CONSUMER COMPLAINED ABOUT SEAT BELT SYSTEM. DEALER INDICATED NOTHING THEY COULD DO ABOUT IT SINCE VEHICLE HAD TOO MANY MILES AND NO WARRANTY.*AK
- NHTSA ID
- 10072240
- Incident
- May 6, 2004
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1998 Plymouth Grand Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CONSUMER COMPLAINED ABOUT SEAT BELT SYSTEM. DEALER INDICATED NOTHING THEY COULD DO ABOUT IT SINCE VEHICLE HAD TOO MANY MILES AND NO WARRANTY.*AK
WHEN PLACING THE CHILD INSIDE THE CAR SEAT THE HANDLE BROKE, CAUSING THE CHILD TO FALL OUT.*AK
WHILE CHILD WAS IN REAR SEATBELT, IT CAME LOOSE WHEN DRIVING AND MAKING LEFT TURN. THIS OCCURRED ON THREE (3) SEPARATE OCCASIONS.
I RECENTLY PURCHASED A PLYMOUTH VOYAGER. AFTER A REPORT LAST NIGHT ON HOUSTON'S KHWB39 NEWS, I WAS VERY CONCERNED TO NOTE, THE VEHICLE IS FITTED WITH A "GENERATION 3" SEAT BELT SYSTEM. VISITING THE WEBSITE "WWW.UNSAFEBELTS.COM", I SEE THIS BELT/LATCH DESIGN HAS BEEN SHOWN TO FAIL ON NUMEROUS OCCASIONS. SPECIFICALLY, I READ THAT A CHRYSLER ENGINEER TESTIFIED THAT CHRYSLER WAS AWARE OF FOUR OR FIVE CRASH TESTS WHERE GENERATION 3 BUCKLES ACCIDENTALLY UNLATCHED. THIS CONCERNS ME GREATLY. WE HAVE A YOUNG DAUGHTER WHO TRAVELS IN A CHILD SEAT, AND THIS IS A SPECIFIC CONCERN BASED ON REPORTS OF THESE SEATS CAUSING THE BUCKLE TO UNLATCH. I CANNOT UNDERSTAND WHY, WHEN THE MANUFACTURER IS AWARE OF THE PROBLEM, THAT NOTHING HAS BEEN DONE. I ACCEPT THIS WILL HAVE SERIOUS FINANCIAL IMPACT ON THEM, BUT THEY HAVE AN OBLIGATION TO PROVIDE FUNCTIONING SAFETY EQUIPMENT IN THEIR VEHICLES. *JB
SEPARATE EMAIL SENT DESCRIBING PROBLEM. NO SAFETY DEFECT LISTED. *AK
WILL THESE GEN 3 SEATBELTS BE RECALLED AND IF NOT WHY NOT. *AK
HARNESS CLIP ON INTEGRATED CHILD SEAT CAN EASILY BE UNDONE BY THE 3 YEAR OLD CHILD THAT OCCUPIES THE SEAT. ALSO, CONSUMER FEELS IF A CRASH OCCURS PRESSURE FROM IMPACT MAY NOT BE ENOUGH TO SECURE THE CHILD. MANUFACTURER WAS NOTIFIED.*AK WHEN PULLING ON THE STRAPS, THE CLIPS COME APART. THIS PROBLEM EXISTED SINCE THE VEHICLE WAS PURCHASED. *YH
A BLACK/ STICKY SUBSTANCE WAS LEAKING OUT OF BOTH REAR SHOULDER SEAT BELT HARNESS. AS A RESULT THE SEAT BELT DID NOT OPERATE CORRECTLY. *AK
THE VAN WE PURCHASED HAS INTEGRATED CHILD CAR SEATS. THE BUCKLE FLAP IS MADE OF HARD PLASTIC. AS WE WERE WAITING AT A STOPLIGHT, MY 2 YEAR OLD SON SHOWED ME A PIECE OF THE BUCKLE THAT HAD BROKEN OFF. IT WAS ABOUT THE SIZE OF A DIME. HE EASILY COULD HAVE CHOKED ON IT. I INFORMED THE DEALERSHIP AND WAS TOLD THAT IT WAS UNDER WARRANTY AND THEY WOULD REPLACE THE CAR SEATS. (THE OTHER BUCKLE IS BEGINNING TO BREAK. I THEN CALLED CHRYSLER AND TOLD THEM ABOUT THE CHOKING HAZARD AND THEY DID NOT SEE IT TO BE A PROBLEM. IF THIS WAS A TOY IT WOULD HAVE BEEN RECALLED. THEY ARE REPLACING THE BUCKLE WITH THE SAME BUCKLE PART IT HAD. THE SAME PROBLEM WILL OCCUR. I DO NOT WANT ANY CHILDREN, INCLUDING MY OWN TO CHOKE AND DIE. PLEASE HELP!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .