Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Nissan Xterra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE MAIN LEAF SPRING IN THE REAR SUSPENSION SHEARED OFF NEXT TO THE AXLE WHILE DRIVING. I WAS THE ONLY PERSON IN THE CAR AND THE TOTAL LOAD IN THE REAR OF THE CAR WAS APPROXIMATELY 100LBS. THE SPRING CAUGHT ON THE BRAKE LINE AS IT BROKE. MY ABS LIGHT CAME ON. THE REPAIRS HAVE NOT BEEN MADE YET. *TR
THE VEHICLE LEFT A COUPLE LARGE PUDDLES WHILE PARKED. DEALER IDENTIFIED THE PROBLEM AS A COMPLETELY FAILED REAR SHOCK, DUE TO CORROSION, AND RECOMMENDED IMMEDIATE REPLACEMENT OR RISK DIMINISHED HANDLING. AT 37,500 MI, THE 2002 MODEL YEAR VEHICLE WAS NO LONGER UNDER FACTORY WARRANTY SO BOTH REAR SHOCKS WERE REPLACED AT OWNER'S EXPENSE. *JB
RIGHT REAR SHOCK BROKE WHILE DRIVING 35 MPH. MANUFACTURER WAS NOTIFIED, AND THEY INFORMED THE CONSUMER THAT IT WAS CONSIDERED NORMAL WEAR AT 80,000 MILES.*AK
THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL #02V299000. THE CONSUMER NOTICED THE MECHANIC DID NOT PUT SEALANT ON THE ABS SENSOR. THE MECHANIC STATED HE DID EVERYTHING AS HE WAS TOLD. *JB
CAR PULLS TO THE RIGHT SINCE I BOUGHT IT. I TOOK IT TO THE DEALER SEVERAL TIMES ABOUT 4 TO DO AN ALIGNMENT AND STILL THE SAME ITS VERY DANGEROUS. *JB
THIS IS A VERY SOLID, AND STABLE VEHICLE IN THE SNOW AND ICE, (WITH STUDDED SNOW TIRES, ALL SEASON RADIALS ONLY WORK IN FLORIDA) IT HANDLES WELL, AND PERFORMS NICELY FOR A SMALL SUV. THE ONLY COMPLAINTS THAT I HAVE WITH THIS VEHICLE, IS THAT THE RIDE IS A BIT ROUGH. AND IT IS A BIT UNCOMFORTABLE FOR TALLER PEOPLE ON LONG RIDES. TO THOSE THAT ARE COMPLAINING ABOUT THE VEHICLE PULLING TO THE LEFT AND RIGHT. CURE #1, GET THE CAR ALIGNED. #2, CHECK THE ROAD YOU ARE DRIVING ON, THE TRACK WIDTH ON THE XTERRA IS NARROW, IT MAY BE CATCHING A GROOVE IN THE ROAD. #3 CHECK THE TIRE PRESSURES, TO COMPLAINTS ABOUT THE BRAKING....... HAVE THE BRAKES CHECKED, ROTORS, PADS, OR CALIPERS COULD BE STICKING. *NLM
WHILE DRIVING VEHICLE PULLS TO THE RIGHT OR LEFT. ALSO, WHEN BRAKING IT TENDS TO PULL ON EITHER SIDE MAKING IT HARD TO CONTROL. *JB
VEHICLE VIBRATES SO HARD THAT PASSENGER'S SEAT BACK VIBRATES AS IT THE SEAT IS BROKEN AND MAKES AN ANNOYING NOISE. CONTACTED DEALER THEY SAID THEY CAN NOT DO ANYTHING ABOUT IT. PLEASE PROVIDE ANY INFO YOU HAVE. *JB
I OWN A 13 MONTH OLD 2002 NISSAN XTERRA THAT HAS 32,600 MILES ON IT AND HAS NEVER BEEN DRIVEN OFF-ROAD. THE LEAF SPRING ON THE DRIVER'S SIDE BROKE AT THE REAR MOUNTING BOLT. LUCKILY WE CAUGHT IT IMMEDIATELY AND THE DEALER IS REPLACING IT UNDER WARRANTY. HAS THIS BEEN A PROBLEM WITH THE XTERRA AND SHOULD THE OTHER ONE BE REPLACED AT THE SAME TIME? THE DEALER CLAIMS TO HAVE LOOKED AT THE OTHER ONE AND SEES NO PROBLEM AT THIS TIME. I'M CONCERNED ABOUT THE SAFETY BECAUSE I DO A LOT OF HIGH SPEED DRIVING WITH MY DAUGHTER IN THE CAR. *NLM
WHILE DRIVING THE VEHICLE PULLS TO THE RIGHT, IF THE BRAKES ARE APPLIED AGGRESIVELY THE VEHICLE RUNS OF THE ROAD, AS A RESULT THE DEALER NOTICED THAT THE TIRES WERE BEGINNING TO FEATHER ON THE RIGHT SIDE. NLM
ABS LIGHT CAME ON WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER WHO STATED REAR PASSENGER SIDE WHEEL WAS ABOUT TO FALL OFF. INNER SEAL ON AXLE BEARING HAD FAILED. CONSUMER NOTICED GEAR OIL AROUND REAR PASSENGER SIDE TIRE. VEHICLE AT DEALERSHIP AT THIS TIME.*AK CONSUMER STATES THAT NOW THE AIR BAG LIGHT HAS ILLUMINATED, DEALER STATED THAT THE CONTROL MODULE AND THE COIL WIRE FOR THE DRIVERS SIDE AIR BAG NEEDED TO BE REPLACED. *SLC
VEHICLE VIBRATES SO HARD THAT PASSENGER'S SEAT MAKES AN ANNOYING NOISE, CONSUMER LOSES CONCENTRATION OF THE ROAD. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING VEHICLE PULLS TO RIGHT AND LEFT. ALSO WHEN BRAKING IT HAS A PULLING EFFECT. IN ADDITION, HAD PROBLEM WITH TIRES. *AK THE VEHICLE HAS TEMPERATURE CONTROL PROBLEMS. ALSO THE WINDSHIELD CRACKED. THE CD PLAYER MAKES NOISE AND THE RADIO MALFUNCTIONED. THE A/C SHORTED OUT. THE RIGHT REAR POWER WINDOW MADE NOISE WHEN ROLLING UP AND DOWN. CHECK THE ENGINE LIGHT CAME ON. *YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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