TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. LODI CHRYSLER JEEP DODGE RAM (1255 BECKMAN RD, LODI, CA) DIAGNOSED THAT THE ABS PUMP MODULE ASSEMBLY AND BRAKE ACTUATOR ASSEMBLY FAILED. THE PARTS WERE INCLUDED IN A LIFETIME CHRYSLER CUSTOMER SATISFACTION CAMPAIGN NUMBER: 682; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO HONOR THE CAMPAIGN BECAUSE THEY NO LONGER MANUFACTURED THE PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.
- NHTSA ID
- 11120478
- Incident
- Aug 9, 2018
- Mileage
- 189,000 mi
THIS VAN IS AFFECTED BY THE 96V099000 NHTSA RECALL, HOWEVER WHEN INQUIRING ABOUT GETTING THE ABS MOTOR REPLACED AT A LOCAL DEALERSHIP I WAS TOLD THAT THE PARTS ARE NO LONGER MADE TO FIX THIS ISSUE. I BELIEVE THAT CHRYSLER HAS A DUTY TO FIX THE BRAKES ON THIS VEHICLE AS DIRECTED BY THE NHTSA, PARTS OBSOLESCENCE DOES NOT ABSOLVE THEM FROM RESPONSIBILITY OR THE NHTSA. IF THE PARTS ARE NO LONGER AVAILABLE I REQUEST THAT CHRYSLER PURCHASE THE VAN BACK FROM ME AND HAVE IT DESTROYED, FIX THE BRAKES ACCORDING TO THE RECALL OR CONVERT THE BRAKES TO THE NON-ABS TYPE. I DO NOT UNDERSTAND HOW CHRYSLER AND THE NHTSA COULD ALLOW BENDIX (THE MANUFACTURER OF THIS RATHER PROBLEMATIC BRAKE SYSTEM) TO STOP MAKING A LIFETIME REPLACEMENT PART. THIS ISSUE CAUSES THE POWER ASSIST TO STOP WORKING, CREATES A HARD PEDAL WHICH MAKES IT IMPOSSIBLE TO DRIVE THE VEHICLE SAFELY. THIS CREATES A CONDITION WORSE THAN A VEHICLE WITH ALL MANUAL BRAKES THAT HAVE NO POWER / VACUUM ASSIST TO BEGIN WITH, WHEN TEST DRIVING THE VEHICLE IT TAKES BOTH FEET PLANTED FIRMLY ON THE PEDAL TO STOP IT. AS I HAVE NOT GOTTEN A SATISFACTORY SOLUTION THAT WAS MANDATED AND ENFORCED BY THE NHTSA, I LOOK FORWARD TO YOUR PROMPT REPLY IN THIS MATTER. *TR
- NHTSA ID
- 10651805
- Incident
- Oct 30, 2014
- Mileage
- 251,000 mi
EXPERIENCED HARD BRAKE PEDAL (LOSE OF BRAKING) AND BRAKE / ABS LIGHTS ILLUMINATED ON THE DASH BOARD. THIS WAS THE SECOND FAILURE IN THE LAST TWO YEARS AFTER APPROXIMATELY 14,000 MILES OF OPERATION SINCE THE LAST REPAIR AND FOR AT LEAST THE FOURTH TIME SINCE WE HAVE OWNED THIS VEHICLE (BOUGHT NEW). PREVIOUS REPAIR INVOLVED REPLACEMENT OF BRAKE ACCUMULATOR, DUAL PRESSURE SWITCH, BRAKE ACTUATOR PISTON ASSEMBLY, AND THE PUMP MOTOR ASSEMBLY, THE LAST TWO OF WHICH ARE SUBJECT TO A LIFETIME RECALL. DEALER REFUSES TO REPAIR/REPLACE WARRANTED PARTS WITHOUT AGREEMENT THAT OTHER PARTS ARE REPLACED AT A COST OF