Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Nissan Xterra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY 2002 NISSAN XTERRA'S AIRBAGS FAILED TO DEPLOY IN A COLLISION WITH A TELEPHONE POLE AT APX. 45 MPH. THE ACCIDENT WAS ON A BADLY MAINTAINED CITY STREET, THE STEERING HAS BEEN PROBLEMATIC EVEN THOUGH I HAD AN ALIGNMENT DONE APX. 6 MO.S AGO.
VEHICLE WAS WRECKED ON A DIRT ROAD. THE VEHICLE ROLLED FOUR TIMES AND WAS TOTALED; THE AIRBAGS DID NOT DEPLOY. DRIVER WAS THE ONLY PERSON IN THE CAR SO PASSENGER SIDE AIRBAGS NOT DEPLOYING IS NOT A SURPRISE. DRIVER WAS SEVERELY INJURED FROM ACCIDENT, INCURRING SIGNIFICANT MEDICAL COSTS AS WELL AS JOB LOSS.
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING 30 MPH, ANOTHER DRIVER CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
THE VEHICLE STARTED TO SPUTTER AND THE ABS AND AIRBAG LIGHTS STARTED TO COME ON. WHEN THE GEARS SHIFTED UP, IT STARTED TO RESIST ACCELERATION AND LOSING TRANSMISSION POWER. STARTED TO SHIFT DOWN AND COAST. PULLED OVER TO THE SIDE AND THE VEHICLE SHUT OFF. WOULD NOT START BACK UP. *TR
TL*THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BECAME UNSTABLE AND THE DRIVER LOST CONTROL OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A GUARD RAIL CAUSING THE VEHICLE TO ROLL OVER TWICE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 02/05/15*LJ UPDATED 9/20/2017*CN
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 03V061000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
I WAS APPROACHING THE 'ON' RAMP WHEN XTERRA PULLED TO SIDE THEN FLIPPED OVER 3X.THERE ARE 4 RECALLS;3 MAY HAVE CONTRIBUTED TO ROLLOVER. *TR
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
I HAD A CRASH FALLING A SLEEP BEHIND THE WHEEL HITTING A TREE AND A WALL THE AIR BAGS FAILED TO DEPLOY ON MY 2002 NISSAN EXTERRA. *TR
THE AIR BAG WARNING LIGHT BEGAN BLINKING ON MY 2002 NISSAN XTERRA. I FOUND THAT THE CAR HAD A RECALL. NISSAN AND IT'S DEALERS REFUSE TO MAKE THE REPAIR, CLAIMING THAT THEY HAD ALREADY DONE SO FOR A PREVIOUS OWNER IN 2003. *NM
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE DRIVER AND PASSENGER WERE WEARING SEATBELTS. THE DEALERSHIP WAS UNABLE TO DETERMINE WHY THE AIRBAGS DEPLOYED. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING FURTHER INSPECTION. THE MANUFACTURER HAS BEEN ALERTED.
DT: THE CONTACT STATED THE DRIVER AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THIS WAS A REAR IMPACT. THERE WERE NO INDICATOR LIGHTS ON BEFORE THE CRASH TO INDICATE AIR BAG FAILURE. *AK THE CONSUMER STATED SHE ALSO HIT A FIRE HYDRANT. UPDATED 01/11/06. *JB
I OWNED A NISSAN XTERRA(02)4WD-I DROVE IT TO THE LASSEN NAT'L VOLCANIC PARK IN RED BLUFF,CA,I WAS ABOUT 300 FT FROM HIGHWAY 36 GOING TO THE PARK. IT WAS KIND OF CHILLY AND THE ROAD HAVE SOME SNOW ON IT. I WAS GOING SLOW ABOUT 13 TO 15 MILES, BECAUSE I'M NOT FAMILIAR WITH THE ROAD, I WAS THINKING I'LL PUT ON FOUR WHEEL DRIVE,BUT I HAVE TO STOP THE CAR AND TRANSFER IT TO 4WD-WHEN I STARTED SLIDING TOWARDS THE MOUNTAINSIDE,SO STEPPED ON THE BRAKES(ABS) BUT I KEPT ON SLIDING, I DID NOT STEER IT TO THE OPPOSITE DIRECTION,I JUST WENT WHERE THE WAS GOING WHICH IS TO THE RIGHT,THE VEHICLE DID NOT STOP. IT HIT THE THE MOUNTAIN SIDE TREES AND SNOW THEN IT ROLLED OVER. MY SON AND ME WERE SHAKEN AND I SMELLED THE GAS SO I TURN THE ENGINE, IT STILL RUNNING. WE GOT OUT OF THE CAR AND I CAN'T BELIEVE THAT WE SURVIVED THE CRASH- WE WERE WEARING OUR SEAT BELTS, WE GOT SOME BRUISE AN D BUMPS IN OUR HEAD,BUT A WEEK LATER I STILL FEEL ACHES AND PAINS-MY COMPLAINTS ARE THAT WHY DID OUR ABS DID NOT WORK AND THE AIRBAS DID NOT DEPLOY? LUCKY ENOUGH THAT WE WERE NOT ON THE SIDE OF THE OF THE DEEP CANYON WHEN IT HAPPENED. I ALWAYS MAINTAINED THAT CAR. *JB
