Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Aug 25, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 2,534 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2018 RAM 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsBrakesDriver assistance
Filed Aug 25, 2025
•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.
NHTSA ID
11682993
Incident
Aug 25, 2025
AirbagsBrakes
Filed May 21, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.
NHTSA ID
11662261
Incident
May 21, 2025
Mileage
50,000 mi
AirbagsSuspension
Filed Nov 20, 2024
I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.
NHTSA ID
11626321
Incident
Oct 8, 2024
Airbags
Filed Sep 3, 2024
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.
NHTSA ID
11612234
Incident
Apr 15, 2018
Mileage
127,000 mi
AirbagsBrakesElectrical
Filed May 19, 2023
ABS Control Module defective at 40,000 miles. OBD scanner confirmed issue. Warning lights and dinger sporadically on and off.
NHTSA ID
11522965
Incident
May 6, 2022
Airbags
Filed Mar 31, 2023
Crash reported2 injuries reported
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
NHTSA ID
11514776
Incident
Mar 25, 2023
Airbags
Filed Jun 18, 2021
Crash reported1 injury reported
Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.
NHTSA ID
11421428
Incident
May 26, 2021
Airbags
Filed Jan 22, 2021
WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.
NHTSA ID
11389366
Incident
Jan 22, 2021
Mileage
36,000 mi
Airbags
Filed Jun 4, 2020
Crash reported2 injuries reported
THIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT SPEEDS GREATER THAN 35 MPH. THE PASSENGER FRONT SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY.*DT*JB *TR
NHTSA ID
11327227
Incident
Jun 1, 2020
Mileage
13,052 mi
Airbags
Filed Apr 10, 2020
Crash reported
I WAS INVOLVED IN AN ACCIDENT TODAY THAT TOTALLED MY TRUCK AND THE AIRBAGS NEVER DEPLOYED. IMPACT DAMAGE WAS IN THE FRONT AND BOTH SIDE REAR PASSENGER DOORS. CAR RAN STOP SIGN AND THE BRUNT OF IMPACT WAS IN THE FRONT.
NHTSA ID
11320807
Incident
Apr 10, 2020
Mileage
14,700 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own