2023 RAM 1500 Owner Complaints

The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.

NHTSA ID

11756163

Incident

Aug 7, 2026

*VIN:* [XXX] *Make/Model/Year:* 2023 RAM 1500 LARAM DT *Mileage at failure:* 53,883 *Recall:* 75B - ABS Module Configuration Mismatch (launched 09/12/2024) + 67D Rear Seat Belt Buckle Anchor Bolt (08/06/2026) + A1B Turn Signal Lever Latch (10/08/2024) *Dealer:* Falvey's Motors Inc DBA Falvey's Premium, 300 Broadway, Norwich, CT 06360 — RO [XXX] / Control [XXX] — Service Advisor Caitlin Violette — 08/11/2026 08:02-09:17 *Problem:* Dealer performed Recall 75B - Reprogram ABS Module per correction. 9 miles later at 09:50 same day, odometer 53,883, vehicle displayed "Service Electronic Stability Control" message with ABS warning light, traction control off light, stability control light, check engine light, and parking brake warning (P)! light illuminated simultaneously. Photo taken at time of failure shows all lights on. This indicates ABS module configuration failed and stability control is disabled, creating unsafe braking condition. Recall remedy did not correct defect. Vehicle requires module replacement, not just reprogram. Original RO mileage in 53,874, out 53,874, failure mileage 53,883 — 9 miles post-repair. *Safety Risk:* Loss of ABS and Electronic Stability Control during braking — increased risk of skid/crash, especially in wet conditions. This is exactly the condition Recall 75B was intended to prevent. *Requested Action:* NHTSA to document failed recall remedy and require FCA to replace ABS module under warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11756140

Incident

Aug 11, 2026

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

NHTSA ID

11754301

Incident

Mar 18, 2026

The contact owns a 2023 Ram 1500. The contact stated that while driving on several occasions at various speeds, the seat belt, ABS, check engine, and other unknown warning lights illuminated. The contact stated that the messages “Service Transmission – Continue in D – Do Not Shift or Turn off Engine until You Reach a Desired Location”, "Service Power Steering", "Service Parking Brake", "Park Sense Temporary Unavailable", "Service Transmission – Continue in D”, and “Do Not Turn off Engine”, “No Buss” were displayed. Additionally, the windshield wipers activated inadvertently. The contact stated that on one occasion, while in the middle of traffic, the vehicle was pulled over to the side of the road and the contact attempted to turn off the vehicle by depressing the ON/OFF button, but the vehicle failed to turn off. After several attempts, the contact was able to turn off the vehicle. The contact turned off and restarted the vehicle several times to reboot the vehicle. When the vehicle was restarted, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that there was an unknown issue with the wiring on the passenger’s side of the vehicle. The vehicle was repaired, but the failure reoccurred 1 year and 7 months later. The vehicle was taken to another dealer where it was diagnosed and determined that the CAN-C network was offline, the OCM was the module taking the bus down, circuit D13 was at 0.37 volts instead of 2.7 volts, and D14 had 0 volts, indicating a ground short. A connector was found in the wiring diagram closer to the OCM that should only have the OCM in it. D14 was rubbed through on the seat frame where it ran down from XY420A. While the technician was removing the wiring harness, the short to ground was no longer present. The rubbed section of the wire was cut out, and a new wire was installed, but the failure reoccurred within 24 hours. The vehicle was taken to the same dealer where it was diagnosed and determined that wiring needed to be resecured. The vehicle was

NHTSA ID

11753696

Incident

Nov 21, 2024

Mileage

7,000 mi

Turn signal lever wouldn’t return to neutral position after completing a left turn. There was already a recall for this but my truck somehow passed inspection and so the component was never replaced. Since it ‘passed’ the recall was closed. I will have to pay out of pocket ($1,099) to replace. The component is the clock spring. According to dealer’s diagnosis: Air Bag - Clockspring Assembly / Spiral Cable: Clock Spring Not retracting turn signal lever back to position This assembly consists of a clock spring, which is a coil that retracts and expands inside its housing as the steering wheel turns. Its function is to maintain electrical continuity for all the components on the drivers airbag.

