Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Plymouth Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
FRAME OF CAR WAS SO RUSTED THAT THE ACTUAL ENGINE MOUNTING SYSTEM BROKE IN HALF., LOST CONTROL OF STEERING AND MOVEMENT. MY DAUGHTER WAS DRIVING AND THE CAR BEGAN TO SHAKE SHE LOST CONTROL OF THE STEERING THEN IT STOPPED MOVING THOUGH THE CAR WAS STILL IN DRIVE. CAR WAS MOVING ON A CITY STREET AND TURNING WAS NIL.
STRANGE SMELL COMING FROM THE STEERING COLUMN TODAY WITH WHITE SMOKE. STEERING COLUMN WAS VERY HOT. HAD TO TURN OFF LIGHTS. *TR
LOUD CLUNKING NOISE IN FRONT OF CAR. HAD IT LOOKED AT AND I WAS TOLD IT WAS THE TIE ROD AND THE CONTROL ARM. *NM
DT: THE CONTACT STATED THAT TWO DAYS PRIOR TO HER GRANDDAUGHTER TAKING HER DRIVER'S THE AIR BAG LIGHT ILLUMINATED AND THE HORN WAS INOPERATIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED THE PROBLEMS OCCURRED BECAUSE THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE PART HAD TO BE ORDERED.*AK UPDATED 12/27/2005. *NM
I BROUGHT MY CAR TO MIDAS FOR BRAKE WORK AND THEY TOLD ME THERE IS SOMETHING WRONG WITH THE POWER STEERING. THEY ADVISED ME TO CALL THE DEALERSHIP. I CALLED, AND THEY FIT ME IN RIGHT AWAY. I RECEIVED A CALL FROM THEM TODAY STATING THE POWER STEERING RACK NEEDS TO BE REPLACED. THEY ADVISED ME IT IS NOT UNDER WARRANTY. THEY CANOT FIND ANY DOCUMENTATION THAT I PURCHASED THE 7 YEAR, 70,000 MILE WARRANTY. THE PRICE TO REPLACE THIS IS $820.00. WHILE I WAS TRYING TO FIND MY PAPERWORK, I CAME ACROSS A WORK ORDER FROM 11/15/00. I COMPLAINED THEN OF THE SAME PROBLEM AND THEY TOLD ME IT WAS A POWER STEERING CAP. THIS WAS UNDER WARRANTY AND THE COST I WOULD HAVE HAD TO PAY WAS $6.00. HOW CONVENIENT FOR THEM. WELL, HERE IT IS 2004 AND THE PROBLEM AROSE AGAIN. ONLY, IT IS $820.00 THAT I HAVE TO PAY VS. THEIR $6.00 THAT THEY PAID. THIS SEEMS LIKE IT SHOULD HAVE BEEN A RECALL PROBLEM. BUT THEN AGAIN, I HAVE NEVER RECEIVED A RECALL NOTICE FOR ANYTHING. I LEARNED OF THE SEATBELT RECALL FROM THE NEWSPAPER.*AK
I TOOK MY VEHICLE TO MIDAS FOR BRAKE WORK AND WAS TOLD THERE IS SOMETHING WRONG WITH THE POWER STERRING AND SHOULD CONTACT MY DEALER. WHEN I CALLED THE DEALER, THEY SQUEEZED ME RIGHT IN. I BOUGHT THE CAR IN 1999, IT IS A 2000 PLYMOUTH NEON. SINCE I HAVE OWNED THE VEHICLE, I HAVE GOTTEN NO RECALL NOTICES. I FOUND OUT ABOUT THE SEATBELT RECALL THROUGH THE NEWSPAPER. THE DEALERSHIP CALLED ME TODAY STATING THAT THE POWER STERRING RACK NEEDS TO BE REPLACED AND THAT IT IS GOING TO COST ME $820.00. I ASKED IF THIS WAS COVERED UNDERWARRANTY AND WAS TOLD NO. I HAVE NEVER HEARD OF POWER STEERING NEEDING TO BE REPLACED AFTER 5 YEARS. MY 1995 NEON'S NEVER NEEDED REPLACING. I HAVE TRIED TO RESEARCH IF THIS IS A RECALL ISSUE AND CANNOT FIND ANY INFORMATION. *AK
DRIVING ON FREEWAY AT APPROX. 60MPH. STEERING BECAME HARD TO STEER. SWIRVED TO AVOID HITTING SIDE VEHICLES. BREAKS BECAME LOOSE, UNABLE TO SLOW DOWN. THE PLYMOUTH NEON 02, BECAME OUT OF CONTROL. THEREAFTER, SPINNING AROUND TO FLIP ON IT'S DRIVER SIDE COMING TO A REST IN AN EMBAKEMENT. NO AIRBAGS EMPLOYED.
ENGINE OIL LEAKS THREE SET OF HEAD GASKETS/ TRANSMISSION SLIPPING REBUILT THREE TIMES/ POWERSTEERING PUMP REPLACED 2 TIMES / SPEED CONTOL DOESN'T WORK BECAUSE CLOCKING SPRING DEFECTIVE IN AIR BAG CONTROL/ DEALER STATED THA MANUFACTURE WOULD ON PAY FOR PARTS ONLY AND THE COUSTOMER WOULD HAVE TO PAY THE LABOR OUT OF THE TWO PLUS YEARS THAT I HAVE OWNED THIS CAR IT HAS BEEN IN THE SHOP FOR AT LEAST 6 MONTHS
POWER STEERING FAILURE, OIL LEAK, AIR BAG DEFECT. TRANSMISSION FAILURE. MR
THE VEHICLE HAS HAD CONTINUED PROBLEMS WITH THE BRAKES AND THE STEERING COLUMN WHICH HAVE CAUSED NEAR ACCIDENTS, CONSUMER HAS TRIED TO HAVE VEHICLE BOUGHT BACK DUE TO LEMON LAW UNSUCCESSFULLY. (ATTORNEY FOR CONSUMER) *MJS
WHEN TURNING THE SPRING IT FEELS HEAVY IN THE STEERING COLUMN. HEARD A GRINDING NOISE WHETHER GOING FORWARD OR BACKWARDS. CONTACTED THE DEALER, AND WAS TOLD NEEDED TO REPLACE THE STEERING PULLEY AND STEERING PUMP. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .