2021 Nissan Rogue Owner Complaints

2021 Nissan Rogue — VIN [XXX]. The electric power steering warning light illuminated while driving. The steering wheel became extremely stiff and difficult to turn, causing a significant increase in steering effort. This appears to be a sudden loss of power steering assist. I am concerned about loss of steering control and believe this may be a safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755685

Incident

Aug 6, 2026

I was driving on I25 south towards Albuquerque. I was changing lanes and another vehicle slammed into me causing me to crash into the guard rail. I was going 75 miles per hour at the time and my air bags did not deploy and my vehicle is very likely totaled. Due to airbags not deploying my head hit the steering wheel and window many times. The vehicle is available for inspection if requested.

NHTSA ID

11755649

Incident

Aug 7, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel/engine vapor ventilation system in the driver-side engine bay is leaking raw fuel fumes into the fresh air intake. Yes, the vehicle and all components are available for inspection upon request. How was your safety or the safety of others put at risk? Inhaling continuous raw gasoline fumes while driving and idling causes physical distress, including severe headaches, burning eyes, and dizziness, creating a driving hazard. The unaddressed raw fuel leak under the hood also poses an elevated fire safety risk. Has the problem been reproduced or confirmed by a dealer or independent service center?Pinnacle Nissan previously confirmed a fuel leak and replaced the fuel tank and lock ring assembly. ABC Nissan inspected the vehicle for over a week, confirmed testing was conducted, but reported they were unable to pinpoint the engine bay leak source. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Pinnacle Nissan and ABC Nissan service departments under active Nissan Consumer Affairs Case #56847990. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or dashboard messages appeared. The symptom is a persistent raw gasoline smell coming through the front dashboard HVAC vents while driving and idling, which began prior to any repairs and continues to persist on this Certified Pre-Owned vehicle.

NHTSA ID

11754829

Incident

Jun 16, 2026

The left headliner above the small rear window is wet/stained after heavy rain or a car wash. I have had this issue previously with the front left headliner and the clips were replaced. The same issue is occurring with the rear left headliner now. The risk of mold exposure, water damage, etc. is high.

NHTSA ID

11753373

Incident

Jul 28, 2026

Hi, smell a very strong gas smell inside the cabin. And it doesn't matter if the fuel tank is full are nearly empty.

NHTSA ID

11752877

Incident

Jul 8, 2026

I was driving my 2021 Nissan Rogue on the highway, returning from the airport after picking up a friend, when the check engine light illuminated and the vehicle began jerking on acceleration. The vehicle lost power and would only move very slowly, leaving me traveling well below highway speed in active traffic. This created an extremely dangerous situation, as surrounding vehicles were approaching at full highway speed while my vehicle could not accelerate or maintain a safe speed. The vehicle also appeared to be running hot. I did not feel safe continuing to drive the vehicle, so I stopped driving it and had it taken to Crest Nissan of Frisco (Frisco, TX) for diagnosis. The dealership retrieved diagnostic trouble codes P1217 (engine overheat) and P0300 (random/multiple cylinder misfire). Upon inspection, they found low coolant, pressure-tested the cooling system, and confirmed that coolant is entering multiple cylinders, causing the misfire and overheating. The dealership states the engine cannot be repaired and the long block engine assembly must be replaced, at a quoted cost of $6,955.49. The vehicle is barely outside the manufacturer's warranty by time and mileage. There was no warning prior to this failure, and the vehicle has been properly maintained. This is an internal engine failure (coolant intrusion into the cylinders), not a maintenance-related issue. I am aware of other 2021 Nissan Rogue owners reporting the same failure — coolant entering the cylinders/mixing with oil, misfires, overheating, and dealers requiring full engine replacement shortly after warranty expiration. This defect presents a serious safety hazard: sudden loss of power and inability to accelerate in highway traffic creates a significant risk of a rear-end collision.

NHTSA ID

11750688

Incident

Jul 3, 2026

I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles. The rear driver AND passenger side door lock actuator failed, causing the rear doors to no longer lock or unlock electronically using either the key fob or the interior power door lock switch. The door must now be operated manually from the inside, no one can freely open the doors from the outside. I have to crawl in the backseat to open the doors. This creates a safety concern because, in an emergency, a rear passenger may not be able to quickly exit the vehicle if the door cannot be unlocked electronically. This failure affects a rear passenger door and could delay a child's or other passenger's ability to exit the vehicle quickly in an emergency if the electronic lock cannot be operated. It also creates a vehicle security concern because the door does not lock properly. I have found multiple reports from other 2021 Nissan Rogue owners describing the same rear door lock actuator failure at similar mileage. This appears to be more than an isolated incident. The vehicle has not been involved in an accident, and the failure occurred during normal use. 2) FAILED EGR VALVE: The EGR cooler has failed internally and is allowing engine coolant into the combustion chambers. The vehicle experienced a sudden engine malfunction related to an EGR (Exhaust Gas Recirculation) system failure. The diagnostic trouble code was P0401 –and was diagnosed with an EGR cooler failure causing coolant to leak into the combustion chambers. While driving, the vehicle displayed “Engine Malfunction-Power Reduced-Service Now.” The car went into reduced power mode, significantly limiting acceleration and normal vehicle operation, creating dangerous driving conditions. A sudden reduction in engine power on a highway or in traffic presents a significant safety hazard. Please investigate a recall.

NHTSA ID

11750328

Incident

Jul 10, 2026

While driving car will not let me accelerate and it hesitates while driving kind of a jerking if trying to accelerate. The AC blows hot air the check engine light is on I only had the car for two months purchased from dealership

NHTSA ID

11748324

Incident

Jul 4, 2026

I am reporting a strong gasoline odor inside my 2021 Nissan Rogue. The smell is noticeable both while driving and after the vehicle has been parked, and it is strong enough to enter the passenger cabin. This condition raises serious safety concerns because the odor may indicate a fuel system leak or another defect that could increase the risk of fire or expose occupants to harmful gasoline fumes. The smell is persistent and has not gone away. I believe this issue presents a significant safety hazard to myself, my passengers, and others on the road. I request that the NHTSA investigate this issue to determine whether it is a widespread defect affecting 2021 Nissan Rogue vehicles and whether a safety recall or other corrective action is warranted. Vehicle Information: * Year: 2021 * Make: Nissan * Model: Rogue I am submitting this complaint because I am concerned about the potential risk of fuel leakage, fire, and exposure to gasoline vapors while operating the vehicle.

NHTSA ID

11748239

Incident

Jul 2, 2026

Had to replace engine around 136000 and pay for it out of pocket. I am finding other people with the same model and year having this same issue This is what they said "verified cel was on. vehicle was running really bad, there was no coolant in the reservoir, i pulled spark plugs and inspected all the cylinders, cylinders 3 & 4 spark plugs were covered in fluid and were black. i used combustion checker to test coolant in cooling system and found there was combustion gases in the coolant. i then filled up coolant pressure tested while using borescope to check the cylinders, and i found cylinders 3 & 4 are actively leaking coolant from head gasket. there looks to be a gap between both cylinders like the head and or block is warped from over heating. will need engine replacement and transfer of all necessary parts"

NHTSA ID

11743924

Incident

Apr 20, 2026

As I am driving on the freeway my drivers assistance is taking control of my steering and steering me either sharp to the left or right and then I can’t move the steering wheel for about 10 seconds at a time

NHTSA ID

11743130

Incident

Jun 9, 2026

The contact owns a 2021 Nissan Rogue. The contact stated while driving at 20 MPH, a another vehicle collied with the right passenger side. The contact stated that no air bags were deployed in his vehicle. The contact stated sustained injuries brushing to the lower stomach, her right breast and within her chest no visible brushing, however she does suffer from on going chest pains . Medical attention was required as she went ER to be checked out via her husband. The contact stated that a police report was filed, however the police report was not avaiable at this time of complaint. The vehicle was drivable from the scene. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

