RoadVitals

2017 Pace Cargo Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 5, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 22, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Pace Cargo Trailer. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V619000

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET

Aug 22, 2019
170 units potentially affected
The defect: LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.
The risk: A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
The remedy: LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
LGS Industries IncView on NHTSA.gov
16V863000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Nov 30, 2016
34 units potentially affected
The defect: LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.
The risk: If the bracket detaches, the door can fall open, creating a crushing hazard or, if the door is completely open, the cable and bracket could act as a projectile, possibly causing personal injury.
The remedy: LGS will notify owners, and dealers will inspect the cable brackets, repairing them as necessary, free of charge. The recall began on January 17, 2017. Owners may contact LGS customer service at 1-877-475-5665.
LGS Industries IncView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Dec 5, 2016

THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.

NHTSA ID
10929885
Incident
Sep 9, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

20190702 TIN

TIRES; WHEELS

This was a memo generated to all of our dealers as a reminder to complete the TIN cards, that are included in our warranty packets, and return them to our tire manufacturers. This applies to all makes and models.

20180820 nhtsa r

STRUCTURE:BODY:ROOF AND PILLARS

Informational report to Ryan Rahimpour, Safety Defects Engineer, Office of Deffects Investigation, NHTSA, regarding a roof separation on a trailer. Details of apparent cause, remedy and best practices applications.

53B-U3E6Z-01

STRUCTURE

FIELD REPORT RESPONDING TO CUSTOMER COMPLAINT OF EXCESIVE SWAY WHEN TRAILER IS TOWED.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pace Cargo Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020010—
2019010—
2018020—
2017Viewing120—
2016010—
2015010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.