2002 Nissan Xterra Visibility Problems

DEAR SIR/MADAM: MY VEHICLE HAS HAD THE FOLLOWING PROBLEM/FAILURE OF THE REARVIEW MIRROR SYSTEM, YET THE DEALER STATES IT MY RESPONSIBLE TO PAY TO FIX THE ITEM REGARDLESS OF A FORMALLY ISSUED SERVICE BULLETIN. IS THAT TRUE?? COPY OF SERVICE BULLETIN: MAKE : NISSANMODEL : XTERRAYEAR : 2001 MANUFACTURER : NISSAN NORTH AMERICA, INC. SERVICE BULLETIN NUMBER : 04133DATE OF BULLETIN : FEB 25, 2005 NHTSA ITEM NUMBER : 10012843 COMPONENT : VISIBILITY:REARVIEW MIRRORS/DEVICES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10384790

Incident

Jan 1, 2011

Mileage

26,050 mi

ALL OF THE WINDOW REGULATORS ON MY 2002 NISSAN XTERRA DO NOT WORK,CAUSING THE WINDOWS TO NEVER BE USED FOR FEAR OF THEM BEING STUCK IN THE DOWN POSITION. I HAVE HAD TO REPAIR THE DRIVERS SIDE ONCE ALREADY TO THE TUNE OF $200. THIS APPARENTLY A KNOWN PROBLEM BY NISSAN,AND THE BEST THEY WOULD DO IS TO EXTEND THE WARRANTY TO 60K MILES OR 5 YEARS FROM PURCHASE. MOST PEOPLE I'VE TALKED TO WERE ALREADY PAST THIS POINT,SO THERE IS NOTHING THAT NISSAN WILL DO FOR THEM...ME INCLUDED. I COULD REPLACE THE OTHER 3 WINDOWS BUT AT $200 EA AND WITH IT BEING A KNOWN ISSUE WHY SHOULD I BE STUCK WITH THIS. *TR

NHTSA ID

10384235

Incident

May 5, 2008

Mileage

81,000 mi

ELECTRIC WINDOW REGULATOR FAILURE WITHOUT WARNING, WINDOW STAYS IN THE OPEN POSITION, RIGHT FRONT WAS REPAIRED, RIGHT REAR ALSO BROKE IMMEDIATELY AFTER, NOT YET REPAIRED, WINDOWS ARE RARELY USED SO THIS IS NOT A WEAR AND TEAR OR MILEAGE FACTOR, DEALER SAID MANUFACTURER WOULD COVER UP TO 60K SO NISSAN KNOWS THE PART IS DEFECTIVE (THEY SELL AN "ALL-WINDOW" REPAIR KIT BECAUSE THEY KNOW THEY WILL ALL FAIL), A KNOWN DEFECTIVE PART SHOULD BE REPAIRED EQUALLY FOR ALL OWNERS. *NM

NHTSA ID

10140419

Incident

Sep 15, 2005

Mileage

60,600 mi

POWER WINDOW REGULATOR AND MOTOR FAILURE. TOOK MY 2002 NISSAN XTERRA IN FOR ITS 45,000 MILE STANDARD SERVICE. 2 WEEKS EARLIER I NOTICED THAT THE PASSENGER SIDE REAR POWER WINDOW MOTOR STOPPED WORKING. SO I ASKED THE TECHNICIAN TO LOOK AT THE ISSUE. TECHNICIAN CALLED ME LATER IN DAY TO SAY THAT THE MOTOR DIED, AND NEEDED TO BE REPLACED. ALSO, WARRANTY EXPIRED. THIS SURPRISED ME BECAUSE BEING THE ONLY DRIVER OF THE CAR, WITHOUT KIDS, I ONLY PUT THE REAR WINDOWS DOWN A HANDFUL OF TIMES SINCE OWNING THE VEHICLE. IT SEEMED VERY PREMATURE FOR THIS PART TO FAIL. I TOLD THE TECHNICIAN THIS, AND HE SAID THAT THERE WAS A SERVICE BULLETIN ON THE CAR'S WINDOW REGULATOR, BUT NOT THE MOTOR...SO HE WOULD BE WILLING TO COVER LABOR IF I PURCHASED THE PART FOR $260.00. I AGREED THAT HE SHOULD ORDER THE PART. LATER THAT NIGHT, I WENT ON THE INTERNET TO RESEARCH THE ISSUE, AND FOUND THAT THOUSANDS OF CONSUMERS WITH 2001 AND 2002 XTERRAS HAD SIMILAR ISSUES WITH THEIR POWER WINDOW MOTORS FAILING AT 12-45,000 MILES. I SUSPECTED THAT THE REGULATOR DEFECT WAS CAUSING THE MOTORS TO WORK HARDER THAN THEY SHOULD AND BURN OUT PREMATURELY. I ASKED THE NISSAN DEALERSHIP TO REPLACE FREE OF CHARGE THE REGULATOR/MOTOR UNIT SINCE THE KNOWN REGULATOR DEFECT CAUSED THE MOTOR FAILURE. THEY TOLD ME THAT THE MOTOR HAD NOTHING TO DO WITH THE REGULATOR, AND REFUSED TO HONOR THIS REQUEST. I AND THOUSANDS OF OTHER PEOPLE WERE BEING UNFAIRLY TREATED. WHAT WAS WORSE WAS THAT I FOUND ON LINE THAT THE REGULATOR/MOTOR PART WAS SOLD AS 1 UNIT AND FOR $66.00 WITH A LIFETIME WARRANTY WHEREAS THE REPLACEMENT UNTIL NISSAN WAS SELLING ME COST $260.00 WITH ONLY A 12 MONTH LIMITED WARRANTY. *AK

