2023 RAM 1500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 RAM 1500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical6322.5%
- Engine4716.8%
- Brakes3713.2%
- Driver assistance2910.4%
- Powertrain (other)269.3%
- Fuel system186.4%
- Steering165.7%
- Exterior lighting134.6%
- Body & structure103.6%
- Airbags62.1%
- Visibility51.8%
- Suspension41.4%
- Seat belts20.7%
- Interior & seats20.7%
- Other / unspecified10.4%
- Tires & wheels10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.
This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.
First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this is a safety-related recall on a U.S. Market vehicle, I am requesting an "Out-of-Area" remedy. Specifically, I am requesting that Stellantis: Authorize a local independent repair facility (such as Samoa Motors in Tafuna) to perform the recall repair. Coordinate the shipment of necessary parts and technical instructions to said facility. Provide a direct payment or a guaranteed reimbursement authorization for the labor costs associated with this repair. If a local repair is not possible, please provide instructions on how Stellantis intends to fulfill its legal obligation to remedy this safety defect in this U.S. Territory, including any provisions for vehicle transport to the nearest authorized dealer (Hawaii). I look forward to a prompt resolution to ensure this vehicle is safe for operation. Sincerely, [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Trailer Brake controller in vehicle does not work correctly. On the Radio, it is supposed to have brake type (heavy electric, heavy over hydraulic, light electric and light over hydraulic) and I am supposed to be able to save up to 4 trailers. Problem is I only get light electric only. I cannot change the brake type nor can I save the trailers. It is greyed out. I am scared to pull a trailer due to the brakes not working correctly or not working all together.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.
Starting March 30 2026- My Dodge Ram 1500 with the digital dashboard statred registering the wrong speed- Which was always higher than the speed I was going, by a lot! It is still happening to today, we will see tomorrow.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. Additionally, the gear shifter independently shifted into park. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The failure had occurred while the contact was driving on a busy highway. The contact's wife, who was seated in the front passenger's seat, had since declined to ride in the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed power pack module. The contact was informed that the power pack module needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered, and the parts were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
When slowing down in traffic or approaching a stop sign vehicle will stall then turn off. This will than cause the vehicle to abruptly stop. Emergency brake is then engaged. It takes 1-3 times to engage vehicle to restart using the push start button. This happens with in 2-4 blocks of a cold start or even after 15 minutes or more of driving. This vehicle has been in the Dodge dealer several times with them not able to duplicate problem. This happens several times a month. Have been told by dealer it does NOT show a "code" for them to locate problem. When vehicle stalls it puts emergency brake on and alternator light comes on. After vehicle is re started you must pull over and turn vehicle off for few minutes to get alternator light to turn off. Volume of gas in tank seems to have NO bearing on when this vehicle stalls. This vehicle stalling happens more frequently when outside temperature is 50° and above. Happens more frequently with warmer temperatures
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the future!
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness connection related to the steering wheel had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing
The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I was driving down Highway 16 in Texas between Fredericksburg and Kerrville when I heard a very loud noise and the panoramic window on my vehicle exploded. There were not any objects that came in contact with the window to cause it to break. Fortunately, the sunroof was closed and the inside cover was in the closed position so that glass did not cover me or the interior of the vehicle. This was a two lane highway and had I not had the sunroof covering in the closed position it could have resulted in a serious accident.
Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick google search will show this is a common enough problem, in multiple models, that there is an aftermarket fix for visors for rams and jeeps.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Turn signal lever wouldn’t return to neutral position after completing a left turn. There was already a recall for this but my truck somehow passed inspection and so the component was never replaced. Since it ‘passed’ the recall was closed. I will have to pay out of pocket ($1,099) to replace. The component is the clock spring. According to dealer’s diagnosis: Air Bag - Clockspring Assembly / Spiral Cable: Clock Spring Not retracting turn signal lever back to position This assembly consists of a clock spring, which is a coil that retracts and expands inside its housing as the steering wheel turns. Its function is to maintain electrical continuity for all the components on the drivers airbag.
Ram 1500 Big Horn Limited 2023 was totaled in accident. Front end collision. None of the air bags deployed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Driving down highway and the sunroof randomly exploded, glass fell on us in the truck. Nothing hit the sunroof or caused the explosion! Looking online this is a known issue due to issues with the tempered glass in sunroof.
The back passenger window behind the driver shattered while I was in the vehicle. Window shattered from inside out no previous damage to the window , all of sudden it shattered. May daughter’s car seat is on that side luckily she was not hurt because she wasn’t in the vehicle at the time. But to think that she could have been because I was , I had just parked and the window directly behind me sounded like it exploded. RAM manufacturer does not want to take responsibility for this safety issue that is 100% a safety concern.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2023 Ram 1500. The contact stated that while pulling out of a parking spot, the steering wheel was turned and the front ball joints snapped. The contact stated that the driver’s side ball joint side snapped, and the passenger’s side ball joint was bent under the pressure. Due to the failure, the control arms were severely damaged, and the front driver’s side axle was ripped apart. The vehicle became inoperable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact stated while driving at approximately35 mph, minor occupant struggling, back right seatbelt was strangling child, kept tightening up when trying to retract the seatbelt but it would not. The contact had to pull over and received assistance from citizens the seatbelt ultimately had to be cut. This was the second time this incident happened. the seatbelt was previously replaced from a prior incident with a minor occupant. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,000.
Passenger side seatbelt unbuckles spontaneously while driving.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2023 Ram 1500. The contact stated that on approximately four occasions while driving at undisclosed speeds, the tailgate opened unexpectedly. The contact pulled over safely each time and closed the tailgate to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed and towing a trailer, there was an abnormally loud sound coming from the vehicle. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. While inspecting the vehicle, the contact became aware that the tailgate had independently unlatched. The contact stated that the tailgate had fallen onto the crank. The contact stated that there were damages to the tailgate and the paint due to the failure. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 22,550.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The vehicle was sold with oversized 35-inch tires but was never recalibrated for speedometer, odometer, or tire pressure monitoring systems. The vehicle’s speedometer reads approximately 7 mph slower than actual speed, making the odometer inaccurate as well. This affects braking, ABS, traction control, and engine timing. The door placard still lists the original 265/70R17 tires, meaning the vehicle no longer meets the safety certification indicated by the label. The dealership did not disclose these modifications. I have had two tire failures due to rubbing and unsafe fitment.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
275 / 65 R 17 Driving home and when tire popped.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .