Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2016 RAM 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #
The tailgate still falls open unexpectedly while driving after the tailgate recall repair was done.. The tailgate fell open and hit my camper power jack and dented the tailgate above the handle.. I'd like the tailgate latch to be fixed correctly and the dent fixed as well.. im afraid to haul anything in the back that could potentially fall or slide out due to this issue..
2016 DODGE RAM . CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE WELDED BOLTS FOR THE DRAG LINK WOULD CAUSE AN ISSUE WITH HAVING AN ALIGNMENT PERFORMED ON THE VEHICLE. *JS
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
REAR WINDOW LEAKING WATER ON ROOF, SEATS, AND CARPET. TRUCK WAS SITTING IN DRIVEWAY
I DON'T KNOW WHAT HAPPEN TO MY INTERIOR DOOR HANDLE BUT THE PLASTIC SCREWS BROKE AND THE DOOR ISN'T STURDY ANY MORE. I CALLED CUSTOMER CARE FOR RAM IF THIS CAN BE REPAIRED BUT THEY DIDN'T CARE. I SECOND GUESS USING THE HANDLE AND THEREFORE ALMOST FALL OUT OF MY TRUCK TO CLOSE MY DOOR BECAUSE I DON'T KNOW WHAT TO USE TO CLOSE THE DRIVERS DOOR. ANOTHER ISSUE WITH THIS TRUCK IS THE BRAKES. IF YOU COME TO AN ABRUPT STOP YOU CAN FEEL THE TRUCK TRYING TO STOP AND YOU FEEL A WEIRD MOVEMENT ON THE BREAK PEDAL AND A FEW SECONDS LATER THE TRUCK STOPS. LASTLY THERE IS AN ELECTRICAL GLITCH IN MY TRUCK. THE NAV/ RADIO DISPLAY SOMETIMES BLACKS OUT DURING STARTING MY TRUCK. SOME TIMES ALSO AFTER STARTING MY TRUCK THE BACKUP CAMERA DISPLAY IS SCRAMBLED IN REVERSE GEAR.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED. WHILE DRIVING AT ANY SPEED, THE CRUISE CONTROL ACCELERATED OR DECELERATED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED AGAIN. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100. PARTS DISTRIBUTION DISCONNECT FOR 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES).
WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
THE TAILGATE ON MY 2016 RAM 2500 POWER WAGON HAS FALLEN OPEN THREE SEPERATE TIMES IN THE PAST MONTH. AFTER THE FIRST INCIDENT, I MADE SURE IT WAS FULLY SHUT BY PULLING/TUGGING ON THE TAILGATE. ALL THREE INCIDENTS OCCURED IMMEDIATELY AFTER ENTERING THE TRUCK AND WHILE ACCELERATING. THE TRUCK WAS MOVING JUST UNDER 30MPH.
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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