2018 RAM 2500 Brakes Problems

I have warnings on my dash board alerting of a brake system failure. I received notice of the safety recall more than 18 months ago and have followed up several times. I have been told there is no remedy and if I would like to pay to fix the issue I can and then submit for possible reimbursement. I verified the suspect part is/was available at the local dealership but they refused to remedy the safety recall. I purchased the truck at the dealership I met with but they have no direction from Chrysler so the vehicle owner must pay to resolve the defect. I believe the recall was issued in Dec 2024. Chrysler and their dealers must act on the recall allowing more than 18 months to elapse with out any follow on notices or instructions with a a firm remedy is unacceptable. I request a scheduled date to have the suspected parts replaced and correction verified at no cost to me/the owner within 15 days of this notice. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766821

Incident

Sep 24, 2026

Since the recall letter went out, the trucks electronic cracking system alarm has been intermittently sounding and every time I call a dealership and explain the issue, I receive the same answer that the parts to remedy the situation are not available. This has been an ongoing issue and a serious safety concern if anything were to happen to the system while I’m operating it with my family inside. I have been dealing with this for close to 2 years now. I need some action to be taken immediately.

NHTSA ID

11766484

Incident

Sep 30, 2002

There has been recall CB4 on my 2018 Ram 2500 since 11/2024. I have been told multiple times that a fix is on the way, in the mean time I dont feel safe driving the vehicle and the constant warning beeper is annoying. How long will NHTSA let this go before there is a viable solution. I know there is a acceptable repair on the Ram 3500 which uses the exact part as the 2500.We are now going into fall/winter where the anti lock braking system is crucial, there is a huge safety issue here, is anyone going to do anything to resolve this.

NHTSA ID

11766461

Incident

Dec 1, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving, the message "ABS Failure" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 68,000.

NHTSA ID

11766378

Incident

Sep 1, 2025

Mileage

68,000 mi

See attached document for complaint.

NHTSA ID

11766348

Incident

Aug 28, 2026

This recall has been going on since 11/27/2024 with no answer to the solution "Recall StatusRecall: Incomplete, remedy not yet available" as of 09/22/2026.

NHTSA ID

11766202

Incident

Nov 27, 2024

The contact owns a 2018 Ram 2500. The contact stated that after his daughter started the vehicle, there were dings and bells sounding for approximately 4 to 5 miles. The “Service Electronic Braking System” message was displayed and the cruise control was inoperable. The contact referenced NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer informed the contact that parts were available, but the dealer declined to repair the vehicle. The contact called two other dealers, South Richmond Chrysler Jeep Dodge Ram - Parts Department · South Richmond Chrysler Jeep Dodge Ram - Service Department (4510 Whitehill Blvd, Prince George, VA 23875), and Whitten Brothers Chrysler Dodge Jeep Ram Parts Store · Whitten Brothers of Richmond Service Center (10701 Midlothian Turnpike, Richmond, VA 23235). The vehicle had been inspected at the Virginia state inspection station. The failure mileage was 70,000.

NHTSA ID

11765905

Incident

Nov 27, 2024

Mileage

70,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated with a continuous beeping sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 16,000.

NHTSA ID

11765863

Incident

Mar 15, 2021

Mileage

16,000 mi

This is my daily driver and the lack of ABS brakes has caused several instamces where I was almost involved in accidents at a high rate of speed. On one occasion, my 3 children were in the car. We could have been killed! I have been very patient with the recall, but this has been an ongoing issues for almost5 years, and the manufacturers negligence is threatening my families safety at this point. Vehicle: 2018 Ram 2500 Tradesman 6.7L Cummins DieselAffected Campaign: NHTSA Recall 24V896000 / FCA Recall C4B (Brake Hydraulic Control Unit / HCU) Description of Safety Hazard:The vehicle is experiencing an active failure of the anti-lock braking system (ABS), electronic stability control (ESC), and traction control systems. These critical safety features are completely disabled, creating an immediate and severe driving hazard, particularly under heavy towing conditions or poor weather. Failure of Manufacturer to Remedy:The manufacturer has failed to provide a remedy within a reasonable timeframe. My local dealership has stated that the required replacement Hydraulic Control Unit (HCU) parts are on a non-negotiable backorder with no estimated arrival date. The manufacturer's supply chain backlog is forcing me to operate an unsafe heavy-duty vehicle with compromised braking infrastructure. I am requesting federal intervention to compel FCA to release an allocated remedy part for my vehicle immediately. There have been many close calls - I'll list the most recent one below.

NHTSA ID

11765774

Incident

Sep 20, 2026

The contact owns a 2018 Ram 2500. The contact stated that the brake lights, trailer brakes, HCU, diesel exhaust brakes, and ABS were inoperable. The instrument panel had become inoperable, and the mileage information was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 119,000.

