2016 RAM 2500 Airbags Problems

Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11636143

Incident

Oct 8, 2024

Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a safety issue concern! This has been ongoing since 2017 with no recall on this vehicle. I had it in the shop again for the same thing and was told this issue could not be resolved!

NHTSA ID

11533992

Incident

Jul 24, 2017

Driving truck and automatic changed to manual 4th gear - would not stay in automatic and would not go into any other manual gear at same time cruise stopped working along with the horn, seat belt light came on and would not go off , ESC light came on and did not go off, non of the steering wheel controls would work work , air bag light came in and would not go off , horn would not work at steering wheel but will when using key lock

NHTSA ID

11532525

Incident

Jul 15, 2023

I was involved in a single vehicle accident due to a medical issue. I hit a utility pole, took out a cyclone fence, proceeded across a front yard of a home then almost directly into a block retaining wall. I was wearing my seat belt. My airbags did not deploy but I have no idea how fast I was going. From the damage to the pole and the wall and my truck I had to be going a decent speed. The police report noted that when they arrived my foot was on the accelerator and the back wheels were spinning for what that’s worth.

NHTSA ID

11456414

Incident

Feb 28, 2022

There has been an open recall on this vehicle since August 2021. It was reported to be by the dealership this is at that this was due to have a remedy to fix the SABIC in the 4th Quarter of 2021. IT has yet to have a remedy pushed out. I was also told that the Y55 recall is grouped together with the Y63 Recall. I agreed with the dealership in October of 2021 that I would purchase this vehicle, and they told me the recall remedy would be out the following month. I have been patiently waiting with no resolution from RAM, MOPAR or Chrysler. I have contacted the dealership several times a week, and they keep telling my that MOPAR has been contact by them and they are not returning phone calls. This can not be sold until it is fixed, due to a Stop Sale Issued with the Recall Notice.

NHTSA ID

11454222

Incident

Oct 1, 2021

LOST USE OF STEERING WHEEL CONTROLS ON LEFT SIDE OF STEERING WHEEL. HORN DOES NOT WORK WHEN PRESSING HORN BUTTON. HAVE HAD AIRBAG LIGHT FLASH AT INTERMENT TIMES. AFTER RESEARCH HAVE FOUND OTHERS HAVE SAME PROBLEMS ON SEVERAL TEARS OF RAM TRUCKS.

NHTSA ID

11408650

Incident

Apr 14, 2021

Mileage

28,500 mi

CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION

NHTSA ID

11204105

Incident

Apr 17, 2019

Mileage

68,000 mi

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ID

11058097

Incident

Aug 2, 2017

Mileage

30,000 mi

WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.

NHTSA ID

11054402

Incident

Sep 16, 2017

Mileage

8,000 mi

I WAS DOING ABOUT 50MPH DOWN A STATE ROAD WHEN A GUY PULLED OUT IN FRONT OF ME ATTEMPTING TO GO IN THE DIRECTION I WAS COMING FROM. I SLAMMED ON THE BRAKES AND TURNED THE WHEEL SLIGHTLY TO THE LEFT TO SO IT WAS NOT A DIRECT T-BONE. THE FRONT END OF MY BRAND NEW TRUCK WHICH HAD 292 MILES ON IT WAS CAVED IN AND THE HIT MADE HIS VEHICLE COME AROUND AND HIT THE PASSENGER SIDE OF MY TRUCK. NOT ONE AIRBAG WENT OFF. I'M ASSUMING I WAS DOING 40-45MPH ON IMPACT. ...UPDATED 07/10/17 *BF *CN

NHTSA ID

10894299

Incident

Jul 16, 2016

Mileage

292 mi

I WAS IN AN ACCIDENT TRAVELING AROUND 45 MPH, ANOTHER VEHICLE TURNED IN FRONT OF ME. I COULDN'T STOP SO I DID HIT THIS OTHER VEHICLE HEAD-ON. I TBONED THIS OTHER VEHICLE AND THEIR AIRBAGS DID DEPLOY, HOWEVER, THE AIRBAGS ON MY $70,000 2016 6K MILE TRUCK FAILED TO DEPLOY.

NHTSA ID

10853022

Incident

Mar 30, 2016

Mileage

6,500 mi