2004 Nissan Quest Brakes Problems

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE WAITING AT A STOP LIGHT, THE ENGINE SURGED AND THE VEHICLE WAS FORCED OUT INTO A FOUR-WAY INTERSECTION. AFTER A FEW SECONDS, THE ENGINE WENT BACK TO IDLING NORMALLY. ON FEBRUARY 9, 2015, WHILE WAITING AT A RESTAURANT DRIVE THRU, THE ENGINE SURGED FORWARD WHILE THE BRAKES WERE ENGAGED AND CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE CONSUMER STATED ON THREE OCCASIONS, THE ENGINE REVVED, AND LUNGED FORWARD AS HE WAS BRAKING, CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE WHICH RESULTED IN HIM HITTING A HANDICAP PARKING SIGN. THE CONSUMER STATED IN EACH CASE, HIS FOOT WAS ON THE BRAKE, THE SURGE CAME WITHOUT WARNING, THE ENGINE CHOKED, BUT DID NOT DIE, AFTER THE INITIAL SURGE, THE ENGINE RETURNED TO BACK TO NORMAL, HE WAS UNABLE TO STOP THE VEHICLE FROM ACCELERATING, AND THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. UPDATED 03/02/16.*JB

NHTSA ID

10722783

Incident

Jan 15, 2015

Mileage

111,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE TCS AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

NHTSA ID

10628546

Incident

May 1, 2014

Mileage

44,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SECOND BEFORE THE FAILURE OCCURRED, THE ABS AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID

10627530

Incident

Jul 1, 2014

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ

NHTSA ID

10578048

Incident

Apr 1, 2014

Mileage

114,000 mi

VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TENSIONERS NEEDED REPLACING AND IT HAD JUMPED TIME. HE WOULD NOT TOUCH IT SINCE THIS IS A KNOWN PROBLEM AND THERE IS A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS YEAR VAN CONCERNING THE TENSIONERS. HAD IT THEN TOWED TO NISSAN AND THEY QUOTED 1700 TO FIX THE MECHANIC EVEN STATED THAT IT IS A HUGE PROBLEM AND HE IS SEEING AT LEAST 1 A WEEK WITH THIS VERY SAME ISSUE. BUT NISSAN WONT ISSUE A RECALL. IS IT GOING TO TAKE SOME FATALITIES FOR THEM TO WAKE UP AND REALIZE THIS IS SERIOUS. AFTER WORK PERFORMED TO VAN THEY CALLED AND SAID IT IS STILL MISFIRING THAT THEY FOUND VALVE COVER LEAKING OIL ON SPARK PLUGS ANOTHER 600 DOLLARS TO FIX THIS. I JUST REPLACED SPARK PLUGS IN 2010. ALSO REPLACED BRAKES 3 TIMES AND TIRES 2 TIMES NOW. ALTERNATOR ALSO REPLACED. I BOUGHT THIS VAN HOPING IT WOULD BE A SAFE AND RELIABLE VAN FOR MY FAMILY TO ENJOY FOR A LONG TIME IT HAS LOW MILES AND I HATE TO GET RID OF IT. I AM AT THE POINT THOUGH THAT I KEEP PUTTING MONEY INTO IT THINKING WE WILL BE ABLE TO BE SAFE AND NEXT THING YOU KNOW SOMETHING ELSE IS WRONG. I FEEL NISSAN SHOULD RECALL ALL MODELS AFFECTED AND FIX THIS PLASTIC TENSIONER ON THE METAL CHAIN, THEY KNOW BETTER THIS IS A WAY FOR THEM TO BECOME RICHER OFF THE PEOPLE THAT TRUSTED THEM. NEVER WILL MY FAMILY OR FRIENDS BUY NISSAN AGAIN> SINCE THIS HAS HAPPENED I HAVE TALKED WITH MANY PEOPLE THAT OWN OR HAVE OWNED A QUEST AND THEY WERE NOT HAPPY EITHER. PLEASE START A INVESTIGATION BEFORE WE LOSE A LIFE. *TR

NHTSA ID

10504244

Incident

Aug 20, 2012

Mileage

71,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A LOUD NOISE AND THE WARNING LAMPS FOR THE ABS SYSTEM AND TRACTION CONTROLS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.

