2019 RAM 1500 Interior & seats Problems

The truck has two issues that may be related. The third brake light leaks water. they tried to fix it, it happened again. The leaks have ruined my upholstery of the back seats. They have an extended warranty for this but it should be a recall. I believe the leak also is effecting my push button (electrical issues), the car won't start. It just clicks and you have to remove the battery or do weird things to make it start again. I think the leak may be connected because there is a computer on the bottom of the rear window floor that keeps getting wet. The push button to turn the car on is a major pain and it happens at random times or after lots of rain. It can leave you stranded for an half hour or days. It also affects the power roof. I can't open/close the power roof without doing crazy things. The push button start is reported by thousands online. Dodge charges 50k and cannot provide basic start button that don't leave you stranded.

NHTSA ID

11717880

Incident

Feb 13, 2026

The contact owns a 2019 Ram 1500. While driving at an undisclosed speed, the sun visor frequently fell, obstructing the driver’s view of the roadway, creating a safety hazard. The vehicle was taken to a dealer for inspection, but the vehicle remained unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.

NHTSA ID

11714242

Incident

Oct 1, 2025

Mileage

71,000 mi

A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11689432

Incident

Aug 1, 2025

2019 ram 1500 big horn rear back lite leak. Anytime it rains it pours from the frame where it has developed two cracks on either side of the power sliding window. Dealer states it needs replaced after resealing the window and the 3rd brake light. Dealer states Ram will not pay for the replacement even though there is an extended warranty for 8 years or 150k miles on the backlite. I have opened a case with customer care...all they do is mediate between you and dealer they have no access to TSB bulletins or service records. TSB bulletin located on NHSTA site states replacement. Dealer states they only reseal and that the one I can see is outdated. Dealer wrote on last service record that the backlite needs replaced. Note: there is a electronic hub located behind the seats. Also, potential mold growth as the vehicle has a persistent musty smell.

NHTSA ID

11666880

Incident

Jan 30, 2025

The contact owns 2019 Ram 1500. The contact stated that the leather on the dashboard near the windshield had bubbled up and risen due to the heat. Due to the failure, the contact's vision was obstructed while driving at various speeds. The contact called a local dealer and was informed that there was no recall on the VIN. The contact was provided an estimate for a new dashboard. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the NTHSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

NHTSA ID

11659509

Incident

Jan 1, 2022

Mileage

95,000 mi

The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it’s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it’s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I’m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn’t tell me if that would fix it or not. When I asked if it didn’t they just said I’d have to replace the whole uconnect system.

NHTSA ID

11635051

Incident

Aug 4, 2024

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

NHTSA ID

11622926

Incident

Sep 13, 2023

Mileage

62,000 mi

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

NHTSA ID

11563684

Incident

Jan 5, 2020

Mileage

12,000 mi

Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.

NHTSA ID

11542261

Incident

Aug 11, 2023

The contact owns a 2019 Ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

NHTSA ID

11506999

Incident

Feb 13, 2023

Mileage

85,000 mi

Seat are stitching are coming off vehicle. Reddit and a lot of Ram groups have state concern do this. Manifold bolts break ad tend to melt because of truck heat.

NHTSA ID

11502084

Incident

Nov 17, 2022

The contact owns a 2019 Ram 1500. The vehicle's tailgate failed to open and close correctly. The contact had taken the vehicle to the dealer who did not find the cause of the failure. The dealer advised that they close the tailgate more aggressively. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,255.

NHTSA ID

11497375

Incident

Dec 14, 2020

Mileage

37,000 mi

The contact owns a 2019 Ram 1500. The contact stated that the tailgate would open independently while driving at various speeds. The contact took the vehicle to the dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 36,500.

NHTSA ID

11459808

Incident

Jan 1, 2021

Mileage

36,500 mi

The Driver's seatback broke last year and now has broken a 2nd time. The vehicle has never been in an accident and has never been used off-road. I have contacted the dealer in the matter and they have dismissed my concerns this first seat broke at a weld and the 2nd seat has the same symptoms less than a year later.

NHTSA ID

11454713

Incident

Nov 1, 2021

I HAD NOTICED THAT THE REAR WINDOW ON THE DRIVERS SIDE WOULD LEAK A SMALL DRIBBLE OF WATER AFTER A CAR WASH OR A HEAVY RAIN. THE VEHICLE WAS NOT MOVING AT THE TIME OF DISCOVERY. I TOOK MY TRUCK INTO MEADOR CDJR IN FORT WORTH TX AND THEY REMOVED AND REPLACED THE REAR SEAT AND REAR WINDOW. THEY INSTALLED A NEW WINDOW SEAL AND REPLACED THE REAR SEAT. THEY COVERED THIS AS A WARRANTY ITEM WITH NO CHARGE TO ME.

NHTSA ID

11387370

Incident

Dec 30, 2020

Mileage

17,850 mi

REAR WINDOW PLASTIC CRACKED/LEAKING WHEN RAINING OR GOING THROUGH A CAR WASH. DEALER FIXED 3RD BRAKE LIGHT AND RESEALED ANTENNA BUT WINDOW STILL LEAKING HEADLINER AND SEATS GET SOAKING WET I HAVE A VIDEO OF THIS HAPPENING BUT IT WON'T LET ME UPLOAD IT

NHTSA ID

11385787

Incident

Nov 15, 2020

Mileage

22,000 mi

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

NHTSA ID

11331448

Incident

Mar 31, 2020

Mileage

1,000 mi

THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR

NHTSA ID

11327458

Incident

Jun 5, 2020

Mileage

7,419 mi

SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD

NHTSA ID

11266605

Incident

Jun 1, 2019

Mileage

9,500 mi

MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB

NHTSA ID

11184506

Incident

Mar 1, 2019