PROBLEMS WITH CONTROL UNIT ON 2002 NISSAN XTERRA. *MR THE SRS LIGHT WOULD COME ON, THE FIRST DEALER REPLACED THE CONTROL PANEL BUT THE SECOND SERVICE DEALER SUGGESTED THAT THE PART WAS NOT REPLACED. THE CONSUMER FOUND THAT THE PROBLEM WAS DUE TO A FAULTY CONNECTOR. *SC *JB
THE AIR BAG LIGHT CONTINUES TO COME ON. THE DEALER SERVICE DEPT HAS REPLACED THE LEFT FRONT SEAT BELT(DRIVER) TONGUE ASSEMBLY, AS A WAY OF CORRECTING THE AIR BAG INDICATOR LIGHT. THIS WAS DONE ON 5-31-02. THE LIGHT CAME BACK ON, THAT SAME DAY, BEFORE I LEFT THE DEALERSHIP. THEY THEN RESET THE COMPUTER. ON 8-9-02, I RETURNED TO DELARSHIP AGAIN, THE AIRBAG INDICATOR LIGHT CAME BACK ON, 8-2-02. THE SERVICE DEPT ATTEMPTED TO CORRECT PROBLEM AGAIN BY: R&R PILLAR COVER TRIM TO CHECK SEATBELT PRETENSIONER. THEY FOUND HARNESS WAS IN A BIND & WAS TAPED SHORT FRM THE FACTORY. CUT AWAY TAPE & PULLED SOME SLACK IN WIRE. THEN ON 8-14-02, THE AIRBAG INDICATOR LIGHT CAME BACK ON AGAIN. I CALLED THE DEALERSHIP & ADVISED THAT WHEN I BRING CAR IN FOR REGULAR SERVICE ON 8-16-02, THEY NEED TO CORRECT THE AIRBAG INDICATOR LIGHT PROBLEM OR I WANT TO GET A REPLACEMENT VEHICLE. I ALSO CALLED THE NISSAN CONSUMER AFFAIRS DEPT, MY COMPLAINT# IS 3862334. I WAS ADVISED THEY WILL CONTACT THE DEALERSHIP & ASSIST THEM IN REPAIRING PROBLEM OR IF IT CANT BE REPAIRED, THEN THEY WILL TAKE THE NECESSARY STEPS TO BUY BACK THE VEHICLE. I RESEARCHED YOUR WEB SITE TODAY & FOUND: PE02-038, NISSAN XTERRA 2002 PROBLEM HAS PREV BEEN REPORTED FOR THE DRIVER'S AIRBAG SYSTEM MALFUNCTION. AT THIS POINT, I AM REQUESTING ASSISTANCE IN OBTAINING A NEW VEHICLE, SINCE IT APPEARS THIS MAY BE A PROBLEM FOR THE 2002 XTERRA'S THAT WERE PREV SOLD. THANK YOU FOR YOU ASSISTANCE.*AK
ABS LIGHT CAME ON WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER WHO STATED REAR PASSENGER SIDE WHEEL WAS ABOUT TO FALL OFF. INNER SEAL ON AXLE BEARING HAD FAILED. CONSUMER NOTICED GEAR OIL AROUND REAR PASSENGER SIDE TIRE. VEHICLE AT DEALERSHIP AT THIS TIME.*AK CONSUMER STATES THAT NOW THE AIR BAG LIGHT HAS ILLUMINATED, DEALER STATED THAT THE CONTROL MODULE AND THE COIL WIRE FOR THE DRIVERS SIDE AIR BAG NEEDED TO BE REPLACED. *SLC
WHILE APPLYING UNLOCK BUTTON ON THE KEYLESS REMOTE ENTRY WITHOUT WARNING HEARED A LOUD NOISE, CAUSING DRIVERS AIR BAG TO DEPLOY. *AK
WHILE DRIVING 35-40MPH VEHICLE WAS REAR ENDED AND PUSHED INTO ANOTHER VEHICLE, AND NEITHER DRIVER SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN VEHICLE. *AK *YH. THERE WERE 2 INJURIES.*JG
AIRBAG INDICATOR LIGHT STARTED TO BLINK DURING NORMAL DRIVING CONDITIONS. DEALER WAS CONTACTED. UPON DIAGNOSTIC READING, THE SAID THAT THE AIRBAG WOULD NEED TO BE REPLACED IF INDICATOR STARTED BLINKING AGAIN. THE LIGHT FUNCTIONED PROPERLY FOR THE REST OF THAT DAY, BUT THE LIGHT STARTED BLICKING AGAIN AFTER STARTING THE VEHICLE THE NEXT DAY. THE DEALER WAS CONTACTED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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