RoadVitals

2000 Plymouth Neon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
141
Latest Feb 25, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Apr 14, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
34
23 injuries, 3 deaths reported

Overview

Our database contains 141 NHTSA owner-reported complaints for the 2000 Plymouth Neon, most frequently naming the brakes, airbags and engine categories. 6 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 63 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION

Apr 14, 2008
6,903 units potentially affected
The defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
The risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
FEDERAL-MOGUL CHASSIS PRODUCTSView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

May 8, 2001
353,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. IN THE PRESENCE OF OIL AND HEAT, THE BRAKE BOOSTER VACUUM HOSE COULD SWELL AND LOOSEN FROM THE INTAKE MANIFOLD.
The risk: THIS COULD CAUSE A LOSS OF POWER BRAKE ASSIST AND AN INCREASE IN ENGINE IDLE SPEED.
The remedy: DEALERS WILL REPLACE THE BRAKE BOOSTER VACUUM HOSE. OWNER NOTIFICATION BEGAN JULY 2, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number 983View on NHTSA.gov

CHILD SEAT

Nov 9, 2000
1,211,756 units potentially affected
The defect: VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
The risk: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
The remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
DAIMLERCHRYSLER CORPORATIONManufacturer number 957View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02082ClosedPreliminary Evaluation

SAFETY BELT CINCHING LATCH PLATE

Opened Nov 6, 2002
Closed Apr 23, 2003

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

SEAT BELTS
RQ99010ClosedRecall Query

CONTROL ARM WELDS

Opened Jun 1, 1999
Closed Feb 5, 2001

There is no summary currently available

SUSPENSIONLed to recall 99V114000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Feb 25, 2020

TL* THE CONTACTS OWNS A 2000 PLYMOUTH NEON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL BECAME DETACHED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER MANUFACTURER NOR THE DEALER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,550.

NHTSA ID
11311409
Incident
Feb 18, 2020
Mileage
175,550 mi
Body & structureOther / unspecified
Filed May 30, 2019

TL* THE CONTACT OWNS A 200 PLYMOUTH NEON. WHILE DRIVING 55 MPH, THE VEHICLE LOWERED TO THE GROUND AND BOTH FRONT TIRES BLEW OUT. THE CONTACTED CALLED ROADSIDE ASSISTANCE WHO DETERMINED THAT THE JACK WENT THROUGH THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRAME WAS RUSTED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID
11216959
Incident
Apr 29, 2019
Mileage
170,000 mi
Driver assistance
Filed Oct 3, 2018

TL* THE CONTACT OWNS A 2000 PLYMOUTH NEON. WHILE DRIVING 50 MPH, THE CONTACT HEARD A POPPING NOISE AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SHIFTED TO THE LEFT AND BECAME DETACHED. THE DEALER (AUTONATION CHRYSLER DODGE JEEP RAM MOBILE, 3118 GOVERNMENT BLVD, MOBILE, AL 36606, (251)-202-2253) WAS CONTACTED TO CONFIRM RECALL INFORMATION AND TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID
11133122
Incident
Oct 2, 2018
Mileage
160,000 mi
Electrical
Filed Nov 10, 2017
Fire reported

I STARTED MY CAR GETTING READY TO LEAVE MY HOUSE AT NIGHT, TURNED ON THE HEADLIGHTS AFTER STARTING. THEN I SMELLED A PLASTIC BURNING SMELL AND SHORTLY SMOKE BEGAN TO COME OUT OF THE AREA AROUND THE INSTRUMENT CLUSTER AND STEERING WHEEL. I TURNED OFF THE LIGHTS AND THE CAR BUT SMOKE STILL CAME OUT. I POPPED THE HOOD AND DISCONNECTED THE BATTERY, THEN THE SMOKE EVENTUALLY STOPPED. LATER I FOUND THE MULTIFUNCTION SWITCH CONNECTOR MELTED AND BURNED UP, THIS COULD HAVE CAUSED A SERIOUS FIRE IF I HAD NOT CAUGHT IT IN TIME.

NHTSA ID
11045152
Incident
Nov 9, 2017
Mileage
265,500 mi
EngineSteeringSuspension
Filed May 24, 2016

FRAME OF CAR WAS SO RUSTED THAT THE ACTUAL ENGINE MOUNTING SYSTEM BROKE IN HALF., LOST CONTROL OF STEERING AND MOVEMENT. MY DAUGHTER WAS DRIVING AND THE CAR BEGAN TO SHAKE SHE LOST CONTROL OF THE STEERING THEN IT STOPPED MOVING THOUGH THE CAR WAS STILL IN DRIVE. CAR WAS MOVING ON A CITY STREET AND TURNING WAS NIL.

NHTSA ID
10870627
Incident
May 17, 2016
Mileage
105,000 mi
Fuel system
Filed Sep 21, 2015
Crash reported

FILLED GAS TANK TO FULL, AS EXITING THE GAS STATION HIT SMALL BUMP CAR DEAD STOPPED. WAS STOPPED IMMEDIATELY BY THE GAS TANK SLAMMING TO THE GROUND LIFTING THE CAR. THE CARS ENGINE IMMEDIATELY SHUT DOWN. GOT OUT AND LOOKED AT THE CAR. GAS WAS LEAKING ON GROUND (SMALL AMOUNT) FROM THE RETURN LINE. GAS TANK FILL TUBE RIPPED OUT OF CAR TANK WEDGED IN BETWEEN CAR AND GROUND STOPPING VEHICLE IMMEDIATELY. HAD I BEEN GOING AT A FASTER RATE OF SPEED I COULD HAVE BEEN KILLED. THE 4 CORNER STRAPS ARE NO WAY TO HOLD A GAS TANK IN PLACE. I SUBMIT THAT IMPROPER MATERIALS AND DESIGN CAUSED THE INCIDENT. YOU MAY WANT TO LOOK INTO THIS BEFORE LOSS OF LIFE OCCURS. MOUNTING STRAPS SHOULD BE NON CORROSIVE OR MADE OF SUPERIOR MATERIAL AND NOT THIN METAL. I ALSO SUBMIT THAT I HAVE NEVER HEARD OF AN INCIDENT LIKE THIS BEFORE, NOT ON A 15 YEAR OLD VEHICLE.

NHTSA ID
10766316
Incident
Sep 11, 2015
ElectricalExterior lighting
Filed Jul 13, 2014
Fire reported

START TO SMELL ELECTRICAL BURNING. THEN SAW SMOKE COME FROM STEERING COLUMN. STEERING COLUMN HOT TOP LEFT. REMOVED COVERS. WIRING HARNESS HOT. APPEARS TO BE THE HARNESS FOR THE HEAD LIGHTS. TURN OFF HEAD LIGHTS AND COLUMN COOLED DOWN. *TR

NHTSA ID
10610209
Incident
Jul 13, 2014
Mileage
250,000 mi
Seat belts
Filed Apr 15, 2014

TL* THE CONTACT OWNS A 2000 PLYMOUTH NEON. THE CONTACT STATED THAT THE SEAT BELTS ON BOTH THE REAR PASSENGER AND DRIVER'S SIDES WOULD NOT LOCK INTO PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE TECHNICIAN DIAGNOSED THE SEAT BELTS WOULD NOT RETRACT. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,000.

NHTSA ID
10582911
Incident
Mar 12, 2014
Mileage
91,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Plymouth Neon by model year
YearComplaintsRecallsInvestigationsIssue Index
2001493162.8
2000Viewing1416264.5
1999620145.5
19981661153.2
19971611152.3
19963082260.2
19954816967.8
1994301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.