NHTSA ID

11753456

Incident

Jul 22, 2026

Driving down highway and the sunroof randomly exploded, glass fell on us in the truck. Nothing hit the sunroof or caused the explosion! Looking online this is a known issue due to issues with the tempered glass in sunroof.

NHTSA ID

11753220

Incident

Jul 27, 2026

My truck had safety recall 24V-729 done to fix a turn signal that will not shut off. Since the recall I have had to have the same problem fixed an additional two times. The dealership will not classify it under the recall and have charged me for the repairs. They say that it is not the SCCM, which the recall says is the issue. My problem is that the turn signal has been fixed 3 times total.

NHTSA ID

11751790

Incident

Jul 21, 2026

I had just gotten off work around 730 or 745 ish. Drove my truck with the windows down , a few miles down the street to this strip mall / store area i frequent . Got out of the truck went in the store and other establishment . Was inside for maybe 5 mins . The truck was certainly turned off, windows up. When i came back out to the truck i opened the door and it was full of smoke and the armrest / center storage bin was molten and so hot it had melted the two pieces . I had a couple bottles of water in the truck and was able to put it out but had burned my left hand in the process . Once i was sure it was extinguished i moved it away from parked cars to an empty lot to prevent anothe possible fire from damaging other vehicles . I then had it towed to Bob Caldwell on Morse road in Columbus Ohio. This was on Saturday july 11th . Still no adjuster put to the vehicle since filing my insurance claim. It’s Thursday July 16th now .

NHTSA ID

11750799

Incident

Jul 11, 2026

The back passenger window behind the driver shattered while I was in the vehicle. Window shattered from inside out no previous damage to the window , all of sudden it shattered. May daughter’s car seat is on that side luckily she was not hurt because she wasn’t in the vehicle at the time. But to think that she could have been because I was , I had just parked and the window directly behind me sounded like it exploded. RAM manufacturer does not want to take responsibility for this safety issue that is 100% a safety concern.

NHTSA ID

11749984

Incident

Jul 11, 2026

I loaded cargo into the truck bed, ensured that the tonneau cover was fully closed and securely latched, and began my drive. While on the road, the cover detached and flew off due to wind resistance. Fortunately, it landed on the grass, but it could have caused a major accident or severe injury to the vehicle driving behind me. This incident occurred just one month after leasing the vehicle from Stellantis, and the truck bed cover was a factory-installed OEM component that came directly with the vehicle. Following the incident, I requested a repair from Stellantis. While they performed the repair, they claimed that the driver had failed to properly secure the latches to avoid liability. However, I am certain that I locked the latches correctly. The physical evidence contradicts the manufacturer's claim: the clean fracture on the detached latch and the severe upward warping of the bed rails undeniably prove that the latches were fully engaged, and that this was a critical manufacturing defect where the components could not withstand highway-speed wind resistance. This poses a serious safety risk to other motorists.

NHTSA ID

11748934

Incident

Aug 25, 2024

While driving the factory-installed (OEM) tonneau cover suddenly detached from the truck bed and flew off. This was a critical safety hazard that could have caused a major accident for vehicles trailing behind me. I had secured the latches properly, and this incident was caused by a mechanical or hardware failure of the factory parts, not by user error.

NHTSA ID

11748916

Incident

Aug 25, 2024

The contact owns a 2023 Ram 1500. The contact stated that on approximately four occasions while driving at undisclosed speeds, the tailgate opened unexpectedly. The contact pulled over safely each time and closed the tailgate to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

NHTSA ID

11747604

Incident

Jun 26, 2026

Mileage

42,000 mi

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. Additionally, the gear shifter independently shifted into park. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The failure had occurred while the contact was driving on a busy highway. The contact's wife, who was seated in the front passenger's seat, had since declined to ride in the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed power pack module. The contact was informed that the power pack module needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered, and the parts were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

NHTSA ID

11745965

Incident

May 15, 2026

Mileage

17,000 mi

The contact owns a 2023 Ram 1500. The contact stated that while pulling out of a parking spot, the steering wheel was turned and the front ball joints snapped. The contact stated that the driver’s side ball joint side snapped, and the passenger’s side ball joint was bent under the pressure. Due to the failure, the control arms were severely damaged, and the front driver’s side axle was ripped apart. The vehicle became inoperable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

NHTSA ID

11745919

Incident

Jun 21, 2026

Mileage

53,000 mi

The Navigation screen bounces back and forth. It's been reset twice and it just goes back to bouncing around. This is a real issue that needs to be recalled and fixed immediately.

