Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 RAM 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.
The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.
All brake warning lights came on , cruise control stopped working abruptly, service brake system warning dinger dinging , abs not working , engine braking all stopped working while loaded going steep grade , nearly lost control of the truck and was nearly in a serious accident , abs module and hcu said to be problem , issue still persists after said problem supposed to be resolved , truck is a death trap and there are multiple complaints about it , hcu and abs module are months back ordered , this needs recalled
When vehicles comes to a stop or a slow roll. It makes a loud humming sound and cuts off in drive. The lights starts flickering ans The check engine flashes on at that time. Received a ecm code.I have to place in park and restart. Happens 70% of the time in drive and other times in reverse or park. Cruise control would not turn on. If on will not turn off with buttons
It seems that this is a common problem on these trucks the HCU for the antilock braking system and the ABS module has to be replaced the traction control light comes on the ABS light comes on and the cruise control does not work.
ABS HCU COTROL MODULE IS OUT AND HAS BEEN OUT FOR YEARS TRUCK IS IN GOOD CONDITION NOW I HAVE NO TRACTION CONTROL OR CRUISE CONTROL
I HAVE TRIED MANY TIMES TO GET THESE NUMEROUS SAFETY RECALL COMPLIED WITH AND GET NO FOLLOW UP FROM MY LOCAL DEALER! I TOOK IT IN FOR A SCHEDULED APPOINTMENT AND WAS TOLD PARTS WERE ON ORDER. IT'S BEEN FAR TO LONG, I HAVE CHECKED IN NUMEROUS TIMES AND GET NO HELP. PLEASE FIND A PLACE THAT CAN MAKE MY VEHICLE SAFE OR MAKE THEM BUY IT BACK FROM ME! I DON'T WANT TO DIE, OR KILL AN INNOCENT FAMILY! *DT*JB
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE ENGINE REVVED WITHOUT WARNING. WHEN THE CONTACT PLACED THE GEAR SHIFT LEVER IN PARK, TURNED OFF AND RESTARTED THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON (7800 E 22ND ST, TUCSON, AZ 85710 (520) 258-6000) WHERE IT WAS DIAGNOSED THAT THE SPEED CONTROL SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 83,888.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED. WHILE DRIVING AT ANY SPEED, THE CRUISE CONTROL ACCELERATED OR DECELERATED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED AGAIN. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100. PARTS DISTRIBUTION DISCONNECT FOR 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES).
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARRY H. MILLER DODGE RAM TUCSON, 4220 E 22ND ST, TUCSON, AZ 85711, (520)-395-9311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
CAME TO STOP LIGHT AFTER RUNNING 20 MINUTES ON THE FREEWAY. WHEN PULLING AWAY, THE THROTTLE WAS NOT RESPONDING, BUT I WAS IN THE INTERSECTION (SINCE THE TRUCK MOVES WITHOUT YOUR FOOT ON THE BRAKE) AND NEEDING TO ACCELERATE TO NOT GET HIT. PRESSED ON AND OFF THE ACCELERATOR UNTIL FINALLY THE ENGINE STARTED TO RESPOND. THIS IS THE 4TH OR 5TH INCIDENT. MY PREVIOUS INCIDENTS WERE REPORTED UNDER COMPLAINT NUMBER 10969231. INCIDENT OCCURRED WITH 14862 MILES ON THE ODOMETER.
OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.
I WAS DRIVING DOWN A 4 LANE HIGHWAY AND SLOWED DOWN TO TRAFFIC IN FRONT OF ME TO APPROX TEN MILES PER HOUR AND PUSHED THE THROTTLE PEDAL TO FIND IT DID NOTHING AT ALL. I PANICKED AND HIT THE PEDAL 4 TIMES TO THE FLOOR AND BACK AND HAD NOTHING AND THE. THE FIFTH TIMES A SMALL 4 SECONDS LATER IT JERKED AND SPUN THE REAR TIRES BREAKING THE TRACTION LOOSE ON THE WET PAVEMENT AND MAKING THE TRUCK FISHTAIL SIDEWAYS INTO THE EDGE OF THE LANE BESIDE ME. SCARY AND EMBARRASSING. I HAD NO FAULT CODES AND 350 MILES TO DRIVE TODAY BACK HOME PULLING A 41' CAMPER. LOOKED ON WEBSITES ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME THING AND FCA HAS NOT ADDRESS THE ISSUE WITH A TRUE FIX... MY TRUCK HAS 4507 MILES ON IT.
ELECTRONIC THROTTLE CONTROL LIGHT FLASHES AND ALL THROTTLE CONTROL IS LOST. THIS PROBLEM HAS HAPPENED ON STARTUP AS WELL AS WHEN DRIVING DOWN THE ROAD. VEHICLE HAS BEEN BACK TO DEALER AND (REPAIRED?) FOUR TIMES FOR THE SAME PROBLEM IN LESS THAN TWO MONTHS. ONLY 11,000 MILES ON TRUCK.
DEAD PEDAL. STEP ON THE ACCELERATOR PEDAL AND NOTHING HAPPENS FOR 5 TO 10 SECONDS. THREE TIMES WITH UNDER 5K MILES. RUNNING AT 60 FOR 30 MINUTES ON A HIGHWAY, COME TO A STOP, READY TO CROSS THE STREET, PRESS ON THE ACCELERATOR, AND NOTHING, KEEP PRESSING AND IT FINALLY KICKS IN. SECOND TIME, IN STREET TRAFFIC, INCHING ALONG FOR 15 MIN, GET TO YELLOW LIGHT, PRESS ON THE ACCELERATOR, AND NOTHING, IN THE MIDDLE OF AN INTERSECTION AND LIGHT IS RED AND TRUCK WON'T GO. INCHED IT OUT OF THE INTERSECTION. THIRD TIME, ON SAME DRIVE, TRANSITIONING FREEWAYS, RUNNING AT SPEED, 70, THEN CAME TO A STOP ON THE NEW FREEWAY, PRESS ON ACCELERATOR, AND NOTHING FOR MANY SECONDS, THEN IT TAKES OFF. I HAVE LOST CONFIDENCE IN THE VEHICLE AS I DO NOT KNOW WHEN IT WILL NOT PERFORM AND LEAVE ME IN HARMS WAY.
TODAY I HAD A CLOSE CALL. CRUISING EMPTY, NOT TOWING, SOMEONE PULLED OUT RIGHT IN FRONT OF ME ON THE HIGHWAY. GOT ON THE BRAKES. HAD A GOOD OPENING IN THE NEXT LANE. PUSHED DOWN ON THE GAS PEDDLE AND STARTED SHIFTING LANES. THE TRUCK WOULDN'T ACCELERATE, NOT EVEN A LITTLE. AFTER WHAT SEEMED LIKE 2-3 SECONDS IT STARTED TO ACCELERATE, AND BY THEN THE CAR BEHIND ME WAS GETTING VERY CLOSE TO MY REAR BUMPER. I DIDN'T PUSH THE PEDAL TO THE FLOOR BUT MAYBE I SHOULD HAVE. ANYWAY, I'M GOING TO THE DODGE DEALER AND HAVING A FORMAL NOTE PUT INTO MY FILE ABOUT THE PROBLEM. HAVE HAD THE TRUCK 2 WEEKS. NOT HAPPY AND THIS COULD BE VERY DANGEROUS. I LOOKED ONLINE AND IT SEEMS THIS IS A NORMAL UNFIXED ISSUE WITH THESE TRUCKS, BUT SERIOUSLY DANGEROUS. *TR
DEPRESSED THE ACCELERATOR PEDAL TO SPEED UP AND VEHICLE CONTINUED TO GAIN SPEED ON IT'S OWN. SHIFTED VEHICLE TO NEUTRAL AND ACCELERATOR WAS STILL CONTINUING TO ACCELERATE. SHUT VEHICLE OFF THEN RESTARTED VEHICLE, ONCE ACCELERATOR PEDAL WAS DEPRESSED VEHICLE AGAIN CONTINUED TO GAIN SPEED ON ON ITS OWN. HAD TO BRAKE EXCESSIVELY TO STOP VEHICLE AGAIN PUT VEHICLE IN NEUTRAL ,ENGINE WAS REVVING AND TURNED IGNITION OFF AGAIN. THIS INCIDENT HAPPENED AT THE MOMENT I LEFT MY DRIVEWAY ON A RURAL ROAD. VEHICLE WAS IN MOTION WHEN INCIDENT OCCURRED. VEHICLE COMPUTER DISPLAYED " ELECTRONIC THROTTLE SERVICE NEEDED" . EACH TIME THE VEHICLE CONTINUED TO GAIN SPEED ON IT'S OWN.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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