APPROXIMATELY $900. GIVEN THAT IT IS LIKELY THAT WARRANTED PART FAILURES ARE LEADING TO THE FAILURE OF THE OTHER COMPONENTS AND THAT THE LAST REPAIR ONLY LASTED FOR 14,000 MILE WE REQUESTED THAT CHRYSLER COVER THE ENTIRE REPAIR. CHRYSLER REFUSED. IN ADDITION, IT HAS BEEN OUR EXPERIENCE THAT EACH TIME WE HAVE HAD THE BRAKE SYSTEM FAIL, IT HAS INCLUDED THE NEED TO REPLACE OTHER BRAKE SYSTEM COMPONENTS BEYOND THE PARTS SUBJECT TO THE LIFETIME RECALL. THUS IT WOULD APPEAR THAT THE LIFETIME RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL OF THE COMPONENTS IMPACTED BY THE FAILURE OF THE WARRANTED COMPONENTS. *TR
- NHTSA ID
- 10483460
- Incident
- May 25, 2012
- Mileage
- 159,583 mi
TL*THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT 35 MPH, THE CONTACT ATTEMPTED TO USE THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS WERE NO LONGER AVAILABLE. THE CONTACT REFERENCED RECALL 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) AS SHE FELT IT WAS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 196,555.
- NHTSA ID
- 10330281
- Incident
- Apr 1, 2010
- Mileage
- 196,555 mi
TWO WEEKS AGO THE ABS AND BRAKE LIGHTS CAME ON IN MY 1992 PLYMOUTH GRAND VOYAGER MINI-VAN. AT THAT MOMENT THERE WAS NO HYDRAULIC BRAKE PRESSURE AND IT WAS VERY DIFFICULT TO CONTROL THE VAN. THE VAN WAS TOWED TO MY REGULAR, INDEPENDENT REPAIR SHOP AND THEY CHECKED THE CONDITION AND THEIR DIAGNOSTIC COMPUTER ISSUED A CODED ERROR. I DISCOVERED THAT THIS ABS BRAKE WAS COVERED UNDER AN EXTENDED WARRANTY BY CHRYSLER. I TOOK THE VAN TO A NEARBY CHRYSLER DEALER AND THEY CHECKED. THE ABS LIGHT AND BRAKE LIGHT WERE OUT AT THIS TIME AND THE DEALER CHARGED FOR ONE HOUR, GAVE ME LIST OF PARTS THEY CONSIDERED MAY NEED TO BE REPLACED AND VERBALLY SAID IT MAY COST ABOUT $400 OR MORE TO FIX. THEY DID NOT ASSURE ME THAT A WARRANTY WOULD APPLY. *TR
- NHTSA ID
- 10229272
- Incident
- May 16, 2008
- Mileage
- 214,800 mi
MY ABS LIGHT CAME ON AND A FEW DAYS LATER MY MASTER CYLINDER FAILED RESULTING IN NO BREAKS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD FOR A TOW. I HAVE PAID TO GET REPAIRS COMPLETED. CHRYSLER TELLS ME MY CAR IS NOT COVERED BY RECALL. I DISPUTE THIS. RECALL # 96V099000. *TR
- NHTSA ID
- 10209354
- Incident
- Nov 17, 2007
- Mileage
- 69,000 mi
BrakesElectricalFuel system
Filed Feb 2, 2005
I HAVE A PLYMOUTH GRAND VOYAGER IN WHICH WAS INVOLVED IN AN EARLIER RE CALL FOR THE ABS BRAKES NOW THEY FAILED AGAIN*AK
- NHTSA ID
- 10108415
- Incident
- Dec 31, 2004
- Mileage
- 164,561 mi
THE BRAKES HAVE BEEN DEFECTIVE SINCE THE CONSUMER OWNED THE VEHICLE. THE BRAKES HAVE BEEN SERVICED EVERY YEAR. CONSUMER HAS TO PRESS ON THE BRAKES WITH BOTH FEET TO STOP THE VEHICLE. THE BRAKES REMAIN DEFECTIVE.*AK
- NHTSA ID
- 10106639
- Incident
- Jan 18, 1993
- Mileage
- 600 mi
THE BRAKE PEDAL HAD BECAME HARD AND WOULDN'T GO DOWN WHEN DEPRESSED. THE CONSUMER COASTED THE VEHICLE INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT THE HYDRAULIC BRAKE PUMP MOTOR ASSEMBLY MALFUNCTIONED. ALSO, THERE WAS RECALL 96V099000 CONCERNING ANTI SKID BRAKE SYSTEM. HOWEVER, THE DEALERSHIP INDICATED THAT THIS RECALL HAD ALREADY BEEN PERFORMED. THE REMEDY FAILED, AND THE MANUFACTURER WAS NOT HONORING THE WARRANTY AS STATED IN THE RECALL, AND WERE NOT SENDING THE RECALL PART TO THE DEALERSHIP BECAUSE THE DEALERSHIP WAS UNABLE TO GET A DIAGNOSTIC TEST CODE INDICATING THAT THE RECALL PART FAILED, ALTHOUGH THE DEALERSHIP DUPLICATED THE PROBLEM , AND INDICATED THAT THE RECALL PART WAS CAUSING THE PROBLEM. *AK (THE SECOND CONSUMER: TARA BETH) *SC *JB
- NHTSA ID
- 10083817
- Incident
- Mar 24, 2004
- Mileage
- 150,000 mi
WHILE APPLYING THE BRAKE THE PEDAL WENT TO THE FLOOR WHICH CAUSED A LOSS OF BRAKING POWER. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE DUAL FUNCTION PRESSURE SYSTEM, PERTAINING TO HYDRAULIC ASSEMBLY NEEDED TO BE REPLACED. *LA *NM
- NHTSA ID
- 10071944
- Incident
- Apr 30, 2004
ABS FAILED WHILE I WAS DRIVING. WHEN I PUSHED ON THE BRAKES IT FELT LIKE I WAS HITITNG A ROCK . TOOK FOREVER TO STOP. VAN IS CURRENTLY AT MECHANICS. THEY SAID EGULAR BRAKES FINE WILL NOTIFY ME MONDAY WHAT PROBLEM IS WITH ABS.*AK
- NHTSA ID
- 10060016
- Incident
- Feb 26, 2004
- Mileage
- 90,000 mi
THEY REPAINTED THE HOOD FOR ME IF I WAS WILLING TO PAY HALF AND NOW IT IS DOING THE SAME THING ALL OVER AGAIN BUT WORST. THE WOOD PANELING ON THE SIDES IS JUST PEELING AWAY AND THE CAR LOOKS LIKE CRAP ON THE OUTSIDE BUT IS STILL RUNNING GOOD DUE TO ALL THE MONEY WE PUT INTO IT. THE BRAKES HAVE BEEN FIXED TWICE FOR A FAULTY SWITCH AND RELAY SWITCH DUE TO THE ABS BRAKE SYSTEM. I WAS OUT DRIVING JUST THIS PAST WEEK AND WITHOUT WARNING I LOST MY BRAKES AND I AM SUFFERING FROM MS SO I HAD A GREAT DEAL OF DIFFULTY STOPPING THE VEHCILE WITH ONE FOOT I HAD TO USE TWO FEET AND PRAYED A LOT JUST TO GET BACK HOME.
