Egr cooler failed again after it has been recalled/repaired by previous owner. Dealership saying they wont fix it.
- NHTSA ID
- 11750308
- Incident
- Jul 13, 2026
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2017 RAM 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 186 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 186, in the owner's own words
Egr cooler failed again after it has been recalled/repaired by previous owner. Dealership saying they wont fix it.
Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....
The Coolant liquid is absorved with no external leaking. There is an active Recall (19V-757, FCA Recall VB1) that the dealer said fits perfectly my vehicle but for some reason my VIN# is not included under the recall and they can not do anything unless I pay them.
I am reporting a persistent safety defect involving loss of intended drivability in my 2017 Ram 1500 with an 8-speed automatic transmission. For the past 3 years, on almost every use of the vehicle, the transmission enters an abnormal operating state where it becomes stuck in a single gear (most often 3rd or 4th) and will not upshift or downshift. When this occurs, the vehicle experiences reduced ability to accelerate and loss of normal drivability. The condition does not resolve while driving and requires me to pull over, shut the vehicle off, and restart it to restore operation. This defect has occurred multiple times at freeway speeds, requiring me to pull over onto the highway shoulder due to loss of vehicle function. A vehicle that cannot reliably shift or accelerate at highway speed presents a clear safety hazard to the driver and surrounding traffic. Requiring a stop-and-restart is not a safe or reasonable mitigation strategy in real-world traffic conditions. The issue occurs more frequently when the vehicle is cold, indicating a predictable and repeatable failure mode, not driver error or misuse. I have had to alter normal driving behavior, including extended warm-up periods and avoiding highways, to reduce risk. I was informed by repair facilities that this is a known issue related to transmission control module (TCM) software, and that Chrysler has issued Technical Service Bulletin(s) describing TCM software updates to address abnormal shifting and drivability behavior. The existence of these TSBs demonstrates manufacturer knowledge of the failure mode and a defined corrective action, yet the issue has not been addressed as a safety recall. I am submitting this complaint so the issue can be evaluated based on objective safety criteria. A vehicle that routinely loses drivability and requires emergency stops on freeways warrants formal safety investigation.
The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
1-ABS module, yes ABS breaks do not engage properly Yes, Gettel CDJR Punta Gorda FL Only the Dealer that sold me the truck ABS warning light came on a couple days after purchase, after restarting the truck the warning light went off for a few days then came back on and now is on all the time 2-Exhaust manifold, slight exhaust smell from time to time in cab Yes, Gettel CDJR Punta Gorda FL By dealer No warning light only a loud ticking noise from the exhaust manifold area, confirmed by Gettel service department
EGR Cooler cracked @ 58,000 miles resulting in a disabled truck that has to be towed to the nearest dealership 20 miles away and 1 1/2 hours from our home two days before Christmas 2025. Thankfully my family was ok and the engine did not catch fire. The original EGR cooler was replaced by the manufacture under a recall at the end of 2020 @ 28,000 miles.
DTC P0336 crankcase position sensor A circuit range/performance code truck lost power for several seconds at 50mph in traffic almost causing a collision, then power returned causing fast acceleration almost lost control of vehicle. truck is now in limp mode. there is a recall for DTC P0336 is a known defective reluctor wheel problem on Ran eco-diesel trucks made between 2014-2018. I have a 2017 model which was purchased june 2018. Ram dealership says my vin is not included in recall though my model and year is.
Egr coolant system leaking
VIN [XXX] Recall “66A Loss of Crankshaft position”. Why is this recall only a software update and does not fix the issue causing the recall? The faulty part is the Tone Wheel and the delamination of the magnetic material on the wheel. The software update just allows the car to drive faster, (40mph) to get it to the dealer for the $2k plus repair. Daimler Chrysler or Fiat, who makes the EcoDiesel engine should be required to pay for this repair. The safety issue is still present. Driving 40mph at 4200rpm on the freeway is a safety concern. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown. We have owned this vehicle for almost 3 years now and we have had to replace 2 sensors, the cruise control will intermittently no disengage when buttons are pushed or brake pushed, replaced the full pump, sometimes it will lose all power going down the road, HD to replace the fuse box because it was getting and started to melt, it will try to start and will just keep cranking until you slam on the gas, and the rear window leaks every time it rains. We have paid for everything out of pocket and we are still having all these problems and the mechanics can not figure out the problem,but are guessing it the fuel pump or fuel injectors.
Ram 1500 Exhaust Manifold Exhaust in passenger cabinet causing sore throat, headache and asthma exacerbation. Loud ticking sound when starting and acceleration.
The transmission control valve is taking over the truck. It is a huge safety concern. You have NO CONTROL over the vehicle when it happens.
MANIFOLD EXHAUST BOLTS ARE BROKEN OFF AND THE EXHAUST FUMES GET INTO THE CAB.
Hemi 5.7 lifters and ate up crank had to replace engine with 79000 miles and now I keep getting random misfire ordered ecm and it want let alt charge they say it’s in our wiring
The EGR valve and EGR cooler went out and it caused the MAP sensor to melt and also caused the intake manifold to melt and if I didn’t shut the truck off it was going to catch on fire. And this truck has had this problem in the past due to a recall and it was repaired and it happened again on may 4th 2025
I am reporting a recurring and well-documented issue involving broken exhaust manifold bolts on my 2017 Ram 1500 with the 5.7L HEMI engine. My truck has only 47,000 miles, and the driver-side manifold has already required repair once due to broken bolts. Now, I am again hearing ticking noises and suspect further bolt failures and the passenger side , indicating this issue is not isolated but chronic and systemic. Thousands of other owners across Ram forums and communities have experienced the same failure, especially in Ram 1500s from 2009 to 2018 equipped with the 5.7L HEMI. The failures are typically caused by thermal expansion and contraction, which leads to the exhaust bolts snapping, particularly the rear ones. This results in exhaust leaks, increased emissions, and potential long-term engine damage. Despite the known and widespread nature of this defect, there has been no recall or extended warranty coverage from the manufacturer. Owners are frequently forced to cover expensive repairs (over $1,000) for what is clearly a design or material defect that occurs well below typical component lifespans. I respectfully request that the NHTSA investigate this issue and consider initiating a recall or mandatory service campaign. A critical engine component failing at such low mileage, and more than once, should not be dismissed as normal wear and tear.
The contact owns a 2017 RAM 1500. The contact stated that upon starting the vehicle, the check engine, ABS, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired, and the contact was advised to contact a dealer for repairs. An unknown dealer was contacted and informed the contact that the parts were on backorder. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
The contact owns a 2017 RAM 1500. The contact stated that after fueling the vehicle up, while driving at approximately 65 MPH, the check engine and low fuel warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank and sensors needed to be replaced. The vehicle was not repaired. The contact believes that the failure was associated with NHTSA Campaign Number: 17V434 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.
I had the EGR recall completed but now the intake manifold is failing and I was told it could be damage from the cracked egr cooler. Dealership says none of it is under warranty.
The contact owns a 2017 Ram 1500. The contact stated that when the vehicle started, the contact became aware of an abnormal ticking sound. No warning light was illuminated. The contact inspected the vehicle and became aware of several fractured bolts on the exhaust manifold. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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