Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TOOK A RIGHT TURN OUT OF PARKING LOT.HEARD A GROANING NOISE AND THE CAR WAVERED A LITTLE BIT.WHEN I GOT HOME,I NOTICED THE FRONT SPRING ON THE DRIVER SIDE WAS ONLY ABOUT 1 INCH AWAY FROM MAKING CONTACT WITH THE TIRE.I OPENED THE HOOD AND NOTED THAT WHERE THE STRUT IS CONNECTED TO THE WHEEL WELL......THE AREA WAS CRACKING.
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE STRUT TOWER WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE STRUT MOUNT AROUND THE FRAME WAS COMPLETELY RUSTED. THE CONTACT STATED THAT IF THE STRUT FRACTURED WHILE DRIVING, THE VEHICLE COULD CAUSE A SERIOUS CRASH. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE CONTACT WAS AWAITING A RETURN CALL FROM THE MANUFACTURER IN REGARDS TO THE FAILURE. THE CONTACT STATED THERE WERE NUMEROUS COMPLAINTS FOUND ONLINE REGARDING THE STRUT MOUNT RUSTING AND STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 126,000.
TL*THE CONTACT OWNS A 1999 CHRYSLER VOYAGER. UPON PICKING UP THE VEHICLE FROM BEING SERVICED FOR NON-RELATED ISSUES THE CONTACT WAS INFORMED THAT THE DRIVERS SIDE FRONT STRUT TOWER HAD SEVERELY RUSTED. THE VEHICLE HAD NOT BEEN SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 97,160.
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT TOOK THE VEHICLE TO THE REPAIR GARAGE FOR ROUTINE SERVICE. HE WAS INFORMED THAT THE STRUT TOWER WAS CORRODED DUE TO DEFECTED METAL. THE FAILURE ALLOWED SALT TO PENETRATE AND CORRODE THE STRUTS. THE VEHICLE WILL BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
OBSERVED THAT THE DRIVER'S SIDE STRUT TOWER IS RUSTED THROUGH TWO LAYERS OF METAL AND PERFORATED OVER HALF THE WAY AROUND FRONT TOP OF THE STRUT TOWER. VEHICLE HAS LITTLE OTHER BODY RUST EXCEPT THIS SHOCK / STRUT TOWER AREA AND THERE NEEDS TO BE A SAFETY RECALL TO REPAIR THIS DEFECTIVE ITEM BEFORE FURTHER ABNORMAL CORROSION CAUSES THE METAL TO FAIL AND FORCING THE STRUT THROUGH THE HOOD AND INTO THE WINDSHIELD OF THE VEHICLE CAUSING AN ACCIDENT OR INJURIES. *TR
OBSERVED THAT THE DRIVER'S SIDE STRUT TOWER IS RUSTED THROUGH TWO LAYERS OF METAL AND PERFORATED OVER HALF THE WAY AROUND FRONT TOP OF THE STRUT TOWER. VEHICLE HAS NO OTHER BODY RUST EXCEPT THIS SHOCK / STRUT TOWER AREA AND THERE NEEDS TO BE A SAFETY RECALL TO REPAIR THIS DEFECTIVE ITEM BEFORE FURTHER ABNORMAL CORROSION CAUSES THE METAL TO FAIL AND FORCING THE STRUT THROUGH THE HOOD AND INTO THE WINDSHIELD OF THE VEHICLE CAUSING AN ACCIDENT OR INJURIES. *TR
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE SHOCK TOWERS HAVE ALL RUSTED. IT IS THE ONLY AREA ON THE VEHICLE THAT HAS RUST DAMAGE. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM IS NOT WORKING, EVEN THOUGH HE HAS SPENT $1,000 TO HAVE IT REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 84,942 AND FAILURE MILEAGE WAS 64,000.