NHTSA ID

10467534

Incident

Jul 13, 2012

Mileage

102,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 136,000.

NHTSA ID

10457513

Incident

Nov 14, 2011

Mileage

120,000 mi

1). TRANSMISSION - 29,889 MI. TO PRESENT. SERVICED 6 TIMES. CONSTANTLY SHIFTS UP AND DOWN AT SCHOOL ZONE SPEED, LOUD CLUNK WHEN DECELERATING AT 40 MPH, LOUD CLUNK WHEN DECELERATING IN HIGHWAY EXIT CURVE. DEALER SAYS EVERYTHING IS WORKING TO SPECS...NOTHING FIXED. 2). BRAKES - 46,363 & 55,204 MI. NEW FRONT AND REAR BRAKES INSTALLED. AT 73,014 MILES VAN NEEDS NEW BRAKES AND ROTORS. 26,651 HIGHWAY MILES. WALLACE NISSAN SERVICE SAID NISSAN USED UNDERSIZED ROTORS FOR VEHICLE WEIGHT AND TIRE SIZE, HENCE NEED FOR FREQUENT REPLACEMENTS. 3). ELECTRICAL - 04/05/2010, 64,194 MI. THE VDC AND CK ENGINE LIGHTS CAME ON, VAN SPEED VERY ERRATIC...5 TO 40MPH ALL BY ITSELF, STALLED SEVERAL TIMES. DEALER COMPUTER DIAGNOSIS...FAULTY SENSORS IN CRANKSHAFT AND CAMSHAFT $209.07. 10/03/2011, 72,547 MI. SAME VDC AND ERRATIC SPEED. DEALER'S INITIAL DIAGNOSIS, FAULTY THROTTLE SENSOR, INSTALLED NEW SENSOR...SAME PROBLEM, UPON FURTHER INVESTIGATION DEALER FOUND THE ECM UNIT WAS TOTALLY CORRODED AND HAD TO BE REPLACED. $962.16. NISSAN MECHANICS SAY IT WAS A FAULTY DESIGN LOCATION OF THE ECM RIGHT UNDER THE WINDSHIELD WIPER COWLING WHICH ALLOWED WATER TO ENTER THE ECM, CORRODE IT AND CAUSE ITS EVENTUAL FAILURE. IN SUBSEQUENT YEAR MODELS OF THE QUEST, NISSAN MOVED THE ECM TO A MORE PROTECTED AREA. 4). ELECTRICAL - SLIDING REAR DOOR SENSORS CONTINUE TO FAIL AS THE DOOR SHUTS TO PREVENT INJURY TO A PERSON WITH A HAND IN THE WAY. SLIDING DOORS CONTINUE TO RATTLE EVEN AFTER 6 SERVICE VISITS TO FIX IT. 5). ELECTRICAL. REAR HATCH MOTOR AND LOCK MECHANISMS CONTINUE TO BREAK DOWN EVEN AFTER 6 SERVICE VISITS AND $1,164.94 IN REPAIR COSTS. 6). OTHER PROBLEMS INVOLVE: FAULTY BACKUP SENSORS, SERVICED 4 TIMES $285.88. SAME DRIVE BELTS REPLACED TWICE WITHIN 26,651 MILES AND $250.00, LEAKING SUNROOF AND SKYLIGHTS, NISSAN HAD TO REPLACE THE ENTIRE ROOF BECAUSE OF SEVERE RUST. OVERALL, VAN IS CRAP! *TR

NHTSA ID

10453249

Incident

Feb 1, 2006

Mileage

29,889 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIP WARNING LIGHT ILLUMINATED, CAUSING THE BRAKES TO FAIL WHEN APPLIED. THE CONTACT HAD TO CONSTANTLY PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INSPECTED THE LINES AND THE BRAKES BUT COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,081.

NHTSA ID

10426397

Incident

Sep 1, 2011

Mileage

107,081 mi

BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR

NHTSA ID

10353620

Incident

Sep 2, 2010

Mileage

95,000 mi

CAR VIBRATES BADLY WHILE BRAKING. HAS BEEN TO DEALER THREE TIMES FOR PROBLEM BUT NOT FIXED. *TR

NHTSA ID

10340472

Incident

Mar 14, 2008

Mileage

60,000 mi

WHENEVER WE HIT THE BRAKES OUR 2004 NISSAN QUEST SHUTTERS AND SHAKES. WE FIRST REPORTED THE PROBLEM AT ABOUT 23,000 MILES. VAN HAS BEEN TO THE DEALER AT LEAST 5 TIMES FOR THIS PROBLEM. MECHANIC CAN NEVER FIND ANYTHING WRONG. ON OUR OWN WE HAVE REPLACED THE FRONT ROTORS WHEN IT WAS DISCOVERED BOTH ORIGINAL ROTORS HAD WARPED, REPLACED THE BRAKE PADS THREE TIMES, AND TURNED THE ROTORS 6 MONTHS AFTER REPLACING THEM (79K MILES). VAN GOES BACK INTO THE DEALER NEXT WEEK AGAIN TO HAVE THE PROBLEM ADDRESSED AGAIN AS IT HAS GOTTEN WORSE. I AM STATIONED WITH THE MILITARY AWAY FROM HOME, AND MY WIFE USES THE QUEST AS HER ONLY TRANSPORTATION WITH OUR TODDLERS, OLDER CHILDREN, AND GUESTS. VAN NOW HAS 114K MILES. *TR

NHTSA ID

10335758

Incident

May 30, 2010

Mileage

23,000 mi

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF AT LEAST 55 MPH AND APPLYING THE BRAKE, THE VEHICLE WOULD ABNORMALLY SHAKE AND VIBRATE VIOLENTLY. IN ADDITION, THE VEHICLE WAS ALSO PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 10 TIMES AND THE DEALER WOULD ONLY ADVISE THERE WERE NO FAILURES IN THE VEHICLE. THE DEALER CONTRIBUTED THE FAILURE TO THE CONTACTS MANNER OF DRIVING THE VEHICLE. THE BRAKES WERE REPLACED FIVE TIMES IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. THE CONTACT STATED THE BRAKES NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 40,330 AND THE CURRENT MILEAGE WAS APPROXIMATELY 104,000.

NHTSA ID

10330407

Incident

Apr 27, 2007

Mileage

40,330 mi

I HAVE A 2004 NISSAN QUEST I HAVE TO REPLACE THE ROTORS ABOUT EVERY 5,000 MILES BECAUSE THEY WARP AND CAUSE THE VEHICLE TO SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM HAS ALSO CAUSED DAMAGE TO THE WHEEL BEARINGS. IT SEEMS THAT THE BRAKE ROTORS ARE TO SMALL FOR THE VEHICLE. I CANT AFFORD TO KEEP REPLACING THE ROTORS AND BRAKES IT IS UNSAFE FOR ME AND MY FAMILY. I CONTACTED NISSAN BUT THEY WONT DO ANYTHING, THERE ARE REPORTS OF THIS PROBLEM ALL OVER THE INTERNET. *TR