- NHTSA ID
- 10070905
- Incident
- Sep 15, 2003
- Mileage
- 118,000 mi
AirbagsBody & structureBrakes+7 more
Filed Jan 15, 2004
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
- NHTSA ID
- 10069362
- Incident
- Sep 15, 2003
ABS PUMP FAILED WHILE DRIVING. PUMP RAN ON AND OFF. DEALER WAS SORRY, NOTHING COULD BE DONE ABOUT IT. *AK
- NHTSA ID
- 10050216
- Incident
- Dec 8, 2003
- Mileage
- 123,889 mi
MY 1992 PLYMOUTH GRAND VOYAGER MINIVAN HAS EXPERIENCED RECURRING FAILURE OF THE ANTI-LOCK BRAKING SYSTEM. THE BRAKE SYSTEM WARNING LIGHT AND ABS WARNING LIGHT BOTH ILLUMINATED. ON OCCASION THE SYSTEM RESUMED OPERATION IF THE VEHICLE WAS TURNED OFF OR NOT DRIVEN FOR 2 OR MORE HOURS. IN MARCH OF 2003 A LOCAL GARAGE DIAGNOSED THE ABS RELAY WAS NOT PROVIDING POWER TO THE ABS PUMP. THE RELAY WAS REPLACED - COST $100. DAYS LATER THE SYSTEM FAILED AGAIN. THE PUMP WOULD ONLY OPERATE IF CONNECTED TO DIRECT BATTERY VOLTAGE TO START IT RUNNING. IN LATE APRIL THE ABS PUMP WAS REPLACED BY ANOTHER LOCAL GARAGE COST OVER $500. THE SYSTEM OPERATED ANOTHER 3 WEEKS, AND THEN FAILED AGAIN, COMPLETELY FAILING DURING IN MID-JUNE. THE VAN WAS TOWED TO THE SAME GARAGE. THE TECHNICIAN IDENTIFIED THAT THE ABS RELAY COIL HAD FAILED. THE VAN IS UN-DRIVABLE BECAUSE THE ABS PUMP ALSO SUPPLIES POWER BRAKE PRESSURE. THE VAN WAS TOWED TO CHRIS LEITH DODGE IN WAKE FOREST, NC ON JULY 3, 2003 AND INSPECTED. ON JULY 11, 2003 THE SERVICE DEPARTMENT LET ME KNOW THAT THEY NEEDED THE DISTRICT MANAGER TO MAKE DETERMINATION OF RECALL WARRANTY REPAIR OF THE SYSTEM. JULY 15, 2003, THE SERVICE MANAGER AND DISTRICT MANAGER DETERMINED THAT THE PART THE TECHNICIAN IDENTIFIED AS MALFUNCTIONING (HYDRAULIC ASSEMBLY R-4683398) WAS NOT A PART OF RECALL 96V-099 # 685. THE ABS PUMP IS PART OF THE RECALL AND WAS TO BE WARRANTED FOR LIFE. THE RECALL ALSO STATES THAT REPAIRS DONE EARLIER TO THIS PART WERE TO BE REIMBURSED AS A PART OF THIS RECALL. I AWAIT INFORMATION ON HOW LONG IT WILL TAKE TO OBTAIN AND INSTALL REPAIR PARTS. THE REPAIR ESTIMATE IS $999.84. THE VAN WAS PURCHASED USED FOR $1800. REPAIRS ARE NEARING THAT VALUE. ACCORDING TO COMPLAINTS AND THE ENGINEERING EVALUATION THIS IS A RECURRING PROBLEM. I KNOW THE VAN IS NOT NEW, BUT AT LEAST IT CAN BE SAFE, OR THE PUBLIC SHOULD BE WARNED NOT TO KEEP THESE VEHICLES IN OPERATION IF CHRYSLER WILL NOT HONOR THE TERMS AND SPIRIT OF THE RECALL.