NHTSA ID

10118746

Incident

Apr 29, 2005

Mileage

46,900 mi

FRONT PASSENGER WINDOW BEGAN TO SLOW DURING RAISING, THEN IT STALLED DOWN AND THE TWO REAR WINDOWS FROZE DOWN ALSO, NO ACTION TAKEN AT THIS TIME. *AK

NHTSA ID

10090416

Incident

Sep 3, 2004

Mileage

33,000 mi

THE WINDOWS ON THE FRONT AND BACK ON THE DRIVER SIDE GO DOWN AND WILL NOT GO UP. VEHICLE WAS GIVEN AN EXTENDED WARRANTY FROM 30,000 MILES TO 60,000 MILES AFTER VEHICLE HAD ALREADY 60,000 MILES ON IT. THEREFORE, THE EXTENDED WARRANTY WAS POINTLESS. CURRENTLY, CONSUMER HAD TO PAY OUT OF POCKET TO REPAIR THE WINDOWS. *AK

NHTSA ID

10089358

Incident

Jul 2, 2004

Mileage

30,000 mi

WHILE DRIVING VEHICLE PULLS TO RIGHT AND LEFT. ALSO WHEN BRAKING IT HAS A PULLING EFFECT. IN ADDITION, HAD PROBLEM WITH TIRES. *AK THE VEHICLE HAS TEMPERATURE CONTROL PROBLEMS. ALSO THE WINDSHIELD CRACKED. THE CD PLAYER MAKES NOISE AND THE RADIO MALFUNCTIONED. THE A/C SHORTED OUT. THE RIGHT REAR POWER WINDOW MADE NOISE WHEN ROLLING UP AND DOWN. CHECK THE ENGINE LIGHT CAME ON. *YH

NHTSA ID

8007282

THE CAR SUDDENLY LOST POWER ON ACCELERATION UP TO 60 MPH UPON PASSING ANOTHER VEHICLE. AFTER LOSING POWER, THE CAR "SERVICE ENGINE SOON" LIGHT CAME ON AND STAYED ON. THE ENGINE RAN ROUGH WITH HESITATION AND COULD MAINTAIN A SPEED OF ONLY 30 MPH. CAR WAS TOWED TO DEALER, WHO DIAGNOSED THE PROBLEM AS A MASS AIRFLOW SENSOR MALFUNCTION. DEALER RE-SET E.C.U. AND SO FAR, PROBLEM HAS NOT REPEATED. POWER WINDOW PROBLEM OCCURS ON DRIVER SIDE, FRONT WINDOW. THE WINDOW GOES DOWN AT NORMAL SPEED BUT COMES UP VERY SLOWLY WITH INTERMITTENT STOPS. FIRST TIME PROBLEM REPORTED TO DEALER, DEALER LUBED WINDOW TRACK. PROBLEM PERSISTED, SO WENT TO ANOTHER DEALER, WHO ORDERED A NEW RUBBER WINDOW CASING.

NHTSA ID

759309

Incident

Mar 2, 2002