NHTSA ID

11740928

Incident

May 24, 2026

Mileage

96,000 mi

The contact owns a 2021 Nissan Rogue. The contact stated while her husband was driving 75 MPH in the far-left lane, with the contact in the front passenger's seat, the vehicle completely lost power steering functionality in heavy traffic. Both the contact and her husband were significantly frightened. The contact's husband was able to drive to the right lane and pulled over to the side of the road. The vehicle was towed to the dealer, where it was determined that the entire power steering assembly needed to be re placed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 79,000

NHTSA ID

11740301

Incident

Apr 30, 2026

Mileage

79,000 mi

The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle's sunroof glass panel had suddenly shuddered outwards after a loud bang was heard. The local dealer was contacted. The vehicle was taken to an independent service center, where it remains for further repairs via the insurance provider. In addition, the contact stated that the sudden event caused severe mental distress; however, medical attention was not sought. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

NHTSA ID

11739061

Incident

May 20, 2026

Mileage

18,000 mi

The backup camera stopped working. Vehicle taken to Buckeye Nissan in Ohio and rear hatch cover removed and a significant amount of water discovered in the rear hatch exposing the camera to this water has short circuited the camera disabling it. Tech checked the wire leading to the camera and reports that it has no power. Only option from 2 Nissan dealers is to replace the entire rear hatch at a cost of over $5000. Water penetration is coming in from the rear wiper which has a rubber gromet around it that is not water tight allowing a significant amount of water to short out the cameras on the 2021 Nissan Rogues. Common problem according to all of the Nissan forums online.

NHTSA ID

11738695

Incident

Sep 1, 2025

The contact owns a 2021 Nissan Rogue. The contact stated she was involved in a crash, stated she was going 30 MPH, when suddenly a parked vehicle back out and T-boned the right side of the straight down the middle almost causing the vehicle to flip over. The vehicle rolled a bit forward after the Collison. The air bags did not deploy. The vehicle was drivable although damage was moderate. No warning light's were illuminated. A police report was filed. Three passengers were injured, The driver, The front passenger, and the back passenger. The driver sustained injures to the neck and shoulders, complains of sourness on her back, The front passenger sustained a injury on his right shoulder, and the back passenger sustained a injury on the right side of her ear and head. Medical treatment was provided for all injured parties. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 101,000.

NHTSA ID

11738008

Incident

May 9, 2026

Mileage

101,000 mi

My Nissan Rogue Platinum 2021 not want to start I call a AAA they check the batery but the batery was new 3 months I have to call a tow truck and bring it to Nissan dealer on university dr in hunstville Alabama they keep the car for 3 days the call me and said that was the starter and also that the coolant get in to the motor that the car need a new motor that cost 9,000 dollars plus the starter 1442 I asking how is possible I bring the car for service all a time and not body touch the car just the dealership service department im sure this problem is a manufacturer problem because we pay 65000 thousands for this car we pay 781.11 at months we still owe 18600 and this motor is gone that is impossible we need help we are seniors retired and disability we don't have almost 11,000 thousands dollars for fix something that we don't do can someone help in this situation?

NHTSA ID

11736904

Incident

May 5, 2026

The vehicle was puttering and smoking from the exhaust. At first the mechanic thought it was a head gasket, but with further investigation it was the coolant/exhaust. The vehicle stalled out multiple times, twice while driving and once in a grocery store parking lot.