NHTSA ID

10310148

Incident

Jan 1, 2008

Mileage

50,000 mi

THE BRAKES HAVE TO BE CHANGED AT LEAST 3-4 TIMES A YEAR, AND ROTORS HAD TO BE CHANGED BECAUSE THEY WERE ABOUT A 1/2 IN. GONE. STEERING WHEEL BEGAN TO SHAKE EVERY TIME I HAD TO BRAKE. BRAKES NEVER STOP SQUEAKING. FINALLY HAD TO PUT NEW CALIPERS IN ABOUT A WEEK AGO I FINALLY THOUGHT MY BRAKES WOULD BE WORKING FINE AGAIN. WORKED GOOD FOR ONE DAY, SQUEAKING CAME BACK EVERY TIME I BRAKE, STILL HEAR SCRAPPING NOISE FROM THE BRAKES. ONE PROBLEM AFTER ANOTHER WITH THIS CAR. WHEN IT RAINS FROM FRONT WINDOW LEAKS INTO THE GLASSES HOLDER SINCE I PURCHASED THE CAR. YESTERDAY THE PASSENGER SLIDING DOOR HAS A HOOK AT THE BACK OF THE DOOR WHEN IT CLOSES IT HOOKS TO IT ALSO, THE PIECE FELL INTO THE DOOR NOW THE DOOR DOES NOT CLOSE RIGHT. THE SENSOR THINKS THE DOOR IS OPEN SO NOW THE BOTTOM LIGHTS STAY ON. THIS WAS THE WORSE PURCHASE I MAY HAVE DONE. SINCE I BOUGHT THE CAR ITS BEEN PROBLEMS KNOW WONDER THEY ONLY GAVE A 3 YEAR WARRANTY ON IT. SOMETIMES I PUT MY CAR IN DRIVE AND IT FAILS TO TAKE OFF, SO I HAVE TO PUT TURN IT OFF WAIT A FEW SECONDS THEN TRY IT AGAIN. SO WHAT IS NEXT TO FAIL? EVEN THE BACK PANEL THAT COVERS THE LIGHTS NEAR THE LICENSE PLATE FELL OFF. MY BIGGEST PROBLEM I WORRY ABOUT IS THE BRAKES BECAUSE I HAVE 5 KIDS I REALLY THINK THIS IS A DEFECT ON THIS CAR AND FROM WHAT I READ I AM NOT ALONE ON THE BRAKE ISSUE. I REALLY THINK THEY HAVE TO DO SOMETHING ABOUT THE BRAKES. *TR

NHTSA ID

10276708

Incident

Apr 9, 2009

Mileage

10,000 mi

VAN WAS IN SERVICE TO REPAIR A BROKEN CD PLAYER. DURING THE VISIT, THE DEALER PERFORMED A FREE 21 POINT INSPECTION, AND FOUND EXCESSIVE WEAR ON THE BRAKE PADS. THE BRAKE PADS WERE CHANGED AND ROTORS RESURFACED 6,000 MILES AGO. THE VAN HAS ONLY 21,000 MILES. THIS IS THE THIRD SET OF BRAKE PADS THAT HAD TO BE REPLACED. IN ADDITION, ROTORS WERE RESURFACED TWICE AND REPLACED INITIALLY AT 4,000 MILES. THE FIRST OCCURRENCE AT 4,000 MILES WAS COVERED UNDER WARRANTY. SECOND INCIDENT, WHICH OCCURRED AT 15,000 WAS NOT COVERED, CITING THAT IT WAS A WEAR ITEM. THE RECENT OCCURRENCE AT 21000 MILES WHICH REQUIRED NEW SET OF PADS AND RESURFACING OF THE ROTOR WAS TAKEN CARE BY THE DEALER AS A GOODWILL GESTURE. NISSAN NEEDS TO ADDRESS THE CONCERNS OF PUBLIC SAFETY. PROPER AGENCY SHOULD ALSO LOOK INTO THIS MATTER FURTHER, BECAUSE IT IS DEFINITELY A SAFETY CONCERN. *TR

NHTSA ID

10231674

Incident

Jun 18, 2008

Mileage

22,045 mi

BETWEEN THE DATES OF FEB 10-17, 2008; MY 2004 NISSAN QUEST MINIVAN BEGAN TO EXPERIENCE SOME ELECTRICAL ISSUES. THE TCS, SLIP, AND ABS LIGHTS CAME ON IN THE DASH AND A HUMMING NOISE WAS COMING FROM MY ENGINE. I TOOK MY VEHICLE TO THE DEALERSHIP (WERE I PURCHASED IT FROM), AND AS I PULLED INTO THE LOT THE LIGHTS WENT OFF (FEB 28). THE SERVICE REP. TOLD ME THE INFORMATION SHOULD BE STORED IN MY VAN'S COMPUTER SYSTEM. I PAID $97.40 FOR THE DEALERSHIP TO HOOK MY CAR UP FOR A DIAGNOSTIC CHECK ONLY TO BE TOLD THAT ABS SYSTEM PUMP AND MODULE ASSEMBLY NEEDED TO BE REPLACED AT A COST OF $1790. THE SERVICE REP ALSO TOLD ME THAT WHAT EVER WAS CAUSING THE HUMMING NOISE WOULD BE REPAIRED. ONLY A TEMPORARY FIX, BECAUSE ON MY WAY BACK HOME THE NOISE STARTED AGAIN. HE ALSO TOLD ME THAT MY BRAKES WERE FUNCTIONAL BUT MY ABS UNIT DID NOT AFFECT MY NORMAL BRAKES. UNTIL I COULD HAVE THE REPAIRS DONE, AND WITH NO OTHER MEANS OF TRANSPORTATION, I CONTINUED TO DRIVE MY VAN. I CALLED BACK TO THE DEALERSHIP AND ASK IF THERE WAS ANYWAY FOR THEM TO DISCONNECT THE ABS SYSTEM BECAUSE IT WAS CONTINUING TO DRAIN MY BATTERY. AND I WAS TOLD NO, THE ONLY WAY WAS TO HAVE THE REPAIRS DONE. ON MARCH 8, I PART MY VAN AND THREE HOURS LATER I RETURNED TO MY VAN AND IT WOULD NOT START. SO IT HAD TO HAVE MY CAR JUMP STARTED AND EVER SINCE THEN HAVE HAD TO REMOVE THE TERMINALS FROM THE BATTERY WHEN I AM NOT USING THE VAN. ON FEB 14, SEVERAL OTHER ISSUE CAME ABOUT: 1. SPEEDOMETER STOPPED WORKING 2. ODOMETER STOPPED WORKING 3. AIR CONDITIONER STOPPED WORKING SO ONCE I PULLED OVER, I ATTEMPTED TO START MY VEHICLE AND IT WOULD CONTINOUSLY START AND STOP. SO I MADE THE DECISION TO LEAVE THE VAN WHERE IT WAS PARKED. TWO DAYS LATER I RETURNED TO FIND OUT THAT THE VAN HAD ACTUALLY CAUGHT ON FIRE THE ON SATURDAY FEB. 15. SO WHAT AM I TO DO.........? *TR UPDATED

NHTSA ID

10221369

Incident

Feb 10, 2008

Mileage

97,273 mi

I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB

NHTSA ID

10184668

Incident

Mar 8, 2007

Mileage

40,000 mi

THE BRAKES STARTING MAKING A LOUD RUBBING SOUND. THE VEHICLE HAS LESS THAN 35,000 MILES SO I TOOK IT INTO THE DEALERSHIP. THEY SAY ALL THE PADS NEED REPLACED AND A ROTOR NEEDS REPLACED. THIS IS THE THIRD NISSAN BUT FIRST QUEST AND I HAVE PUT OVER 50,000 ON THOSE VEHICLES WITHOUT ISSUES. THEY SAY IT IS NOT COVERED UNDER THE WARRANTY BECAUSE OF NORMAL WEAR BUT I DO NOT BELIEVE THAT THIS QUICKLY CAN BE NORMAL WEAR. *NM

NHTSA ID

10179454

Incident

Jan 23, 2007

Mileage

34,900 mi

FRONT BRAKE ROTORS REPLACED AT 4000 MILES DUE TO STEERING WHEEL SHIMMY WHEN BRAKE IS APPLIED. PROBLEM RESURFACED AT 11000MILES. BROUGHT TO DEALER FOR THE SAME COMPLAINT AT 15000 MILES. THEY FOUND ROTORS RUNOUT FOR BOTH THE FRONT AND REAR TO BE EXCESSIVE. RESURFACED FOUR ROTORS AND CHANGED BRAKE PADS. DEALER DID NOT COVER UNDER WARRANTY CITING THAT IT WAS A WEAR ITEM. IT APPEARS AS THOUGH THE PARTS ARE NOT UP TO SPECIFICATION ESPECIALLY WITH THE FAILURE AT 4000 MILES. NISSAN NEEDS TO ADDRESS THAT PROBLEM. TWO OCCURANCES WITHIN 10000 MILES IS NOT THE NORM. THE ROTOR THICKNESS FOR THE SUBSEQUENT MODEL IS THICKER THAN ONE USED ON THE 04 MODEL. *NM

