Other / unspecified
Filed Apr 25, 2021
MY WIFE'S CAR WAS IN NEED OF TWO FRONT TIRES SO I TOOK MY VEHICLE TO WHEELS 360- IT WAS THE ONLY SHOP OPEN AND I WAS CRUNCHED ON TIME. SHE IS AN EMT AND I AM AN EDUCATOR SO WE DO NOT HAVE MUCH SPARE TIME DURING THE WEEK. THE SHOP OVER CHARGED ME FOR TWO LOW QUANTITY TIRES. THERE WERE TWO WORKERS REPLACING THE TIRES ON MY VEHICLE. THE WORKER REPLACING THE WHEEL ON THE PASSENGER SIDE DAMAGED THE WHEEL STUDS BECAUSE HE WAS ON A HURRY. THE LEAD WORKER AND TWO OTHERS SPENT 2 HOURS TRYING TO FIX THE STUDS AND GET SOME OF THE LUG NUTS BACK ON. THEY MANAGED TO GET 5 OUT OF THE SIX ON. THEY INSISTED ON SENDING ME HOME WITH A WHEEL MISSING ONE LUG NUT. THEY ASKED ME TO COMEBACK TOMORROW OR SOME OTHER DAY TO FIX IT. IT WAS CLOSE TO 9 PM BY THAT TIME, AND I WAS FRUSTRATED. I DROVE HOME AND ON THE WAY HOME, THE CENTER HUB PLASTIC COVERING FELL OFF. IT EXPOSED THE AXLE/BEARING. I FEEL THAT VEHICLE IS UNSAFE TO DRIVE AND I DO NOT FEEL COMFORTABLE DRIVING MY TODDLER AROUND. SHOPS LIKE THE ONE MENTIONED SHOULD NOT BE ALLOWED TO OPERATE BECAUSE THEY COMPROMISE DRIVERS' SAFETY.I WOULD LIKE 1. A REIMBURSEMENT FOR THE OVERPRICED TIRES AND 2. MY VEHICLE PROPERLY SERVICED SO THAT IT'S SAFE TO DRIVE.THANK YOU FOR YOUR TIME AND CONSIDERATION.
- NHTSA ID
- 11413743
- Incident
- Apr 24, 2021
- Mileage
- 205,000 mi
Driver assistanceOther / unspecified
Filed Aug 14, 2020
TIRES ARE RECALLED AND CAUSE THE SPEEDOMETER TO REGISTER SLOWER THAN ACTUAL SPEED
- NHTSA ID
- 11349264
- Incident
- Aug 14, 2020
- Mileage
- 188,000 mi
Other / unspecifiedVisibility
Filed Feb 28, 2011
DEAR SIR/MADAM: MY VEHICLE HAS HAD THE FOLLOWING PROBLEM/FAILURE OF THE REARVIEW MIRROR SYSTEM, YET THE DEALER STATES IT MY RESPONSIBLE TO PAY TO FIX THE ITEM REGARDLESS OF A FORMALLY ISSUED SERVICE BULLETIN. IS THAT TRUE?? COPY OF SERVICE BULLETIN: MAKE : NISSANMODEL : XTERRAYEAR : 2001 MANUFACTURER : NISSAN NORTH AMERICA, INC. SERVICE BULLETIN NUMBER : 04133DATE OF BULLETIN : FEB 25, 2005 NHTSA ITEM NUMBER : 10012843 COMPONENT : VISIBILITY:REARVIEW MIRRORS/DEVICES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10384790
- Incident
- Jan 1, 2011
- Mileage
- 26,050 mi
Other / unspecified
Filed Nov 17, 2010
2002 NISSAN XTERRA, OVER THE LAST YEAR, WHEEL LUG NUTS HAVE BROKEN OFF THE WHEELS, THE ACTUAL STUD BROKE OFF FOR NO APPARENT REASON, THIS HAS HAPPEN ON ALL 4 WHEELS, EACH TIME I HAD A MECHANIC REPLACE THE BAD PARTS. NOTE THESE WERE NOT CROSS THREADED,. AND WERE ALSO TIGHTEN WITH A TORQUE WRENCH. THE STUD JUST BROKE OFF. TODAY WAS THE MOST RECENT WHEN I FROM A BROKEN ONE IN THE DRIVEWAY. *TR
- NHTSA ID
- 10366515
- Incident
- Nov 16, 2010
- Mileage
- 100,476 mi
BrakesOther / unspecified
Filed Jan 8, 2009
