2019 RAM 1500 Body & structure Problems

Manufacturing defect in the rear window frame (Backlite) causing severe water intrusion. Water is pooling directly onto the RF Hub (Radio Frequency Hub) electrical module and wiring harness. This creates a high risk of unintended vehicle shutdown while driving or a total electrical short-circuit/fire. This is a known issue documented in TSB 23-016-21 and Warranty Bulletin D-23-17, yet the manufacturer is refusing to honor the 8-year warranty extension for my specific VIN despite the safety risk.

NHTSA ID

11733757

Incident

Mar 1, 2026

1 The vehicle’s dashboard upper trim panel (leather covering and stitching) has failed. The leather is lifting and separating from the dashboard surface, and the stitching is coming undone. The vehicle is available for inspection upon request. 2. The lifting and peeling leather creates a safety concern. The leather separation is present at all times and continues to lift from the dashboard. The condition becomes significantly worse during hot and humid weather, as the material expands further. This can obstruct the driver’s forward or peripheral vision, including blind spots, reducing the ability to clearly see passengers, other vehicles, or road hazards. Additionally, if the material continues to detach, loose sections could interfere with steering wheel components or dashboard controls, creating a distraction or potentially affecting safe vehicle operation. 3. Yes, the issue has been inspected and confirmed by a dealer. The dealer acknowledged the dashboard leather separation and stitching failure. Similar issues have also been reported in other vehicles of the same make and model. 4. The issue has been inspected and confirmed by an authorized dealer. It has not been inspected by police or insurance representatives. The manufacturer has not directly inspected the vehicle at this time. 5. There were no warning lamps or dashboard messages prior to this issue. The first symptom was visible lifting of the leather and loosening of the stitching on the dashboard. The condition has progressively worsened over time and becomes more pronounced during hot and humid weather, although the separation is present regardless of weather conditions.

NHTSA ID

11720300

Incident

Jul 11, 2024

Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolved and they just keep saying my truck is not under the recalls. Both problems I have are exactly what the recalls are AND my manufacturing date on my truck shows that they SHOULD be covered, but for some reason the recall isnt attached to my truck VIN. 1: Cracked back window sliding frame. It is cracked in the EXACT spots thst show on the recall and my back window let's water leak in. 2: Tailgate opens on its own from being misaligned. Both have recall bulletins out that my truck 100% falls under, but for some reason, the recalls aren't attached to my VIN. I have called the dealer a few different times trying to get this resolved and they have still be unable to get them done. The dealership service managers have even told.me that my truck should DEFINITELY be under the two recalls and they dont understand why they aren't. I have spent THOUSANDS of dollars the last couple years getting all kinds of things fixed on my truck AND I actually just dropped my truck off this evening to get new manifolds installed tomorrow! This is the SECOND time that I have had to get this done because the Mopar manifolds are junk and keep cracking! I just don't understand why RamCare can't just attached my VIN to the recalls so I can get them fixed like they should. The dealrrship even said they should! I have had Chrysler/Mopar vehicles for almost 20 years now!!! I have always been a very loyal customer. I just don't understand. I don't think it is fair at all.

NHTSA ID

11719510

Incident

Sep 1, 2021

Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed

NHTSA ID

11697808

Incident

Nov 1, 2025

The contact owns a 2019 Ram 1500. The contact’s wife stated that while the vehicle was parked and shut off, the driver’s front door became inoperable. The contact reported that the front driver’s side door hinge began to detach, causing the contact’s wife to fall from the vehicle. As a result, the contact’s wife sustained ankle and wrist injuries and was transported to a local emergency room for treatment. The contact expressed concern that the failure posed a serious safety hazard to occupants and bystanders. The contact also stated that the front passenger’s door was beginning to exhibit similar issues, raising concern that the defect could result in additional injuries if not addressed. The contact mentioned that the passenger side door hinge was starting to detach prematurely. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was invalid.

NHTSA ID

11686927

Incident

Sep 12, 2025

Mileage

122,000 mi

2019 ram 1500 big horn rear back lite leak. Anytime it rains it pours from the frame where it has developed two cracks on either side of the power sliding window. Dealer states it needs replaced after resealing the window and the 3rd brake light. Dealer states Ram will not pay for the replacement even though there is an extended warranty for 8 years or 150k miles on the backlite. I have opened a case with customer care...all they do is mediate between you and dealer they have no access to TSB bulletins or service records. TSB bulletin located on NHSTA site states replacement. Dealer states they only reseal and that the one I can see is outdated. Dealer wrote on last service record that the backlite needs replaced. Note: there is a electronic hub located behind the seats. Also, potential mold growth as the vehicle has a persistent musty smell.

NHTSA ID

11666880

Incident

Jan 30, 2025

I am experiencing the EXACT same problems with my truck as recall 22V904000 (ZB8). Dodge refuses to make the repair under the recall. Dodge claims my VIN# is outside the recall range. But...I am experiencing the exact same problems associated with the recall. Please tell Dodge to extend the recall to my vehicle. Thank you.

NHTSA ID

11664491

Incident

May 1, 2025

The contact owns a 2019 Ram 1500. The contact stated that while inspecting the vehicle after a snowstorm, the contact became aware that a large pool of water had seeped into the vehicle from the rear doors. No warning lights were illuminated. The contact had taken the vehicle to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The VIN was not under recall, and the contact was informed that there was no fix for the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,803.

NHTSA ID

11649769

Incident

Jan 22, 2025

Mileage

36,803 mi

Back lite(back glass) frame cracked and leaking

NHTSA ID

11644170

Incident

Feb 1, 2025

Issue with rear door not latching closed when temperatures are below freezing. When attempting to close the door it will just bounce back open. I had to use a ratchet strap to keep the door closed while driving home. Vehicle was taken back to dealership who verified the issue and replaced door latch. Issue occurred again after new latch when left in freezing temperatures. Online research shows numerous people having the same issue and it could be related to water/moisture getting inside the door and freezing in a U shape bend in the door latch cable.

NHTSA ID

11643808

Incident

Jan 19, 2025

The contact owns a 2019 Ram 1500. The contact stated that after rainfall, the contact became aware that water was leaking into the interior of the vehicle through the rear sliding window. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the rear sliding window molding was cracked, causing the window to detach from the molding, which caused water to leak into the interior of the vehicle. The vehicle was not repaired. The contact related the failure to TSB Number: 23-016-21. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

NHTSA ID

11623707

Incident

Nov 4, 2024

Mileage

116,000 mi

Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched

NHTSA ID

11620899

Incident

Sep 26, 2024

2 cracks by the back sliding glass window, water seeps in and get on the head liner and in cabin causing water to get all over.causing damages.

NHTSA ID

11608889

Incident

Aug 16, 2024

2 cracks near the rear sliding glass window allows water in the cabin. As a result, there is visible water damage on the headliner.

NHTSA ID

11608208

Incident

Mar 25, 2024

The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.

NHTSA ID

11607716

Incident

Sep 7, 2023

Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.

NHTSA ID

11596605

Incident

Aug 15, 2023

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

NHTSA ID

11579979

Incident

Mar 2, 2024

This truck has a serious safety issue that FCA is ignoring. The exhaust manifolds/bolts are faulty and leak exhaust gas into the cabin of the vehicle causing all passengers to be subjected to high levels of carbon monoxide and exhaust gases. This poses a serious safety hazard for bother drivers and passengers of all vehicles on the road. The company has been aware of the exhaust manifold issue affecting Ram trucks for years yet when this truck experienced a known problem the consumer (me) is still burdened with paying over 900 per side to get each manifold repaired and replaced. This is absolutely unacceptable, especially when both sides just fail like my truck did at the same time. I can’t sell it it’s not safe to drive. I can’t afford to fix it and it ain’t worth anything to trade in due to this known issue. Please help!!

NHTSA ID

11577714

Incident

Jan 29, 2024

The contact owns a 2019 Ram 1500. The contact stated that during a rainstorm, he became aware that the rear window was leaking water into the interior of the vehicle, potentially leading to electrical damage to the rear taillamps. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the water was entering the interior of the vehicle through a crack in the glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

NHTSA ID

11576092

Incident

Mar 7, 2024

Mileage

59,000 mi

The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

NHTSA ID

11575314

Incident

Oct 4, 2023

The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the active air dam system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.

NHTSA ID

11573999

Incident

Feb 14, 2024

Mileage

51,000 mi

Leak in third brake like that and/or from rear vents. MANY other complaints online of same issue. Allowing water in causes mold and possible breathing issues.

NHTSA ID

11572781

Incident

Dec 1, 2022

Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere,Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet ,plus we had a bad smell like nasty old cigars in the cabin when we get in ,No one smokes in my family..I took it to the dealer for repair who stated yes we know about it ,it is a common problem and we can fix it but it is not covered under warranty,I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do .Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides ,it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard .The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA ID

11572466

Incident

May 8, 2023

The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.

NHTSA ID

11570334

Incident

Feb 6, 2024

The dashboard on the 2019 Ram 1500 Limited has a problem with the leather dash covering becoming separated from the dashboard itself bubbling up. Besides looking horrible, this may cause a safety issue with the airbag deployment from the dashboard. I was told that people have been able to get their dashboard repaired because of that reason but not just for the bubbling up of the leather from the dash which RAM tells you isn't even covered by their warranty on a $67,000 vehicle which sounds unacceptable. I know there are a lot of complaints about the RAM dash leather delamination issue where it separates from the substrate.

NHTSA ID

11566623

Incident

May 1, 2023