NHTSA ID

11765303

Incident

Jan 1, 2022

Mileage

119,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the message "Service ABS" was displayed and the ABS, ESC, and traction control system warning lights illuminated. The failure caused the cruise control to become inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified by phone. The failure mileage was approximately 110,000.

NHTSA ID

11765224

Incident

Jan 1, 2025

Mileage

110,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving, an audible chime sounded, and the ABS and traction control warning lights illuminated. The message "Service ABS" and "Service Electronic Braking System" was displayed. The contact stated that occasionally while driving in inclement weather, the rear wheels lost traction. The vehicle was taken to an independent mechanic to be diagnosed, and it was determine that the ABS and ESC modules needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 91,000.

NHTSA ID

11765219

Incident

Jun 15, 2025

Mileage

91,000 mi

This recall has been in effect for almost two years. I have been affected for the past year with almost constant warning alarms distracting my attention to drive. The Chrysler Mechanic did diagnose that my ABS system has failed but t hat a remedy was, and still is not available. In the meantime I rarely my 2500 RAM Diesel because I have no ABS, cruise control or the ability to disable the traction control. The mechanic was not able to turn the alarm off and turning up the radio is not a safe option either. I drive many highway miles and often transport my Grandchildren to and fro. The latter is the reason I bought a heavy duty vehicle for safety. Due to the weight of my truck, without cruise control it is challenging to maintain consistent speeds on the highways and I am a nuisance to most drivers which has caused more than one bad reaction from other drivers. Not to mention the loss of 3 to 4 MPG of diesel. Recently my second vehicle is getting repairs and I am having to use my RAM exclusively. The recall center agreed that I have safety issues with my vehicle and offered me a rental, but after providing the requested information downloaded from the truck by the certified mechanic, I was told that more information was needed. This took place over a period of approximately two weeks where I surrendered my truck to their unsecured lot. At that time I retrieved my truck and concluded that this was a cat and mouse chase. So now I am once again driving my unsafe truck looking at navigating Indiana winter roads. Over six months ago I was the assured that the replacement part was in the final stages of testing and this is the same story today.

NHTSA ID

11765195

Incident

Sep 26, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the vehicle. The contact stated that the ABS, Electronic Braking, and Traction Control alarms sounded, and the warning lights were displayed. The failure was intermittent. While driving approximately 45 MPH and depressing the brake pedal, the brakes activated and then suddenly released, and the brake pedal went to the floorboard. The contact pulled off the road onto a nearby field of grass and came to a complete stop. The dealer was contacted and confirmed that the part was not yet available. The contact spoke with another dealer, Sharp Motor Company Inc (1516 W College St, Pulaski, TN 38478), and confirmed that the remedy was not yet available. The manufacturer was made aware of the issue. The failure mileage was 111,214.

NHTSA ID

11764994

Incident

Sep 17, 2024

Mileage

111,214 mi

he contact owns a 2018 Ram 25000. The contact called in regards of NHTSA Campaign:24V896000 (Service Brakes, Hydraulics);however, the parts were not available. The contact stated that while driving at various speeds during rainy weather condition, both rear tire would lose traction and could possibly cause a rear end accident involving family passengers.  A warning message "Service Air bag system" was displayed. Several local dealer were contacted. In addition, the vehicle was diagnosed at a local dealer with an general electric failure related to the recall associated with the VIN. The failure mileage was approximately 45,000.

NHTSA ID

11764973

Incident

Aug 15, 2024

Mileage

45,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds with cruise control engaged, there was an abnormal dinging sound coming from the vehicle, and the cruise control disengaged. The vehicle started coasting. The driver reset the cruise control. The ABS message was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure recurred while on the interstate, on country roads, or pulling out of the driveway. The contact was concerned about losing the vehicle, which was taken to the local dealer, who was unable to repair the vehicle because parts were not available. The vehicle was taken to another dealer Dan Cummins Chevrolet Buick of Paris Service Center (1020 M.L.K. Jr Blvd, Paris, KY 40361), but it was confirmed that the part was not available for the recall repair. The customer service for the manufacturer was contacted, and the contact was advised to drive carefully because the recall failure posed a crash safety risk. The failure mileage was unknown.