MY BRAKES WERE LOSING POWER WITH THE BRAKE PEDAL FEELING 'MUSHY' AND BRAKE LIGHT ON. THE DEALER, MAITA NISSAN, ADVISED ME THAT THE SPARE TIRE, HAD RUBBED A HOLE IN THE BRAKE LINING GOING TO THE REAR BRAKE DRUMS. NISSAN DID NOT FEEL THAT THEY WERE RESPONSIBLE, BECAUSE THE SPARE TIRE WAS OVERSIZED, COMPARED TO THE RECOMMENDED TIRE SIZE (SEARS HAD INSTALLED A WRANGLER P26570S17 TO SPARE TIRE COMPARTMENT ON 9/21/2004). PER NISSAN, THE RECOMMENDED TIRE WAS P266565,17. FORTUNATELY, THE LOSS OF HYDRAULIC FLUID AND LOSS OF BRAKING FLUID DID NOT LEAD TO A CRASH OR INJURY. AS YOU MIGHT IMAGINE, AS THE OWNER, I DID NOT AUTHORIZE SEARS TO INSTALL THE WRONG SIZE TIRE TO MY VEHICLE AND AM CERTAIN THAT THEY HAVE NO IDEA THAT THE CONSEQUENCE OF THIS ERROR COULD LEAD TO RUBBING A HOLE IN THE BRAKING SYSTEM 4 YEARS LATER. I REQUESTED THAT THE DEALER NOTIFY NISSAN OF THE INCIDENT, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ISSUE AND HAVE NO KNOWLEDGE THAT OTHER NISSAN XTERRA SE OWNERS WILL BENEFIT FROM MY EXPERIENCE (THE SE SERIES CAME FROM THE FACTORY WITH A 17 INCH CUSTOM TIRE AND RIM WHICH IS A SET-UP FOR THIS TYPE OF ERROR AND SENTINEL EVENT). *TR
- NHTSA ID
- 10254295
- Incident
- Nov 15, 2008
- Mileage
- 55,000 mi
Other / unspecified
Filed Aug 27, 2003
WHEN DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING CONSUMER COULD HEAR A LOUD GRINDING NOISE COMING FROM THE RIGHT REAR WHEEL. DEALER HAD BEEN NOTIFIED. *AK
- NHTSA ID
- 10037778
- Incident
- Aug 19, 2003
Other / unspecified
Filed Jun 27, 2003
THE RIGHT REAR WHEEL SEPARATED FROM THE AXLE. THE NUTS AND BOLTS HAD LOOSENED AND FALLEN OFF. *JB WHILE DRIVING DOWN AN OFF ROAD PATH, THE VEHICLE SUDDENLY STOPPED. THE EMERGENCY BRAKE HAD ENGAGED. THE CONSUMER NOTICED THE TIRE SHIFTED OUTSIDE OF THE TIRE WELL ABOUT 2 INCHES. AS THE CONSUMER EXAMINED UNDER THE VEHICLE, HE NOTICED THAT OF THE 4 BOLTS HOLDING THE WHEEL TO THE AXLE ONLY ONE REMAINED AND DIDN'T HAVE A NUT HOLDING IT. (ALL FOUR NUTS HAD LOOSENED TO THE POINT OF FALLING OFF) AT A SLOW SPEED ON A GRAVEL SURFACE IT HAD BROKEN THE BRAKE LINE, PARKING BRAKE, AND VARIOUS PARTS OF THE BRAKE DRUM. *SCC *JB
- NHTSA ID
- 10015708
- Incident
- Sep 8, 2002
- Mileage
- 70,540 mi
Exterior lightingOther / unspecified
Filed Dec 19, 2002
VEHICLES WITH EXTREMELY BRIGHT HEADLIGHTS CAUSE A DANGER TO OTHER DRIVERS. I AM NOT TALKING ABOUT DRIVERS WITH THEIR HIGH BEAMS ON, I'M REFERRING TO REGULAR HEADLIGHTS THAT ARE UNUSUALLY BRIGHT. I WAS ALMOST IN AN ACCIDENT ON THE 405 FREEWAY LAST NIGHT BECAUSE A DRIVER BEHIND ME WITH BRIGHT HEADLIGHTS BLINDED ME AND I VEERED INTO THE NEXT LANE BECAUSE WE WERE ON A CURVE AND I COULDN'T SEE WELL ENOUGH TO STAY IN MY LANE. I HAVE HEARD MANY OF MY FRIENDS COMPALIN ABOUT CARS WITH BRIGHT HEADLIGHTS ALMOST CAUSING ACCIDENTS FOR THEM BECAUSE THE LIGHT CAN BE BLINDING, SIMILAR TO A FLASH BULB ON A CAMERA GOING OFF IN YOUR FACE IN A DARK ROOM. THESE BRIGHT LIGHTS SHOULD NOT BE LEGAL FOR REGULAR DRIVING USE, THEY SHOULD BE USED ONLY IN THE SAME CONDITIONS THAT HIGH BEAMS ARE USED.
- NHTSA ID
- 10000282
- Incident
- Dec 18, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.