2019 RAM 1500 Airbags Problems

Service air bag light came on. Code read Passenger Seat belt Retractor Pretensioner Deployment Control - Circuit Open

NHTSA ID

11749752

Incident

Jul 9, 2026

The passenger airbag in my 2019 RAM 1500 (VIN: [XXX] LP: [XXX]) is completely missing. The dashboard was cosmetically repaired to hide the absence, and the warning light was tampered with so no airbag/SRS alert appears. This was only discovered during a recent inspection; I had no prior warning. Inspection by an independent service center is scheduled and I can provide the vehicle for examination upon request. This creates a severe safety hazard, for years I've driven with no passenger airbag protection and false reassurance from a working dashboard. The issue was not disclosed by the selling dealer. I have photographic evidence and can provide all records upon request. Problem has not been addressed by the manufacturer, dealer, or police/insurance representatives yet. Safety of all occupants was unknowingly put at serious risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744850

Incident

Mar 28, 2026

Airbag switch in seat was partially faulty, depending on drivers weight. Dealership pulled code and replaced the new battery with a new battery, then did the steering wheel clockspring, but the final outcome was the weight of the driver and the seat switch for the airbag. The truck is currently in the shop waiting for the seat airbag switch. I believe this to be a safety recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744097

Incident

Jun 1, 2026

The contact owns a 2019 RAM 1500. The contact stated while driving at 45 MPH, occupied with four other passengers, the contact mention deer ran across the road, and he attempted to turn the vehicle to attempt not hit the deer and the contact lost control of the vehicle causing the vehicle to merge through bruises crashing into a tree. The contact stated that no air bags deployed in his vehicle and his bumper was detached. The contact stated that he sustained injuries to his neck, back, head and leg and he stated the others sustained injuries as well, however the driver has no information on their injuries at this time. Medical attention was required. The contact mention the vehicle was towed by a collision center and was deemed a total loss by the insurance company. The contact stated that a police report was filed. The contact mentioned that the vehicle seat belts did not retract. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

NHTSA ID

11739381

Incident

May 14, 2026

Mileage

67,000 mi

I am the owner of a 2019 Ram 1500. An airbag deployment incident occurred and Stellantis initiated an investigation into the airbag system. During that investigation, Stellantis and/or its contractor Bosch extracted Event Data Recorder (EDR) crash data from the vehicle's airbag control module using Bosch Crash Data Retrieval (CDR) equipment. Despite multiple requests, Stellantis has refused to provide the extracted EDR data to the vehicle owner. Under Texas Transportation Code §547.615, information recorded by an Event Data Recorder in a motor vehicle is the property of the vehicle owner. The data was taken from my vehicle, yet the manufacturer is refusing to release the information. Because this data relates directly to the airbag system and crash safety systems of the vehicle, I am requesting that NHTSA review this matter and determine whether the manufacturer is improperly withholding safety-related crash data from the vehicle owner.

NHTSA ID

11723107

Incident

Nov 16, 2025

Air bag warning light Diagnosed safety restraint system air bag module Not included in 2019 recall for same issue per dealership

NHTSA ID

11716926

Incident

Feb 1, 2026

The dash cover has separated from the main dash component. RAM cannot confirm this will not impede the proper deployment of safety airbags in case of a head on collision. This is more than a visual issue, it's a safety issue. Looking online at RAM forums, this has been a common issue with the dash for many RAM owners.

NHTSA ID

11715627

Incident

Feb 4, 2026

The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 25V298000 (AIR BAGS, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 62,000.

NHTSA ID

11713357

Incident

Jan 19, 2026

Mileage

62,000 mi

i as in an accident. a vehicle hit me while i was traveling at 50 mph. my air bags did not depoly.

NHTSA ID

11706371

Incident

Dec 18, 2025

I was driving down the road on my way home from work. And without warning the airbags in both front seats and both front seat belts and the top one close or inside the roof all went off at the same time. Causing me to almost wreak my truck. I went off in the ditch then back on the highway before stopping on the opposite side of the road There is no damage to my truck except a busted plastic piece on the running board. But both front seats are ripped open now cause of the airbags going off the seat belts are locked up and the liner in the roof is messed up. And it now says there is something wrong with my traction control

NHTSA ID

11704166

Incident

Dec 8, 2025

I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.

NHTSA ID

11702616

Incident

Sep 11, 2025

The contact's husband owns a 2019 Ram 1500. The contact stated that while entering a parking space at less than 5 MPH, the vehicle independently accelerated forward. The vehicle accelerated over the concrete parking block and crashed into the grocery store's front window. The contact stated that the incident happened so quickly that they were uncertain if any warning lights appeared on the instrument panel or if the brake pedal was depressed during the acceleration. The air bags did not deploy upon impact. The contact and her husband were taken to the hospital by ambulance; however, neither suffered any injuries. No other injuries were reported as a result of the incident. A police report was filed. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to an independent body repair shop. The contact stated that the store's large front glass was shattered as a result of the accident, but was unaware if any other property was damaged. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control) and NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts); both recalls were previously serviced on the vehicle. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 72,000.

NHTSA ID

11682230

Incident

Aug 14, 2025

Mileage

72,000 mi

2019 Ram limited 4x4 . Leather dash has bubble and shrinking exposing air bags . 5th gen trucks are having issues with this that Stelantis [ Ram] knows of. They know of this issue and wont fix. They seem to have fixed this issue in 2023.

NHTSA ID

11679212

Incident

Jan 1, 2024

Air bag light came on in the instrument panel. I took it to the dealership along with oil change. They scanned the airbag problem and it came back that the passenger front seatbelt had open circuit. My vehicle is not part of the current recall for this issue. I want to let you know that my build of my vehicle should fall under the current recall for the ongoing build dates with this issue.

NHTSA ID

11678781

Incident

Jul 2, 2025

Airbag warning light is on no accident. It just came on no airbags have been deployed. There is a recall for similar. Ran 1500 classics of this make and model but not my VIN number for the same airbag sensor light.

NHTSA ID

11677879

Incident

Jul 28, 2025

Rear window seal has allowed water in to the cab of the truck and the electronic components under the back seat have already had to be replaced causing the vehicle to not operate properly. The rear window is still leaking and has leaked since 2021, when it was replaced under warranty. If water enters into the electronic components under the back seat or the air bags located in the head liner, while driving, this could cause severe damage to property and could be harmful to life.

NHTSA ID

11671805

Incident

Jun 9, 2021

Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.

NHTSA ID

11655367

Incident

Mar 12, 2025

I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.

NHTSA ID

11652003

Incident

Aug 21, 2024

Hit a very large cow early in the morning going about 40-45 mph. Not one single airbag deployed. There was no indication that they wouldn't work. The seatbelt was the only thing that kept him was going anywhere... If the airbags had gone off his head and neck wouldn't of snapped forward. We have police report pictures and can get insurance report. Contacted Ram and they said there wasn't anything they could do. After a year of doctors I contacted Ram back and still nothing they can do.

NHTSA ID

11643257

Incident

Nov 12, 2023

See attached document for complaint.

NHTSA ID

11642116

Incident

Jan 19, 2025

The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.

NHTSA ID

11631365

Incident

Nov 1, 2024

Mileage

86,000 mi

The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.

NHTSA ID

11628749

Incident

Jun 1, 2022

Mileage

99,800 mi

While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.

NHTSA ID

11618762

Incident

Sep 12, 2024

I was driving a new truck i had purchased from a dodge dealer , i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion ,neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced

NHTSA ID

11613832

Incident

Mar 11, 2020

Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.

NHTSA ID

11610013

Incident

Aug 21, 2024