2017 RAM 1500 Other / unspecified Problems

1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.

NHTSA ID

11610782

Incident

Aug 2, 2024

I am writing this letter about a vehicle I purchased in November 2023. The vehicle purchased was a 2017 Dodge Ram 1500 Diesel from Rick Chevrolet in Virginia Beach VA. The truck has many defects. The first month I took it back for a leaking tire, broken windshield, oil leak and because it drove funny and I did not know what was wrong with it, but I knew something was wrong. They kept the truck for approximately a week or two. In April I hit a pothole in Norfolk off [XXX] and I didn’t know what had happened to the truck. I left it in Norfolk until the next morning because I could not get a tow truck to come out that night. I had my truck towed to Dodge, Ram and FIAT in Norfolk VA. They told me the Tie Rod, Axle, had broken. The Dealer then, told me that the truck would not align so they sent it to the Collision Center. The collision center told me that the truck had a bent frame and it did not happen due to the pothole. That the truck was a death trap and I need not to drive it that the dealer should not have sold me that truck. I went and talked to the Manager at Rick Chevrolet named Kerry and he said we could swap the truck, but I had to make a down payment of an excessive amount due to my credit. I did not know that this truck was a nightmare and I feel why should I have to pay for someone selling me a truck that can kill me and whoever is riding with me. I bought the truck because they are supposed to be safe. This is ridiculous and the dealership is not trying to help me out of this by putting me in a safe vehicle. I am paying for something that is going to cause me bodily harm or my life, and they want me to pay more to get into a safe vehicle. This truck should not have been sold and because it was, they need to take responsibility and swap me out of this death trap. Can you please look into this matter. The collision center gave me copies of what they did, and what they found wrong with the truck and a picture of frame being bent. The firewall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA ID

11608617

Incident

May 22, 2024

Rear axle pinion gear broke causing lack of motion could cause me to wreck or get hit

NHTSA ID

11578904

Incident

Mar 6, 2024

When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.

NHTSA ID

11539852

Incident

Apr 15, 2023

Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.

NHTSA ID

11495391

Incident

Nov 25, 2022

VEHICLE BEGINS SHAKING BETWEEN 68-73 MPH ON SEVERAL DIFFERENT HIGHWAYS. I WANTED TO MAKE SURE IT WAS NOT ROAD CONDITIONS. THE STEERING WHEEL DOESN'T SHAKE BUT THE VEHICLE VIBRATES. MAY BE COMING FROM THE REAR OF THE VEHICLE. REPLACED ALL FOUR TIRES WITH BRAND NEW AND HAD THEM BALANCED, HAD THE VEHICLE ALIGNED. SAME PROBLEM OCCURS. THIS SEEMS TO BE A COMMON ISSUE. VEHICLE HAS 34,212 MILES. HAD TIRES REBALANCED AFTER 150 MILES OF USE. ISSUE DID NOT GO AWAY.

NHTSA ID

11384413

Incident

Dec 18, 2020

Mileage

15 mi

2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS

NHTSA ID

11375539

Incident

Oct 13, 2020

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MY CHRYSLER DODGE JEEP RAM FIAT (4650 E PICKARD RD, MT PLEASANT, MI 48858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ID

11327254

Incident

Jan 16, 2019

I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11324281

Incident

Apr 30, 2020

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11323670

Incident

Mar 11, 2020

DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB

NHTSA ID

11319826

Incident

Mar 20, 2020

Mileage

46,000 mi

LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.

NHTSA ID

11310838

Incident

Feb 6, 2020

Mileage

22,000 mi

THIS COMPLAINT IS FOR THE GOODYEAR TIRES THAT CAME ON MY 2017 DODGE RAM 1500. TIRE IS GOODYEAR WRANGLER SA-R. TIRE SIZE IS 275/60R20. I WAS DRIVING THROUGH PA ON THE WAY TO NY DRIVING A LITTLE OVER THE POSTED SPEED LIMIT (70MPH) WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING. ONLY 5700 MILES ARE ONE THESE TIRES AND I WAS ABOUT 3 HOURS INTO A 6 HOUR DRIVE WITH CLEAR AND COOL WEATHER CONDITIONS. THERE WAS NO ALERT FROM TIRE PRESSURE SENSOR STATING THEY AIR WAS LOW. THERE WAS A LOUD BANG AND IT PULLED HARD TO THE LEFT INTO THE LEFT LANE... THANKFULLY NO OTHER VEHICLES WHERE IN THAT LANE. AT THAT SPEED IT COULD'VE EASILY BEEN A CRASH WITH FATALITIES. I'VE SEEN SIMILAR COMPLAINTS ABOUT THIS SAME TIRE DOING THE SAME THING BUT GOODYEAR WON'T DO ANYTHING UNLESS THEY GET A CERTAIN AMOUNT OF COMPLAINTS ABOUT THIS. THIS SHOULD NOT HAPPEN AT 5700 MILES UNLESS AN OBJECT WAS STRUCK WHICH IS NOT THE CASE.

NHTSA ID

11091055

Incident

Apr 29, 2018

Mileage

5,700 mi

VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED

NHTSA ID

11066697

Incident

Jun 30, 2017

Mileage

2,400 mi

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE DROVE ROUGHLY AND THE STEERING WHEEL VIBRATED. WHILE DRIVING WITH THE REAR WINDOWS DOWN, THE TURBULENCE CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED EAR TRAUMA/POPPING AND THE CONTACT'S EYES TO WATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN HIESTER CHRYSLER DODGE JEEP RAM, 940 N MAIN ST, LILLINGTON, NC 27546 910-893-8088) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED AND OTHER WINDOWS SHOULD BE OPENED FOR THE TURBULENCE. THE REAR PASSENGER TIRE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32784742. JESSICA AT 844-378-0573 EXT 81498 STATED THAT THE INFORMATION ABOUT THE TURBULENCE WAS IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS 2,837.

NHTSA ID

11046949

Incident

Sep 14, 2017

Mileage

2,837 mi

FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS

NHTSA ID

11014778

Incident

Jun 30, 2017