Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Jul 20, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 261 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1997 Plymouth Grand Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsSeat belts
Filed Jul 20, 2018
Crash reported2 injuries reported
IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?
NHTSA ID
11112744
Incident
Oct 14, 2005
Mileage
73,000 mi
Seat belts
Filed Sep 14, 2005
DT: THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER TK. THE VEHICLE HAS AN INTEGRATED CAR SEAT THAT WAS BUILT IN AND THE STRAPS KEPT TIGHTENING WITH THE CHILD IN THE SEAT. THE CHILD SEAT STRAPS HAD TO BE CUT TO GET THE CHILD OUT OF THE CAR SEAT. THE DEALERSHIP AND MANUFACTURER WERE NOT CONTACTED. THIS OCCURRED ON SEPTEMBER 10, 2005.*AK
NHTSA ID
10136480
Incident
Sep 10, 2005
Seat belts
Filed Sep 14, 2004
THE INTEGRATED CHILD SAFETY SEATS ARE FAULTY. *MR RECALL# 97I001000. *SC *JB
NHTSA ID
10092751
Incident
Sep 1, 2004
Seat belts
Filed Sep 14, 2004
INTEGRATED CHILD SEAT FAILED. *AK THE CONSUMER STATED A RECALL HAD BEEN ISSUED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER THEY AGREED TO PAY A PORTION OF THE REPAIR, BUT LATER THEY RESCINDED THE OFFER. *JB
NHTSA ID
10083636
Incident
Jul 1, 2004
Mileage
66,000 mi
Seat belts
Filed Jul 7, 2003
CONSUMER STATES THAT REAR SEAT BELT BUCKLE , SECOND ROW, IS NOT WORKING PROPERLY. DEALER HAS NOT YET BEEN NOTIFIED. *AK
NHTSA ID
10026668
Incident
Jul 7, 2003
Seat belts
Filed May 6, 2003
WHILE DRIVING THE CHILD UNLOCKED HIS/HERSELF FROM THE INTEGRATED CHILD SEAT. *JB
NHTSA ID
10018213
Incident
May 1, 2003
Seat belts
Filed May 1, 2003
THE VEHICLES WAS EQUIPPED WITH GEN III SAFETY BELTS THROUGHOUT THE VEHICLE. THE CONSUMER HAD 3 CHILDREN UTILIZING 3 BOOSTER SEATS SIMULTANEOUSLY. THE CONSUMER IS CONCERNED THAT BELTS MAY COMPROMISE THE CHILDREN'S SAFETY BECAUSE THE BUCKLES UNLATCH TO EASILY. *NLM
NHTSA ID
10017943
Seat belts
Filed Oct 23, 2002
Crash reported1 injury reported
PASSANGER SUFFERS TRAMATIC/PERMANENT LEFT EYE INJURY DUE TO RESTRAINT MECHANISM FAILED TO LOCK KEEPING HIM FROM A SAFE DISTANCE FROM THE AIRBACK AND HITTING WINDSHIELD.
NHTSA ID
768759
Incident
Oct 12, 2002
Seat belts
Filed Jun 7, 2002
THE CHILD SEAT FAILURE CONSISTED OF A CABLE CONNECTING THE LATCH PLATE TO THE BELT TENSIONER MECHANISM. THE FAILURE IS NOT FAILE "SAFE". A FAILURE SAFE MODE WOULD MAINTAIN THE SEAT BELT AND CHILD RESTRAINED. THE FAILURE MODE INSTEAD LEAVES THE BELT LOOSE. THIS LEAVES PARENTS WITH A FALSE SENSE OF SECURITY SINCE THEY BELIEVE THEIR CHILD IS SAFELY RESTRAINED. THIS IS ALSO AN EXPENSIVE REPAIR SINCE CHRYSLER DESIGNED THE INTEGRATED CHILD SEATS CONTAINED IN THE BENCH TO BE UNMAINTAINABLE REQUIRING PARENTS TO PURCHASE THE COMPLETE BENCH IN EXCESS OF $600. NLM
NHTSA ID
758692
Incident
Apr 1, 2001
Seat belts
Filed Nov 5, 2001
THE CHILD SEAT FAILURE WE EXPERIENCED CAN EASILY GO UNDETECTED. THE CABLE CONNECTING THE LATCH PLATE TO THE SEAT BELT RETRACTOR MECHANISM HAS BROKEN WHICH PREVENTS THE SEAT BELT FROM TENSIONING AND RESTRAINING OUR CHILD. I F THE DRIVER DOES NOT HAVE DETAILED UNDERSTANDING OF HOW THE SEAT BELT SHOULD WORK THE DRIVER WILL BE LULLED INTO A FALSE SENSE OF SECURITY. WHEN CHRYSLER WAS CONTACTED THEY OFFERED TO PAY FOR HALF OF THE REPAIR. I BELIEVE THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED BY THE MANUFACTURER. I HAVE OWNED RELIABLE CHILD SEATS WHICH HAVE ENDURED FOR MANY YEARS, ALL OF WHICH WERE FAR LESS EXPENSIVE AND NONE WITH SUCH A SILENT AND DANGEROUS DEFECT. I WOULD APPRECIATE YOUR ASSISTANCE AND BELIEVE THAT THIS MATTER SHOULD BE PURSUED FOR THE BENEFIT OF THE OTHER UNKNOWING DRIVERS.
NHTSA ID
754134
Incident
Apr 23, 2001
Seat belts
Filed Aug 25, 2000
STRAPS ON THE INTEGRATED CHILD CAR SEAT ARE TOO LOOSE. CHILD CAN CLIMB OUT OF THE SEAT. THERE IS NO WAY TO TIGHTEN THEM UP. DEALER HAS BEEN CONTACTED.*AK
NHTSA ID
868666
Seat belts
Filed Jul 25, 2000
WHEN REMOVING CHILD FROM THE INTEGRAL CHILD SEAT HARNESS RETRACTED UP AROUND THE CHILD'S NECK, CHOKING THE CHILD. PARENT HAD TO CUT THE STRAP TO REMOVE THE CHILD. A DEALERSHIP WAS CALLED ABOUT THE PROBLEM. OWNER WAS TOLD VAN WAS NOT INCLUDED IN RECALL, AND WOULD NOT BE SERVICED FREE OF CHARGE. THE PROBLEM HAS NOT BEEN CORRECTED AT THIS TIME. *AK
NHTSA ID
865959
Incident
Jul 13, 2000
Seat belts
Filed Jul 25, 2000
NO HEADS RESTRAINTS IN THE MIDDLE AND BACK ROW SEATS, CAUSING LOSS OF PROTECTION.*AK
NHTSA ID
865932
Seat belts
Filed Jun 7, 1999
Crash reported1 injury reported
I WAS DRIVING ON A HIGHWAY WHEN I WAS REARENDED. I WAS GOING ABOUT 35-40 MPH AND THE PERSON WHO HIT ME WAS ESTIMATED TO BE GOING 50 MPH. I WAS WEARING A SET BELT. THE SEAT BELT DID NOT WORK. THERE WAS NO SENSATION OF BEING HELD BACK AND NO SHOULDER INJURY. MY FACE HIT THE STEERING COLUMN AND I SUFFERED MULTIPLE FACIAL FRACTURES AND CUTS, REQUIRING 25 STITCHES. I HAVE PERMANENT NERVE DAMAGE ON MY FACE AND LIPS. *AK
NHTSA ID
707275
Incident
Feb 12, 1999
Seat belts
Filed Sep 1, 1998
CONSUMER EXPERIENCING PROBLEN WITH INTEGRATED CHILD SEAT LATCH; LATCH AREA BECOMES CONTAMINATED WITH FOOD WHILE CHILD IS EATING, CAUSING LATCH TO BE DIFFICULT TO RETRACT AFTER UNLATCHING THE BELT. DEALER REFUSES TO REPAIR UNLESS COST IS PICKED UP BY CONSUMER. *AK
NHTSA ID
827495
Incident
Aug 31, 1998
Seat belts
Filed Jun 14, 1998
UPON ATTEMPT TO REMOVE CHILD FROM BUILD-IN CHILD SAFETY SEAT, HARNESS LOCKED AND WOULD NOT DIS-ENGAGE. ONLY ALTERNATIVE FOR REMOVAL WAS TO CUT THE BELT. PLEASE CONTACT WITH RECOMMENDATIONS FOR REPAIR AND/OR FURTHER ACTION.
NHTSA ID
536863
Incident
May 28, 1998
Seat belts
Filed Apr 26, 1998
DRIVER IS 5'5" FEET TALL. THE SHOULDER BELT CUTS RIGHT ACROSS DRIVER'S NECK, CAUSING DRIVER TO BECOME DIZZY AND LIGHT HEADED.
NHTSA ID
534799
Seat belts
Filed Apr 17, 1998
INTEGRATED CHILD SAFETY SEAT BELT RETRACTOR FAILED TO RELEASE CHILD.
NHTSA ID
534368
Incident
Jan 11, 1998
Seat belts
Filed Jan 23, 1998
SEAT BELTS NOT TIGHT ENOUGH.
NHTSA ID
528744
Seat belts
Filed Aug 7, 1997
CONSUMER STATES CHILD SAFETY SEAT'S STRAPS DON'T LOCK IN PLACE AT TIMES, AND OTHER TOMES THE STRAPS TIGHTEN UP WHILE CHILD IS IN THE SEAT. *AK
NHTSA ID
815133
Seat belts
Filed May 8, 1997
EA97-003, THE STRAPS ON INTEGRAL CHILD SEAT TIGHTEN UP SO TIGHTLY ON THE CHILD THAT IT WAS IMPOSSIBLE TO REMOVE CHILD. THE SAFETY CLIP COULD NOT BE RELEASED BECAUSE OF TIGHTNESS OF STRAPS. STRAPS HAD TO BE CUT BY DEALER IN ORDER TO REMOVE CHILD. *AK
NHTSA ID
812094
Incident
May 5, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own