AirbagsOther / unspecifiedSeat belts
Filed Jan 15, 2025
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11636143
- Incident
- Oct 8, 2024
BrakesOther / unspecified
Filed Sep 16, 2020
THE VEHICLE WAS DRIVING ON THE HIGHWAY AT AROUND 60 MPH WHEN THE ABS AND TRACTION CONTROL WARNING LIGHTS CAME ON. IMMEDIATELY AFTER THE WARNING LIGHTS FLASHED ON, THE RIGHT FRONT BRAKE SEIZED UP FOLLOWED BY THE LEFT FRONT BRAKE. VEHICLE SKIDDED TO A HALT AND WAS NO LONGER DRIVE-ABLE DUE TO THE BRAKES BEING COMPLETELY SEIZED. THIS WAS EXTREMELY DANGEROUS AS THERE WAS NO WARNING OF THE SUDDEN STOP AND INABILITY TO FULLY CONTROL THE MOVEMENT OF THE VEHICLE. THE VEHICLE COULD ALSO NOT BE MOVED FURTHER FROM THE ROADSIDE. VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPORTED THAT THE BRAKE CALIPER BRACKET BROKE CAUSING THE FRONT HUB BEARING TO BLOW APART WHICH LED TO DAMAGE OF THE BRAKE PADS AND ROTORS. THE LEFT FRONT ROTORS WERE DAMAGED FROM THE HEAT OF LOCKING UP.
- NHTSA ID
- 11355387
- Incident
- Sep 6, 2020
- Mileage
- 82,000 mi
EngineOther / unspecifiedPowertrain (other)
Filed Jun 24, 2020
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260, AND WAS REJECTED TO BE SERVICED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING), AND PART DISTRIBUTION DISCONNECTED FOR NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN).
- NHTSA ID
- 11330461
- Incident
- Dec 20, 2019
Other / unspecified
Filed Feb 12, 2020
TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. WHEEL STUDS SHEARED WHILE DRIVING. VEHICLE WAS UNSAFE TO OPERATE POSSIBLE CRASH DUE TO LOSS OF WHEEL STUD SUPPORT THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WHO WORK AS A MECHANIC PERFORMED A SELF EVALUATION OF THE VEHICLE AND BECAME AWARE THAT FIVE OF THE WHEEL STUDS ON THE DRIVER'S SIDE FRONT WHEEL HAD SHEARED OFF. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE PREVIOUSLY REPLACED BY BURDICK DODGE CHRYSLER JEEP RAM 5885 CIR DR E #335, CICERO, NY 13039 (315) 699-3846. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
- NHTSA ID
- 11308686
- Incident
- Feb 11, 2020
- Mileage
- 90,000 mi
Other / unspecifiedPowertrain (other)Suspension
Filed Jul 3, 2017
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
- NHTSA ID
- 11002815
- Incident
- Apr 21, 2017
- Mileage
- 7,500 mi
Other / unspecified
Filed Jun 21, 2017
TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH A HENSLEY ARROW ANTI-SWAY TRAILER HITCH. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED THAT THE A FRAME AND OFFSET RECEIVER BAR WERE FRACTURED IN HALF. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REQUESTED THAT THE PART BE SENT TO THEM AND ANY DAMAGES THAT OCCURRED WOULD HAVE TO GO THROUGH THE CONTACT'S INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
- NHTSA ID
- 11000427
- Incident
- May 29, 2017
- Mileage
- 500 mi
Other / unspecified
Filed Jun 17, 2017
I'M HAVING PROBLEMS WITH TRYING TO FIND TIRES THAT A) RIDE WELL, AND B) LOOK GOOD TO ACCOMMODATE THE TIRE PRESSURE MONITORS. IN THIS TRUCK THE WARNING LIGHT IS SET SO HIGH THAT I HAVE TO KEEP 80 PSI IN THE TIRES. THE DEALER SAYS IT'S A REQUIREMENT BY THE NHTSA. ARE WE (CONSUMERS) STUCK WITH THIS PROBLEM, OR IS THERE SOME KIND OF "FIX" THAT WOULD ALLOW THE DEALER TO ADJUST THE WARNING DOWN TO SOMETHING LIKE 45 PSI? THANKS FOR YOUR TIME.
- NHTSA ID
- 10995669
- Incident
- Jun 17, 2017
- Mileage
- 20,000 mi
ElectricalOther / unspecified
Filed Jan 30, 2017
2016 RAM DIESEL 6.7 L EXPERIENCING STALLING WHEN DECELERATING TO STOP - LOSE POWER, RAN OFF ROAD AS RESULT. VEHICLE HAS 3 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE- SERIOUS SAFETY CONCERN CAUSED SEVERAL NEAR MISSES
- NHTSA ID
- 10948379
- Incident
- Dec 12, 2016
- Mileage
- 2,500 mi
Other / unspecifiedTires & wheels
Filed Sep 30, 2016
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB
- NHTSA ID
- 10910805
- Incident
- Aug 15, 2016
- Mileage
- 12,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.