NHTSA ID

10175647

Incident

Dec 6, 2006

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH AND WHEN DEPRESSING THE BRAKE PEDAL, A SCRAPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE MANUFACTURER EXPRESSED THAT THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 2/12/2007 - THE CONSUMER HAD AN 1993 QUEST FOR 11 YEARS. HE EXPLAINED THAT THE 2004'S BRAKES ARE SOFTER THAN THE 1993 MODEL. THE 2004'S BRAKES ARE THE SAME SIZE AS THE 1993 QUEST EVENTHOUGH THE WEIGHT HAS INCREASED BY ALMOST 1000 LBS. THE 2007'S BRAKE SIZE HAS BEEN INCREASED. *NM

NHTSA ID

10175210

Incident

Nov 1, 2006

Mileage

20,000 mi

I AM VERY UNHAPPY WITH THE 2004 NISSAN QUEST. I HAVE HAD TO BRING IT TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE I BOUGHT IT WITH 12 MILES IN SEPTEMBER 2004. I THOUGHT THAT THE NISSAN NAME WOULD BE AS GOOD AS THE TOYOTAS THAT I HAVE BOUGHT, WHICH HAVE LASTED WITHOUT TRIPS TO THE DEALER EVERY FEW THOUSAND MILES. THIS COMPLAINT IS BASED ON HAVING TO REPLACE THE BRAKES AND ROTOR AT 29,000 MILES; IT WAS JUST THE STRAW THAT BROKE THE CAMEL'S BACK. ONCE I LOOKED INTO THE COMPLAINTS LISTED, I REALIZED THAT THIS COULD BE A DESIGN FLAW. WHEN I INQUIRED OF THE SERVICE MANAGER ABOUT THE BRAKES WEARING SO QUICKLY, HE STATED IT IS A HEAVY VEHICLE AND IT ALL DEPENDS ON HOW YOU DRIVE. HE STATED THAT SOME PEOPLE'S BRAKES ON THIS SAME MAKE AND MODEL WEAR OUT EVEN SOONER, AS IF THIS WAS SOME CONSOLATION TO ME. WELL, I HAVE BEEN DRIVING FOR 19 YEARS, AND I HAVE NEVER HAD A BRAND NEW VEHICLE NOT ONLY WEAR THROUGH BRAKE PADS SO QUICKLY, BUT RIGHT TO THE ROTORS WITHOUT WARNING!! THAT'S WHAT INFURIATES ME THE MOST; ONCE I HEAR A SIGN THAT THE BRAKE PADS ARE THINNING, I GET THE BRAKES REPAIRED IMMEDIATELY BECAUSE I AM AWARE THAT IF THEY ARE WORN TO THE ROTORS, THEN THE REPAIR COSTS THREE TIMES AS MUCH. *NM

NHTSA ID

10174230

Incident

Oct 24, 2006

Mileage

29,000 mi

VEHICLE ABS LIGHTS, SLIP LIGHT AND VSD LIGHT ACTIVATED AND VEHICLE LOST BRAKING SYSTEM TO MANUAL FROM POWER. *JB

NHTSA ID

10174163

Incident

Nov 22, 2006

Mileage

26,000 mi

BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB

NHTSA ID

10169798

Incident

Jan 22, 2004

Mileage

4,000 mi

ROTORS ARE BAD. HAD THE FRONT ONES REPLACED WHEN THE VEHICLE WAS AT 4000 MILES. AT 16000 MILES WERE WARPED AGAIN, AS WELL AS THE REAR ONES. ALL 4 WERE TURNED AND NEW BRAKE PADS PUT ON AT APPROXIMATELY 24000 MILES. AT APPROXIMATELY 29000-30000 MILES, ALL 4 WERE WARPED AGAIN. NEW ROTORS PUT ON THE FRONT ONLY(DUE TO THE OUTRAGEOUS COST OF NEW ONES), AND IT HAS NOW ONLY BEEN A FEW THOUSAND MILES AND I BELIEVE THE FRONT ROTORS ARE STARTING TO GO BAD AGAIN. *NM

NHTSA ID

10167909

Incident

Apr 13, 2004

Mileage

4,000 mi