NHTSA ID

11736077

Incident

Apr 28, 2026

The failure involves the AWD drivetrain system, specifically the rear differential assembly and previously the electromagnetic AWD coupler. The vehicle developed significant shuddering and vibration during acceleration from a stop and while turning at low speeds. A Nissan dealership has confirmed metal contamination within the AWD system and recommended replacement of the rear differential. The vehicle has not yet been repaired and is available for inspection upon request. This condition creates unpredictable acceleration and hesitation, particularly when entering traffic or making turns. The vehicle does not respond consistently to throttle input, which poses a safety risk by limiting the driver’s ability to accelerate as expected and avoid potential hazards or collisions. The issue has been confirmed by both an independent mechanic and a Nissan dealership. The independent mechanic identified abnormal debris during fluid service and suspected a drivetrain issue. The dealership later confirmed excessive metal contamination in the AWD system. The vehicle has been inspected by an independent mechanic and a Nissan dealership. The manufacturer has not physically inspected the vehicle but has been contacted through Consumer Affairs. No warning lights or messages appeared. Symptoms began around November 2025 at approximately 80,000 miles and have progressively worsened.

NHTSA ID

11735863

Incident

Nov 26, 2025

The contact owns a 2021 Nissan Rogue. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact inspected under the hood, and noticed that the coolant reservoir was bubbling. The check engine warning light illuminated. In addition, the contact that the coolant reservoir was low, however no indication of a coolant leak. The contact replaced the battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,500.

NHTSA ID

11735829

Incident

May 4, 2026

Mileage

143,500 mi

I have been dealing with a loud grinding noise at low speeds when braking since 3 months after purchase. We have been to the dealership multiple times over the issue. The dealership can hear the noise but are unable to fix the problem. I fear it’s a safety issue and may cause brake failure as it’s super loud especially on steep hills. Rotors have been resurfaced and brakes replaced.

NHTSA ID

11735334

Incident

Dec 1, 2024

4/8/26 I took my car to a Nissan dealership for low coolant issues. I agreed to pay a 225 diagnostic fee. Nissan held my vehicle for 2 days eventually giving me the car back stating nothing was wrong. The car was returned to me in worse condition than before with white smoke and starting was rough. I called them to inform them as well as making a new appointment. They did a 2nd diagnosis allegedly. Now I need an entire engine and they have active recalls for the same year model for the exact same issues but won’t consider my car to be part of the recall. They allowed me to continue to drive my vehicle when it obviously needed repairs. Nissan is accepting zero responsibility! I need assistance.

NHTSA ID

11735029

Incident

Apr 8, 2026

All four door locks are now inoperable. Doors do not respond to normal locking and unlocking features. Doors lock and unlock randomly making this a safety concern for those in the vehicle. NIssan is well aware of this ongoing problem and have issued several Technical Services Bulletins as a result, but have refused to take responsibility for this safety concern.

NHTSA ID

11734346

Incident

Dec 1, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a rear-end collision, as the vehicle becomes a stationary or slow-moving hazard in active traffic without warning. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: I have experienced the failure repeatedly. Although I contacted a Nissan dealer, they stated they could not verify or perform the repair because my VIN is not currently listed in the R21B8 recall database, despite the vehicle exhibiting the exact symptoms described in that campaign. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, it has not been officially inspected by the manufacturer yet because they claim the vehicle is not part of the current recall population. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: The symptoms include engine hesitation during acceleration, difficulty starting, and sudden stalling. These symptoms first appeared at approximately [ No warning lights or "Check Engine" messages appeared prior to the engine stalling.

NHTSA ID

11732537

Incident

Jan 2, 2026

The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances. Hard reset by turning off car is required and works in some cases. This is a serious safety risk and could cause an accident resulting in injury or death. Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before they would consider fixing the system. (That is not possible when you are nowhere near a Nissan dealership, nor would you be able to navigate there with a frozen system. This problem has been reported by many Nissan owners and Nissan Corporate refuses to fix the problem There is a case opened at Franklin, Tn corporate. [XXX] in Dispute Resolution is reachable @ [XXX] Case No: [XXX]. Previous assigned case [XXX] by [XXX] in executive services. The screen simply freezes and all navigation is lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11731102

Incident

Feb 1, 2024