NHTSA ID

11741404

Incident

Apr 1, 2026

First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.

NHTSA ID

11740266

Incident

May 19, 2026

Ram 1500 Big Horn Limited 2023 was totaled in accident. Front end collision. None of the air bags deployed.

NHTSA ID

11739256

Incident

May 4, 2026

The contact owns a 2023 Ram 1500. The contact stated that while driving at various highway speeds the transmission had erroneously downshift causing the vehicle abruptly reduce speeds. After pulling over and switching the transmission to park and back to the drive position the vehicle operated as normal. During the failure no warning lights or messages had displayed. The vehicle was taken to the local dealer who unable to determine the cause of the failure. The contact was informed that no service codes related to the failure were identified. The manufacturer was not yet contacted regarding the failures. The failure mileage was 35,000.

NHTSA ID

11739203

Incident

Nov 1, 2025

Mileage

35,000 mi

The contact stated while driving at approximately35 mph, minor occupant struggling, back right seatbelt was strangling child, kept tightening up when trying to retract the seatbelt but it would not. The contact had to pull over and received assistance from citizens the seatbelt ultimately had to be cut. This was the second time this incident happened. the seatbelt was previously replaced from a prior incident with a minor occupant. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,000.

NHTSA ID

11738030

Incident

May 14, 2026

Mileage

18,000 mi

The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.

NHTSA ID

11736951

Incident

Apr 24, 2026

Mileage

52,600 mi

Driving down the highway in heavy traffic and the truck shutoff unexpectedly, I came to a complete stop and luckily avoided being rear ended and had to go from Drive and Park and recycle the ignition to restart the truck and limp off to a safe place.

NHTSA ID

11736304

Incident

May 6, 2026

To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this is a safety-related recall on a U.S. Market vehicle, I am requesting an "Out-of-Area" remedy. Specifically, I am requesting that Stellantis: Authorize a local independent repair facility (such as Samoa Motors in Tafuna) to perform the recall repair. Coordinate the shipment of necessary parts and technical instructions to said facility. Provide a direct payment or a guaranteed reimbursement authorization for the labor costs associated with this repair. If a local repair is not possible, please provide instructions on how Stellantis intends to fulfill its legal obligation to remedy this safety defect in this U.S. Territory, including any provisions for vehicle transport to the nearest authorized dealer (Hawaii). I look forward to a prompt resolution to ensure this vehicle is safe for operation. Sincerely, [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735903

Incident

Mar 4, 2026

When slowing down in traffic or approaching a stop sign vehicle will stall then turn off. This will than cause the vehicle to abruptly stop. Emergency brake is then engaged. It takes 1-3 times to engage vehicle to restart using the push start button. This happens with in 2-4 blocks of a cold start or even after 15 minutes or more of driving. This vehicle has been in the Dodge dealer several times with them not able to duplicate problem. This happens several times a month. Have been told by dealer it does NOT show a "code" for them to locate problem. When vehicle stalls it puts emergency brake on and alternator light comes on. After vehicle is re started you must pull over and turn vehicle off for few minutes to get alternator light to turn off. Volume of gas in tank seems to have NO bearing on when this vehicle stalls. This vehicle stalling happens more frequently when outside temperature is 50° and above. Happens more frequently with warmer temperatures

NHTSA ID

11735261

Incident

Feb 2, 2023

My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

NHTSA ID

11734558

Incident

Jun 2, 2025

My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

NHTSA ID

11732437

Incident

Apr 2, 2026