FOUND BLISTERING STEEL ON LEFT STRUT TOWER. WAS CONCERNED BECAUSE STRUT TOP IS SUPPORTED BY THE TOWER. USED A SCREWDRIVER AND HAMMER TO KNOCK RUSTED METAL LOOSE. FOUND HOLES CLEAR THROUGH THE METAL INTO THE WHEEL WELL. TOOK THE VEHICLE TO THE DEALER. WAS TOLD THIS IS A COMMON PROBLEM WITH A BULLETIN FROM CHRYSLER CORPORATION. WAS TOLD THE VEHICLE COULD BE REPAIRED FOR $350.00 DOLLARS. HAD VEHICLE REPAIRED AND PAID THE BILL. I FEEL THAT THIS IS A DEFECT IN THE VEHICLE DESIGN THAT IS UNSAFE. CHRYSLER SHOULD HAVE A RECALL AND REIMBURSE PEOPLE FOR THE REPAIRS. I HAVE TAKEN DIGITAL PHOTOGRAPHS OF THE RUST DAMAGE. *NM
STRUT ON LEFT SIDE FRONT RUSTING ON TOP AROUND BOLTS. *JB
CLOCKSPRING SAFETY RECALL FOR 1999 PLYMOUTH VOYAGER.*MR THE CLOCKSPRING ASSEMBLY THAT CONNECTS STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYTEM ON MINIVAN MAY LOSE THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THIS COULD CAUSE THE DRIVER'S AIRBAG, HORN SPEED CONTROL SYSTEM AND/OR STEERING WHEEL MOUNTED RADIO CONTROLS TO BE INOPERATIVE. *BF
DRIVERS SIDE STRUT TOWER HAS DEVELOPED THREE LARGE FATIGUE CRACKS ON TOP OF HOUSING ON FRONT END OF VEHICLE.
WHILE DRIVING ANY SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO THE FRONT UPPER BALL JOINTS. THE PROBLEM WAS NOT RESOLVED. PLEASE PROVIDE MORE INFORMATION. *JB
COMPLAINT RECEIVED VIA E-MAIL. I HAVE A SERIOUS CONCERN REGARDING A RUSTED COVER HOUSING ON SUSPENSION SPRINGS ON THE FRONT, DRIVERS SIDE OF MY 1999 PLYMOUTH VOYAGER VAN. I WOULD NOT HAVE BEEN AWARE OF THIS DEFECT IF I HAD NOT HAD MY MOTOR POWER WASHED RECENTLY. THE MAN THAT CLEANED IT POINTED OUT THIS SERIOUSLY RUSTED COVER ABOVE THE SUSPENSION ,AND TOLD ME IT COULD COLLAPSE, CAUSING THE ENTIRE SUSPENSION TO PROJECT UP AND THROUGH THE WINDSHIELD, AND CAUSE A SERIOUS ACCIDENT. THIS WAS COMMON ON PLYMOUTH VOYAGERS. I ALSO INQUIRED AT A BODY SHOP, AND WAS GIVEN THE SAME INFORMATION, AND A SHOWN A PICTURE OF A CAR THEY WERE PRESENTLY WORKING ON WHICH HAPPENED TO BE THE EXACT SAME 1999 PLYMOUTH VOYAGER AS MINE! DEALER SAID THAT THIS WAS COMMON ON THIS VEHICLE MODEL. I WENT TO THE DEALERSHIP, AND THEY TOLD ME TO CONTACT CHRYSLER CORPORATION BY CALLING THEIR 800 NUMBER. UPON CALLING T CUSTOMER SERVICE I WAS INFORMED THEY WOULD MAKE A NOTE OF MY CONCERN BUT THERE WAS NOTHING THEY COULD DO. CONSUMER BELIEVED THIS WAS A SERIOUS SAFETY FACTOR THAT SHOULD BE TAKEN CARE SOONER RATHER THAN LATER, BEFORE A LIFE THREATENING ACCIDENT WOULD OCCUR. *AK
THE CONSUMER STATED THE STRUT TOWER ON THE VEHICLE RUSTED. *JB *JB
CONSUMER SAYS VEHICLE WAS TAKEN IN FOR A ROUTINE CHECK. DEALER STATED" THAT THE STRUT TOWER WAS RUSTED. *AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH HIS CLOCK SPRING ON HIS VEHICLE WHICH AFFECTS THE HORN, AIR BAGS AND CRUISE CONTROL. DEALER WAS CONTACTED AND STATED THAT THAT DOES NOT HAVE A WARRANTY AND THERE IS NO RECALL ON HIS VEHICLE MODEL OR YEAR. TS
FRONT RIGHT WHEEL CANNOT BE ALIGNED DUE TO POOR SUSPENSION PULLING TO LEFT/ RIGHT AND WEARING TIRE DOWN DUE TO DEFECT. DEALERSHIP WAS AWARE OF PROBLEM. *AK
WHILE DRIVING INTO PARKING LOT VEHICLE VEERED TO THE LEFT AND DID NOT STRAIGHTEN OUT. STRUCK A LIGHT POLE WITH CONCRETE BASE, CAUSING DAMAGE TO VEHICLE. DEALER CONTACTED, AND HAS NOT RETURNED CALL TO CONSUMER. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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