 mi
AirbagsTires & wheels
Filed Feb 23, 2011

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND DID NOT ATTEMPT TO REPAIR OR INSPECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.

NHTSA ID
10384123
Incident
Aug 23, 2010
Mileage
84,000 mi
AirbagsSuspension
Filed Sep 7, 2010

WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR

NHTSA ID
10354169
Incident
Apr 7, 2009
Mileage
85,000 mi
Airbags
Filed May 10, 2008
Crash reported

5/10/08-JUST HAD A FRONT END COLLISION IN OUR 2004 NISSAN QUEST MINIVAN CARRYING MYSELF, HUSBAND & 3 CHILDREN-ONE IN A CARSEAT. DRIVER IN OTHER VEHICLE FAILED TO YIELD TO MY RIGHT OF WAY AND IMPACT WAS MADE BY MY VAN TO THE SIDE OF HER CAR WITH ME GOING APPROX. 35MPH AND SHE WAS GOING ABOUT THE SAME. MY BODY CAME FORWARD EVEN WITH THE SEATBELT BUCKLED, MY SONS CHESTS ARE BRUISED FROM THE SEATBELTS AND NONE...NONE...OF THE AIRBAGS IN THAT VAN DEPLOYED!!! WE BOUGHT THE VAN FOR SAFETY REASONS! WE PURCHASED IT BECAUSE OF THE SIDE CURTAIN AIRBAGS & NOT EVEN THE FRONT AIRBAGS DEPLOYED! I WANT THIS LOOKED INTO AND I WANT SOME ANSWERS AS TO WHY THEY DIDN'T DEPLOY. WERE THERE EVEN AIRBAGS IN THE VAN? OBVIOUSLY WE HAVEN'T SEEN THE DAMAGE IN DAYLIGHT HOURS, BUT AT THOSE SPEEDS AND SINCE WE HIT HEAD ON AT THE VERY LEAST THE AIRBAGS IN FRONT SHOULD HAVE DEPLOYED. THANK YOU. *TR

NHTSA ID
10227190
Incident
May 9, 2008
Mileage
56,000 mi
Airbags
Filed Jan 25, 2008
Crash reported1 injury reported

ON 1-11-08 I WAS INVOLVED IN A SINGLE CAR COLLISION IN MY 2004 NISSAN QUEST. I WAS AVOIDING ANOTHER VEHICLE AND SWERVED INTO A CEMENT BARRIER WAL, HEAD ON. I THEN TRIED TO CORRECT THE VEHICLE AND STRUCK THE RIGHT FRONT BUMPER INTO ANOTHER CEMENT WALL. NEITHER AIRBAG DEPLOYED. MY VEHICLE HAS BEEN LOOKED AT BY PROGRESSIVE AND A BODY SHOP, PLUS SENT FOR DIAGNOSTICS TO A NISSAN DEALER. EVERYONE AGREES THE AIRBAGS SHOULD HAVE DEPLOYED. *TR

NHTSA ID
10216031
Incident
Jan 11, 2008
Mileage
44,079 mi
Airbags
Filed Jul 26, 2007

MY 2004 NISSAN QUEST PASSENGER AIRBAG SENSOR LIGHT OCCASIONALLY COMES ON, SIGNALING THAT IT WILL NOT DEPLOY, WHILE MY WIFE IS SEATED IN IT. SHE WEIGHS 120 POUNDS. THOUGH THE SENSOR IS SUPPOSEDLY WORKING CORRECTLY - I WOULD DESCRIBE THIS AS A DESIGN FLAW. THE SENSOR USUALLY RECOGNIZES HER IN THE SEAT, BUT IF SHE SITS OFF TO THE SIDE, CROSS-LEGGED OR WITH A FOOT PROPPED UP, IT DOES NOT WORK. NISSAN USA AND OUR DEALER SAY EVERYTHING IS FINE AND WILL NOT ADJUST ANYTHING OR ALLOW THE AIRBAG TO ALWAYS DEPLOY. I ADVISED THEM OF MY WIFE'S WEIGHT AND SIZE - AND THEY SAY THE SEAT AND AIRBAG ARE FINE. A PASSENGER OF THIS WEIGHT SHOULD ALWAYS HAVE AN AIRBAG DEPLOY, REGARDLESS OF FOOT POSITION, IF THE CAR IS FLIPPING OVER OR WHETHER ONE'S BODY IS CENTRALLY LOCATED OVER THE SEAT. NISSAN DISAGREES. "PASSENGER WASN'T SITTING CORRECTLY: R.I.P. -NISSAN". *TR

NHTSA ID
10197579
Incident
Jun 1, 2007
Airbags
Filed Jul 10, 2007
2 injuries reported

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS, CUTS, AND SCRATCHES ON HER CHEST. AS OF JULY 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37,500.

NHTSA ID
10195950
Incident
Jul 9, 2007
Mileage
37,500 mi
AirbagsSeat belts
Filed May 15, 2007

I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK

NHTSA ID
10190790
Incident
Apr 5, 2007
Mileage
55,000 mi
AirbagsElectricalFuel system
Filed Dec 5, 2006

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT IN THE PASSENGER SEAT, AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC, AND DID NOT PROVIDE ANY ERROR CODES. THE DEALER AND CONTACT ENCOUNTERED A NHTSA RECALL #04V103000, REGARDING THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. THE DEALER DETERMINED THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. ALSO, THE FUEL GAUGE ON THE INSTRUMENT PANEL, DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK, FUEL PUMP, BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT CONTACTED.

