NHTSA safety recall
Recall 17V241000: STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC. · Reported to NHTSA Apr 11, 2017
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
The risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC.
- Manufacturer's campaign number
- 2017050013
- NHTSA campaign number
- 17V241000
- Units potentially affected
- 58,323
- Report received
- Apr 11, 2017
- Production range
- Aug 5, 2015 – Jun 7, 2016
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
18 model years across 15 models
- Mercedes-Benz AMG GLE43
- Mercedes-Benz AMG GLE63
- Mercedes-Benz AMG GLS63
- Mercedes-Benz E 300
- Mercedes-Benz E400
- Mercedes-Benz GL350
- Mercedes-Benz GL450
- Mercedes-Benz GL550
- Mercedes-Benz GL63
- Mercedes-Benz GLE 350
- Mercedes-Benz GLE300D
- Mercedes-Benz GLE350D
- Mercedes-Benz GLE400
- Mercedes-Benz GLE550E
- Mercedes-Benz GLE63S
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.