NHTSA ID

11764685

Incident

Nov 1, 2024

My 2018 Ram 2500 is subject to safety recall C4B/24V-896 involving failure of the brake Hydraulic Control Unit (HCU) and possible loss of ABS, electronic stability control and traction control. I previously contacted a Ram dealer in [XXX] regarding completion of this recall but was informed that the parts/remedy were not available. The recall therefore remained unrepaired. On XXX, my vehicle was sideswiped by another vehicle. The other vehicle caused the initial collision. Immediately before, during, and following the sideswipe, I applied the brakes to stop my Ram. During the emergency braking event, the wheels locked and I did not experience normal anti-lock braking operation. I was able to bring the vehicle to a stop without subsequently striking another vehicle or object. Following the incident, the ABS and traction-control warning lights have remained continuously illuminated and have not returned to normal operation. I am concerned that the recalled HCU may have failed and that the ABS/ESC/traction-control systems were unavailable during the emergency braking event. This incident involved actual wheel lockup during emergency braking associated with a collision, followed by permanent ABS/traction-control warnings on a vehicle with an unrepaired safety recall addressing loss of those same systems. I am reporting this incident so NHTSA has a record of the apparent safety-system failure and the fact that I had previously attempted to have the recall addressed but the remedy/parts were unavailable. The vehicle is being preserved for diagnostic evaluation. I am requesting that all relevant ABS/HCU diagnostic trouble codes be documented before they are cleared or repairs are performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11764472

Incident

Sep 11, 2026

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brakes intermittently failed to engage. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11764150

Incident

May 15, 2025

Mileage

60,000 mi

The abs and traction control intermittently is unavailable making my cruise control unavailable...this is all due to a recall that the dealerships keep telling me they cant get the part to fix and hasnt been fixed...pay 57,000 dollars for a truck back in 2019 and cant hardly drive it cause its unsafe and gives me anxiety everytime it goes off

NHTSA ID

11764057

Incident

Feb 1, 2020

My 2018 Ram 2500 has a continuous ABS/ESC/Traction Control failure related to recall C4B (NHTSA 24V‑896). The hydraulic control unit (HCU) is failing exactly as described in the recall. The ABS light, traction control light, and stability control warnings come on constantly, and the cruise control shuts off while driving. This is a safety‑critical defect that increases the risk of a crash, as NHTSA states in campaign 24V‑896. My dealer confirmed the recall but says the remedy parts are unavailable and may take months. I am driving a vehicle with disabled ABS and stability control because Stellantis cannot supply the required HCU replacement. I am requesting NHTSA assistance because the manufacturer cannot provide a timely safety repair. I also have a bad knee and can NOT drive without cruise control.

NHTSA ID

11763921

Incident

Apr 2, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure had occurred and an audible alarm activated while driving. The ABS and Auto braking messages were displayed. The failure mileage was 88,000.

NHTSA ID

11763589

Incident

Sep 1, 2026

Mileage

88,000 mi

My 2018 Ram 2500 has a safety recall (C4B/NHTSA 24V - 896) for BRAKES AND TRACTION CONTROL and the remedy for this condition is "NOT CURRENTLY AVAILABLE" ??? I have contacted FCA recall assistance center and 2 different dealers and they all are "SORRY" but say there is nothing they can or will do. One dealer offered to replace the defective part with another defective part if I was willing to pay for it and said that it would probably fail again. How can the US Dept. of Transportation allow a "US auto manufacturer" to sell a defective heavy duty vehicle used to transport loved ones and haul heavy loads with DEFECTIVE BRAKES? To add insult to injury Rams new promotional add states "Nothing Stops Ram" (True statement - Not even the BRAKES)... I'm happy to report there has not been a serious accident to date but the driver and passengers do not feel safe when the bells go off and warning messages appear on the dashboard... Thanks.

NHTSA ID

11763029

Incident

Mar 15, 2026

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the braking system error message was displayed. The dealer was made aware of the failure. The vehicle was taken to the dealer. The vehicle was inspected, and the dealer confirmed that the failure was associated with an unrepaired recall repair. The contact was informed that parts were unavailable for the recall repair. The dealer was contacted every other month to check on the availability of the parts. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11762826

Incident

Sep 10, 2024

Mileage

15,000 mi

I have the active recall associated with the vehicle listed. It’s been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent truck pulling all the time. And you buy these things with these safety options that should work. To be taking this long to remedy this. Is unacceptable

NHTSA ID

11762373

Incident

Dec 31, 1969

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 55 MPH, excessive force was needed on the brake pedal to stop the vehicle. Several unknown warning lights were illuminated. The vehicle was towed to a local dealer where the HCU unit was replaced with an identical unit. However, the failure reoccurred while driving 65 MPH and depressing the brake pedal and the wheels locked up. The contact stated that excessive force was needed on the brake pedal while stopping the vehicle. The contact stated that several unknown warning lights were illuminated. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

NHTSA ID

11762196

Incident

Dec 1, 2024

Mileage

85,000 mi