NHTSA ID
10175198
Incident
Jun 15, 2006
Mileage
3,100 mi
Airbags
Filed Aug 11, 2006

PASSENGER SEAT OCCASIONALLY STAYS LIT WHEN ADULT IS IN FRONT PASSANGER SEAT. WHICH MEANS THAT THE AIR BAGS WILL NOT DEPLOY (SAFETY FEATURE FOR CHILDREN IN FRONT SEAT)SCHEDULED TO BRING CAR IN TO NISSAN.

NHTSA ID
10165280
Incident
Aug 10, 2006
Mileage
21,900 mi
Airbags
Filed Feb 28, 2006

DT*: THE CONTACT STATED THE AIRBAGS FAIL TO OPERATE IN THE VEHICLE. THERE IS A NHTSA RECALL, #04V103000 CONCERNING THE AIRBAGS FRONTAL SENSOR/CONTROL MODULE; HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER WAS ALERTED HOWEVER NO ADDITIONAL REPAIRS WERE MADE. UPDATED 03/20/06. *JB

NHTSA ID
10151465
Incident
Jun 1, 2004
Mileage
7,000 mi
AirbagsInterior & seats
Filed Dec 26, 2005

CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB

NHTSA ID
10146085
Incident
Jan 28, 2004
Airbags
Filed Oct 26, 2005

I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT THE "PASSENGER AIRBAG OFF" LIGHT WOULD TURN ON AND REMAIN ON FOR MY ENTIRE TRIP. NORMALLY, THIS LIGHT IS SUPPOSED TO TURN OFF AFTER 5 OR SO SECONDS INDICATED THAT THE AIRBAG IS IN FACT ACTIVATED TO DEPLOY. THIS LIGHT WOULD COME ON ABOUT 90% OF THE TIME THAT I SAT IN THE SEAT. I AM 5 FEET 8 INCHES TALL AND WEIGH 120 POUNDS. I HAVE CONTACTED NISSAN AND THE BETTER BUSINESS BUREAU TO ADVISE THEM OF THIS ISSUE. NISSAN HAS TOLD ME THAT THEY RECALIBRATED THE SEAT CORRECTLY AND THAT I SHOULD SIT IN ANOTHER QUEST THAT HAS BEEN RECALIBRATED. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES AND CHIP A TECHNICIAN THERE VERIFIED THAT THE LIGHT IS INDEED ON WHEN I SIT IN THE SEAT. MONTHS HAVE GONE BY AND BOTH THE DEALER AND NISSAN ARE TELLING ME TO "WAIT" FOR ANOTHER "RECALIBRATED" 2004 QUEST TO COME IN AND THAT I SHOULD DRIVE DOWN AND SIT IN IT. THEY HAVE YET TO GET IN ONE OF THESE VEHICLES FOR ME TO SIT IN. IT IS NOW THE END OF OCTOBER AND I CONTINUE TO HAVE TO SIT IN A PASSENGER SEAT WHERE THE AIRBAG IS INOPERABLE WHEN I SIT IN IT AND NISSAN IS TAKING A CAVALIER ATTITUDE TOWARD THIS. NISSAN AND THE DEALER POINT THE FINGER AT EACH OTHER. THE BETTER BUSINESS BUREAU HAS TOLD ME THAT THEY HAVE HAD LOTS OF COMPLAINTS ABOUT AIRBAG SENSORS IN GENERAL AND THEY ARE NOT GOING TO GET INVOLVED. I UNDERSTAND THAT THE SENSORS ARE CALIBRATED TO DETECT A CHILD SITTING IN THE SEAT - BUT - THESE SENSORS SHOULD BE ABLE TO DETECT A PERSON WITH A 120 POUND FRAME! PLEASE HELP! *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10140816
Incident
Jun 29, 2005
Mileage
25,044 mi
Airbags
Filed Oct 25, 2005

CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED AND REPAIRED ON 3 1/2 DAYS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE AIR BAG SENSOR STILL MALFUNCTIONED. WHEN AN ADULT WAS IN THE SEAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND TOLD THE CONSUMER THAT THE ADULT IN THE SEAT MUST SIT PERFECTLY STILL IN THE MIDDLE OF THE SEAT. THE DEALER REFUSED TO PROVIDE ANY FURTHER REPAIRS. *NM

NHTSA ID
10140987
Incident
Sep 28, 2005
Airbags
Filed Aug 8, 2005

THE PASSENGER AIR BAG OFF LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD AND I AM VERY CONCERNED. UNKNOWN WHEN THE EXACT START DATE WAS. NOTICED IT MORE AFTER THE RECALL. *JB

NHTSA ID
10131949
Incident
Oct 1, 2004
Airbags
Filed Aug 8, 2005

THE "PASS AIR BAG OFF" LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD & AM VERY CONCERNED. *NM

NHTSA ID
10131931
Incident
Apr 1, 2004
Airbags
Filed May 27, 2005

I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE HAVE BROUGHT THIS TO THE DEALERSHIP AND THEY REPORT THAT THE MANUFACTURER SAYS THIS IS HOW IT IS INTENDED TO WORK AND THEY WILL DO NOTHING TO FIX THE PROBLEM. THE SAFETY OF MY WIFE IS AT RISK WHEN I DRIVE THIS VEHICLE SINCE THE AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT WHEN SHE IS RIDING IN THE PASSENGER SEAT.

NHTSA ID
10122292
Incident
May 20, 2005
Mileage
12,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .