NHTSA safety recall
Recall 20V337000: VISIBILITY:GLASS, SIDE/REAR
Jayco, Inc. · Reported to NHTSA Jun 9, 2020
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Jayco, Inc.
- Manufacturer's campaign number
- 9901508
- NHTSA campaign number
- 20V337000
- Units potentially affected
- 449
- Report received
- Jun 9, 2020
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
12 model years across 12 models
- Entegra Accolade
- Entegra Emblem
- Entegra Esteem
- Entegra Qwest
- Entegra Redundant Odyssey
- Entegra Vision
- Jayco Alante
- Jayco Greyhawk
- Jayco Melbourne
- Jayco Precept
- Jayco Redhawk
- Jayco Seneca
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.