- NHTSA ID
- 10028348
- Incident
- Jul 3, 2003
- Mileage
- 140,000 mi
THAT THE ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD, AND ALL BRAKING ABILITY WAS LOST. A DIAGNOSTIC TEST WAS PERFORMED TWICE AND IT WAS DISCOVERED THE BRAKING SYSTEM WAS DEFECTIVE. THE ABS CONTROL MODULAR, AND ACCUMULATOR NEEDED TO BE REPLACED. *JB
- NHTSA ID
- 10019308
- Incident
- May 6, 2003
ABS LIGHT ILLUMINATED WHILE TRAVELING. CONSUMER HEARD A PUMPING NOISE WHEN DEPRESSING BRAKES. BRAKES HAD LOW PRESSURE WHEN DEPRESSED. DEALER HAD REPAIRED ONCE, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION. *AK
- NHTSA ID
- 8004555
ABS PUMP CONTINUALLY OPERATES AND NORMAL BRAKING PRESSURE IS NOW SOFT. SAME AS RECALLED PROBLEM, BUT THIS VAN'S VIN IS NOT INCLUDED IN THE RECALL! *AK
- NHTSA ID
- 751737
- Incident
- Aug 10, 2001
WHEN APPLYING BRAKES ABS BRAKE LIGHT ILLUMINATES ON DASHBOARD, AND PEDAL BECOMES EXTREMELY HARD AND RESISTFUL, CAUSING TOTAL BRAKE FAILURE. PLEASE GIVE ANY FURTHER DETAILS.*AK
- NHTSA ID
- 892272
ABS LIGHT STAYED LIT ON DASHBOARD. WHEN BRAKES WERE APPLIED FOR HARD BRAKING WHEELS LOCKED UP, AND VEHICLE SLID, MEANING THAT ABS FAILED TO OPERATE PROPERLY. A PRIVATE MECHANIC AND DEALERSHIP HAD GIVEN DIFFERENT REASONS THAT MIGHT CAUSE THIS TO OCCUR. MANUFACTURER INFORMED CONSUMER THAT RECALL 96V099000 REPAIRS HAD PREVIOUSLY BEEN DONE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
- NHTSA ID
- 892043
- Incident
- Apr 1, 2001
BRAKE BOOSTER SENSOR IS MALFUNCTIONING. BRAKE ACTS LIKE VEHICLE IS SKIDDING ALL THE TIME AT ANY SPEED. ABS LIGHT COMES ON AND GOES OFF. MECHANIC AT THE REPAIR SHOP SAYS BRAKES PEDAL WILL FREEZE IF NOT REPAIRED. DEALER FOLLOWED UP BY DOING A DIAGNOSTIC TESTING. SENSOR HAS A PROBLEM AND NEEDS REPLACEMENT. CONSUMER WILL BE RESPONSIBLE FOR COVERAGE.*AK
- NHTSA ID
- 886676
- Incident
- Apr 24, 2001
VEHICLE HAS BEEN REPAIRED UNDER RECALL 96V099000/ ABS BRAKE SYSTEM FAILURE. HOWEVER, DEFECT CONTINUES TO EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- NHTSA ID
- 883054
- Incident
- Dec 15, 2000
WHILE ATTEMPTING TO HAVE RECALL 96V-099 FOR ABS THE DEALER DETERMINED THAT THE ABS PUMP AND MOTOR DID NOT NEED TO BE REPLACED, THEY PERFORMED A DIAGNOSTIC TEST ON THE ABS MODULATOR AND DETERMINED THAT THE CONTROLLER ANTI LOCK BRAKE NEEDED REPLACING, CONSUMER FEELS THAT SINCE THIS IS APART OF THE ABS SYSTEM AND THAT IT SHOULD BE COVERED UNDER RECALL 96V-099. NLM
- NHTSA ID
- 555912
THE ANITLOCK BRAKE AND PARKING BRAKE LIGHT CAME ON DURING A REGULAR SPEED. TOOK TO DEALER ON 8/25/2000, PROBLEM HAPPENED TO BE THE BOOSTER PUMP THAT WAS IN RECALL IN 1996. ON 9/15/00 THE SAME THING HAPPENED AND TOOK VEHICLE TO DEALER TO CHECK, HAVE NOT HEARD WHAT PROBLEM IS YET. MILEAGE AT 1ST INCIDENT WAS 74827, 2ND INCIDENT IT IS 75744 (LESS THAN 1000 MILES AND 3 WEEKS LATER). *AK
- NHTSA ID
- 731599
- Incident
- Aug 25, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 721279
- Incident
- Apr 7, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.