2023 RAM 1500 Body & structure Problems

I was driving down Highway 16 in Texas between Fredericksburg and Kerrville when I heard a very loud noise and the panoramic window on my vehicle exploded. There were not any objects that came in contact with the window to cause it to break. Fortunately, the sunroof was closed and the inside cover was in the closed position so that glass did not cover me or the interior of the vehicle. This was a two lane highway and had I not had the sunroof covering in the closed position it could have resulted in a serious accident.

NHTSA ID

11728816

Incident

Apr 2, 2026

Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick google search will show this is a common enough problem, in multiple models, that there is an aftermarket fix for visors for rams and jeeps.

NHTSA ID

11696976

Incident

Nov 1, 2025

Truck sways alot with high winds.

NHTSA ID

11685482

Incident

Sep 5, 2025

Tailgate unlatched one its own when I was backing up. It dropped and struck another vehicles bumper. Tailgate is smashed now. I was watching the back up camera and the tailgate was closed. It electronically opened itself and dropped down with me doing anything.

NHTSA ID

11663204

Incident

May 25, 2025

On multiple occasions, my tailgate has opened while driving causing a loss of cargo.

NHTSA ID

11629115

Incident

Nov 3, 2024

While driving on a busy highway, facing early morning sun, I lowered the driver side sun visor to help keep the sun out of my eyes. A few minutes later, the sun visor came loose at the left-hand side and fell onto my hands as they were positioned on the steering wheel. This startled me, caused me to be blinded momentarily by the sun in my eyes, and caused me to have to move the visor out of my way (it was partially blocking my vision as it was hanging there from the clip on the right-hand side of the visor). It didn't cause an accident, but it certainly could have. The visor came loose from the pivot point near the driver's side A-pillar, upper left-hand corner of the windshield. I visited a Ram dealer on the way home from work, to see about getting the issue fixed. This was in October. It's now December and the dealer is still waiting on the part. The technician that looked at it did not explicitly state that it was a common issue, but his reaction to it seemed to indicate that to me. I should also note that this vehicle is a company vehicle, and not my personal vehicle.

NHTSA ID

11628485

Incident

Oct 17, 2024

I purchased this vehicle from the dealership on Nov 24, 2023. On Dec 9th, 2023 I found evidence of mice chewing and droppings. I checked the air cabin filter and there was evidence of mouse droppings and chewing as well. I set traps and caught three mice. I took the vehicle to the dealership to identify where they were coming in from and to assess what kind of damage was done to the vehicle, as it was smelling very bad even after changing the air filters. The dealership stated that this was not covered under warranty because it is not a mechanical problem and that I had to go through my insurance and submit a claim before they could proceed with removing the dashboard to investigate damage to the firewall. I received approval from my insurance after submitting a comprehensive claim and the dealership took apart the entire dashboard as well as several other components. They stated that they found evidence of mice droppings, but could not identify where they were coming from, so they put everything back together and returned the vehicle to me. Yesterday (March 6th), I again saw new evidence of chewing near the gas/brake pedals as well as at the air cabin filter. I called Ram to complain about this but they stated that it is not a mechanical issue. However, I believe they need to investigate and fix this problem because it is a structural issue that is permitting mice to enter and damage my vehicle and children's car seats, and the firewall between the engine and cabin could be compromised. More importantly, it is a health hazard with the mouse droppings and urine propagating throughout the ventilation system. Your feedback and support would be greatly appreciated to have Ram resolve this issue with my vehicle. Thank you

NHTSA ID

11576043

Incident

Dec 10, 2023

Tailgate unlatched and dropped into open position while driving without any action to cause the tailgate to open. Resulting in damage to tailgate from a trailer which was being towed.

NHTSA ID

11571757

Incident

Feb 12, 2024

Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.

NHTSA ID

11538839

Incident

Aug 7, 2023

Tailgate latch failed causing tailgate to fall while driving. Tailgate fell onto trailer causing over $2500 in damages. Vehicle has less than 7k miles.

NHTSA ID

11525990

Incident

May 26, 2023